Clarence Sq, Cheltenham, GL50 4JR, United Kingdom
#10 of 28 hotels in Cheltenham
Guests' ChoiceBased on 1830 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.2
Facilities
8.2
Staff
9.1
Value for money
8.2
Free WiFi
7.7
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End of dialog contentReviewed: 11 May 2024
Peter
United KingdomNothing
It’s location
Stayed in May 2024
Reviewed: 10 May 2024
Jason
United KingdomLovely property with beautiful features in a lovely peaceful and green area Staff were lovely
Stayed in May 2024
Reviewed: 9 May 2024
Karen
United KingdomThe hotel looks a bit tired but comfortable and we would come back. We were on the top floor. Three flights from the dining room and no lift. We managed but it might be worth noting when booking in the future.
The staff in the restaurant at breakfast were especially attentive. The staff member remembered our order from the previous day, which was thoughtful. Good location from the centre (we were there for the jazz festival) We managed to park and there seemed to be spaces available despite the festival and it being a race weekend. The NCP car park is nearby at about £15 for 24hrs.
Stayed in May 2024
Reviewed: 8 May 2024
Ian
United KingdomProbably a little over priced for what it was
Location and it did shave link to local Gym, beneficial for next stay Good bar and restaurant, would like to think it shall be used by public additionally to Hotel guest as facilities are welcoming
Stayed in May 2024
Reviewed: 7 May 2024
Michael
United KingdomNO ELEVATOR
BREAKFAST WAS EXCELLENT AND THE STAFF VERY ATTENTIVE
Stayed in May 2024
Reviewed: 6 May 2024
Stewart
United KingdomThe only negative was the room size and I guess there will be larger ones if you book earlier or at a higher price.
Location - brilliant. Facilities good although our room was on the small side. Breakfast absolutely fine and whilst the bar was quiet it was a nice place to end the evening
Stayed in May 2024
Reviewed: 6 May 2024
Teresa
United KingdomNothing
Charming staff . Huge bed.
Stayed in May 2024
Reviewed: 5 May 2024
Roger
United KingdomGreat location for a single night stay on the edge of Cheltenham city centre. Lovely high ceiling room and disappointed that we didn't find the funky downstairs bar space until breakfast the following morning over a tasty breakfast.
Stayed in February 2024
Reviewed: 3 May 2024
Angela
United KingdomThe bar.
Breakfast very good and freshly cooked. Location superb. Quiet leafy square.
Stayed in May 2024
Reviewed: 30 April 2024
Trevor
United KingdomComfortable, clean and a great location.
Stayed in April 2024
Reviewed: 28 April 2024
Anna
United KingdomRoom was too hot even with the fan on constantly and window open. Only had 1 key for our room which was difficult when we wanted to do different things as staying in a group.
Great location, building has lots of character, comfortable, well fitted out rooms and en suites, good breakfast with plenty of choice.
Stayed in April 2024
Reviewed: 27 April 2024
Jeffrey
United KingdomBedroom and shower room rather small
Excellent staff. Lovely food. Good parking. Great location
Stayed in April 2024
Reviewed: 25 April 2024
Pasquale
United KingdomMusty smell in our room
Stayed in April 2024
Reviewed: 21 April 2024
Irena
United KingdomNothing to complain about
Stayed here a few times. Friendly staff and great location.
Stayed in April 2024
Reviewed: 20 April 2024
Jenny
United KingdomEvening dinner menu was not to our taste and therefore we chose to eat out.
It was about a 6 minute walk to the high street, so a good location. Breakfast was excellent with plenty of choice. Staff and Owners very friendly and offered an excellent service. Room was very comfortable.
Stayed in April 2024
Reviewed: 19 April 2024
Janet
United KingdomFriendly and helpful staff. Lovely evening meal and breakfast. Very nice room.
Stayed in April 2024
Reviewed: 19 April 2024
Trevor
United KingdomShower had a slow flow of water and drainage not great. Was on ground floor and very noisy upstairs with floor boards.
Staff were welcoming and location to town good.
Stayed in April 2024
Reviewed: 15 April 2024
Caroline
United KingdomThe light outside the door shone through the gaps around the door all night. Also I could hear noises from another room, although that didn't actually disturb my sleep, but it is preferable not to be able to hear other people and creaking floor boards etc.
The location by the square and close to restaurants. Lovely comfy bed and a spacious room. Appeared to be nice and clean.
Stayed in April 2024
Reviewed: 15 April 2024
Peter
IrelandFood was surprisingly good. Breakfast was excellent. Rooms are not big, they are comfortable and clean. The location is great for visiting Cheltenham. The hotel has a Regency charm about it.
Stayed in January 2024
Reviewed: 14 April 2024
Kevin
United KingdomHomely place to stay
Stayed in April 2024
Reviewed: 14 April 2024
Elizabeth
United KingdomVery comfortable, clean rooms, excellent breakfast and an unbeatable location, close to town centre in a quiet square. We were sorry to leave!±
Stayed in March 2024
Reviewed: 14 April 2024
Evans
United KingdomThe bed was too big, appeared to be two singles pushed together, so had ridge in the middle would of preferred a queen size bed. But it was very comfortable otherwise
It was a quiet location, but still walking distance to city shops and restaurants. Bed was comfortable with plenty of pillows. Breakfast was freshly cooked and good choice of menu.
Stayed in April 2024
Reviewed: 12 April 2024
Jenny
United KingdomToo many stairs
Lovely breakfast. excellent staff. comfortably beds.
Stayed in April 2024
Reviewed: 10 April 2024
Farah
United KingdomNothing
Staff and service
Stayed in April 2024
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