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  5. Reviews of citizenM Tower of London

Reviews of citizenM Tower of London 4 stars

40 trinity square, City of London, London, EC3N 4DJ, United Kingdom

#157 of 1,011 hotels in London

Guests' Choice

Review score

Based on 4535 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.1

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 25 April 2024

    10
    Excellent location, very cool vibe
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights

    Nothing!

    This was excellent! Perfect location on top of Tower Hill metro station. Nica view of Tower of London and Tower Bridge. Nice options around for food and drinks. We loved everything and plan on returning. The decor and vibe was very cool.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    8.0
    it served its pupose of staying in the city
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    toilet glass wall

    Great Location room was compact and very clean , did not like the opaque toilet class wall

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Tower of London View
    • Stayed 3 nights
    • Submitted via mobile

    Would have liked tea/coffee making facilities in the room.

    Amazing view of Tower of London from the room and the roof top bar.

    Stayed in March 2024

  • Reviewed: 23 April 2024

    8.0
    Very different hotel with very friendly staff. Despite not being a huge fan of the bedroom the rest of the hotel was ama
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    No tea and coffee in room . Layout of room with bed next to window. Bathroom not very private

    Very quirky and bright. Loved roofing top bar

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Great city break
    • Leisure trip
    • Couple
    • King Room - Tower of London View
    • Stayed 1 night
    • Submitted via mobile

    The only minor issue is that the rooms are on the small side

    The location is fantastic and the staff are lovely

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Better but can be the best.
    • Business trip
    • Solo traveller
    • King Room - Tower of London View
    • Stayed 1 night
    • Submitted via mobile

    No water bottles in the room.

    Maximum use of space and the view

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room - Tower of London View
    • Stayed 3 nights

    the breakfast was a bit boring and overpriced and really don't like not having coffee in the room (that's actually a deal breaker for me...)

    the view was amazing - the location is so convenient - the staff are incredible

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Great location, modern style hotel, comfortable bed, spectecular view on the Tower of London
    • Business trip
    • Solo traveller
    • King Room - Tower of London View
    • Stayed 2 nights

    Great view from my room! Nice smart home system, cool room lighting.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Excellent stay, beautiful location, will be back
    • Leisure trip
    • Family with young children
    • King Room - Tower of London View
    • Stayed 1 night
    • Submitted via mobile

    Only found touch pad a little difficult to use to access lights when using blackout blinds, however found switches which were easier.

    •Staff were so attentive. Got such a lovely welcome by Sol who was so helpful with my elderly mother-in-law. Thank you for making check-in process easy and getting to our room so quickly. •View from room overlooked Thames, didn't have Tower Bridge but was still impressive. •Had amazing sleep in hugh bed. •I would definitely be back

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    The rooms are too small

    Great location and very nice common facilities

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Relaxed fun
    • Leisure trip
    • Family with young children
    • King Room - Tower of London View
    • Stayed 1 night
    • Submitted via mobile

    Funky

    Ease of location

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Probably the best
    • Leisure trip
    • Couple
    • King Room - Tower of London View
    • Stayed 1 night
    • Submitted via mobile

    Probably the best and most cozy hotel that I've ever experienced, just amazing.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    This is my preferred hotel to stay at when I go to London.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    10
    Nice hotel close to Tower
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Convenient to public transportation and restaurants/coffee. Very close to Tower & Tower Bridge.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    excellent
    • Business trip
    • Solo traveller
    • King Room - Tower of London View
    • Stayed 2 nights

    nothing

    Everything was really perfect and the staff are super helpful and welcoming. I loved it.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Lage+++ Design++ perfekte großzügige chill out areas

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Would stay there again.
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 1 night

    In the new room, the chrome cast for the TV didnt work.

    The location is right above the Tower Hill train station which makes it so easy to get around London. The room was amazing with the view and I extended my stay and can say a regular room has a great view as well.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The bedrooms had a toilet cubicle with no privacy for the shy person, if you are shy it would not be suitable for a new couple.

    Perfect center location with great views and understand on the doorstep.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Exactly what we were looking for.
    • Leisure trip
    • Couple
    • King Room - Tower of London View
    • Stayed 1 night

    The entire experience, start to finish was lovely. The location is fantastic as it sits right above the tube so access to everywhere you want to go was great and an easy stroll to the southbank. Our room had a spectacular view of the Tower of London. The interior design was fun and sophisticated at the same time.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Amazing experience at CitizenM
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The service we received was beyond exceptional, the hotel was very clean and modern....the bed was comfortable and the views breathtaking.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Brilliant no complaints with the hotel at all
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Lovely hotel, brilliant view of the tower and surrounding areas. The roof top bar personally is the highlight, we were able to watch the ceremony of the keys at the tower while sipping a cocktail 10/10

    Stayed in March 2024

  • Reviewed: 13 April 2024

    8.0
    Funky and fun in a convenient location, but overly techy
    • Leisure trip
    • Family with young children
    • King Room - Tower of London View
    • Stayed 5 nights
    • Submitted via mobile

    The rooms are quite small, so only fit for a short stay and the wall-to-wall bed, although extremely large, is awkward. I found the ipad controller fussy, annoying, and insufficient to properly control the TV. The 'famously' fluffy pillows are too insignificant and soft for a good night's sleep and the mattress was not the best.

    Good location, especially as the hotel is above the Tower Hill tube, and a great view from the Thames-facing rooms. Funky hotel with great furnishings and cool, buzzing public areas. Everything is new, classy and interesting, making a stay here an enjoyable part of any trip.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Excellent -stayed 5 days and no comment
    • Business trip
    • Couple
    • King Room - Tower of London View
    • Stayed 1 night
    • Submitted via mobile

    No comment really and i am quite picky with hotels

    The fun experience in the room with the ipad + rhe view on tower bridge was insane and the shard + the morning alarm :) +++ tower hill tube station is literally around the corner 30seconds away

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Unbeatable location and value for a London hotel
    • Leisure trip
    • Couple
    • King Room - Tower of London View
    • Stayed 4 nights
    • Submitted via mobile

    Room is a little small

    Great location and views. Excellent value for money

    Stayed in April 2024

  • Reviewed: 12 April 2024

    8.0
    Sure picked the right hotel 🩵
    • Leisure trip
    • Couple
    • King Room - Tower of London View
    • Stayed 2 nights
    • Submitted via mobile

    A few ickle tweaks needed, amazing though the coffee was, even asking for extra hot, it was still barely warm. the whole breakfast / food scene needs a serious rethink & could have done with another pillow.

    I loved the cheeky notes on everything, I loooved the amazing shower, the techy iPad, the views, the fabulous staff, wasn’t expecting much after reading the reviews, but all the staff took time out to speak to us & help us with stuff like checking in & out, met the Hoover on the way out, brilliant! Loved the Shabby chic feel about the place, the soundproofing was great,didn’t hear a thing, the amazing coffee, will def come back one day 👍👍

    Stayed in April 2024

Showing 76 – 100

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