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Reviews of Chiseldon House Hotel 3 stars

New Road, Swindon, SN4 0NE, United Kingdom

#5 of 19 hotels in Swindon

Guests' Choice

Review score

Based on 885 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 16 June 2024

    9.0
    Lovely place to spend some days and explore Cotswolds!
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Although I loved the stay as an overall, there is always room for improvements. The toiletries are quite basic (which doesn’t include a conditioner if you want to wash your hair and the body wash and shampoo are the same washing liquid). The room cleaning was lower than expected (found shaved hair in the bathroom when arrived).

    The staff is amazingly friendly and always ready to help. Our room was super spacious and fitted us perfectly for the weekend. The breakfast doesn’t have many items but is what you need and is delicious. I really enjoyed my stay.

    Stayed in June 2024

  • Reviewed: 14 June 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Standard size double bed, not a complaint , as advertised as a double room but room size could easily take a king size . Breakfast could have been hotter and some items ( fruit / yoghurt) had run out and were not replaced .

    Spacious room . Lovely evening meal . Very friendly staff. Great rate for B and B .

    Stayed in June 2024

  • Reviewed: 14 June 2024

    9.0
    great would go there again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    the country side not in a town/city quiet,

    Stayed in June 2024

  • Reviewed: 11 June 2024

    7.0
    Great potential
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Hard bed and something sounding like a water fountain that kept me awake the entire night.

    Really cute property, would have been absolutely amazing in its time. Beautiful grounds and lovely staff.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Great location, lovely grounds & friendly staff.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sausages could have been more evenly browned.

    Toast & spreads were great.

    Stayed in June 2024

  • Reviewed: 9 June 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect

    Stayed in June 2024

  • Reviewed: 8 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Sound of overhead water tanks filling up until 11.30pm and then again from 6.30am onwards the following morning. Reported problem to night-man but there was nothing he could do to alleviate as " no spare rooms" (we were Rm 19 top floor)

    Everything apart from the issue noted below

    Stayed in June 2024

  • Reviewed: 6 June 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A little dated, but that’s all.

    Spacious bedroom and bathroom with bath. Great cooked breakfast.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    7.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The decor needs updating in bedrooms

    Our stay was lovely. The rooms were clean hut felt in need of decoration.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very enjoyable, relaxing and comfortable stay.
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    Nothing that I can think of.

    Very nice private grounds. Friendly staff, nice decor. My room was very comfy. Big windows, nice bathroom etc etc. Lots of small thoughtful touches. Also great breakfast.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Very enjoyable and relaxed.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, apart from the breakfast could be improved for non meat eating guests.

    Well placed for visiting attractions

    Stayed in May 2024

  • Reviewed: 3 June 2024

    7.0
    We had a good night's sleep, bed comfortable and breakfast great.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A tray for the cups. The only clock was on the telephone which the numbers far to small to see. The shower screen was full of scum, which only needs some LimeLite to clean. The bath needs replacing, and the toilet seat would not lift up without tugging and then the underneath stops had perished and were filthy. Taps on the basin also needs LimeLite. Just generally needs a new bathroom. Pillows were odd.

    The breakfast was really lovely. The lounge was laid out really nicely.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little disappointed with the dessert, but Angie was great in resolving the issue.

    Scenic spot, lovely hotel and Angie was wonderful.

    Stayed in May 2024

  • Reviewed: 2 June 2024

    8.0
    Great, just what we needed for a stopover on our walk
    • Leisure trip
    • People with friends
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Black out blinds would have been good but that’s only coz we had such a lovely big window and fab weather so it was a nice problem to have

    Great location for walking the ridgeway Very friendly staff Lovely breakfast and delicious evening meal

    Stayed in June 2024

  • Reviewed: 2 June 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night

    Very friendly reception and all other staff. Extremely good breakfast. Lovely room. Bed very comfortable. Would definitely stay again.

    Stayed in April 2024

  • Reviewed: 2 June 2024

    8.0
    Very good value.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Limited availability of facilities on Saturday due to large functions

    Friendly staff and value for money

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    This hotel is a little treasure.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    If there was one thing I would say it would be was the décor in the bathroom was a little tired and I personally like a higher toilet but just because I have a bad back (just a suggestion if in future you do refurb) . This would definitely not put me off returning as I understand this may be costly and times are hard. Keeping this lovely place open is far more important!

    We arrived to be greeted by a lovely lady, who was really helpful and lovely even though she was very busy she made time for us. We were asked if we wanted an evening meal but were also told about other eating options around the local area so no pushyness to eat at the hotel, which was refreshing. After being shown the menu we chose to eat at the hotel due to a day of driving and then we arranged a time to eat after we settled into our room. We were so pleased we chose to eat at the hotel as the food was wonderful our compliments to the chef, especially for the mushroom soup :). We actually couldn't quite finish it and we are big eaters!!The lady at reception also served the food and drinks and dealt with the bar and always kept checking we were ok and if we needed anything, which so lovely especially as she was attending to all. We had breakfast in the morning and again it was amazing (same lady serving), the butter was beautiful locally made (I would have loved to have brought some) all the food was locally sourced and it was lovely to see this (the back of the menu had who they were on). The bedroom was a good size and clean, we had a four poster bed which was comfortable and had added bonus of plugs next to the bed which was helpful for me. We thoroughly enjoyed our stay and would be happy to return to hopefully explore the outside area as the weather wasn't being kind enough for us to sit outside. Thank you to all the staff.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    9.0
    An enjoyable stay for a night
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing really - at least for a one day stopover.

    Somewhat offset location but easy to reach by car; parking available on site; inviting stylish interior; very friendly staff, ready to assist as necessary; clean spacious accommodation; very nice breakfast; tea time and dining possible at own restaurant or in walking distance near by.

    Stayed in April 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, beautiful old building, rooms good size, staff friendly and helpful. Breakfast very good. The bathroom could have been cleaned better, but overall had a great stay Would recommend and definitely stay again.

    Stayed in May 2024

  • Reviewed: 30 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    8am is rather late to start serving breakfast for anyone who needs to get away early.

    The staff were very attentive and helpful and both dinner and breakfast were lovely.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    9.0
    Can be repeated
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights

    Beautiful surroundings (garden) Very good food

    Stayed in May 2024

  • Reviewed: 27 May 2024

    9.0
    Would recommend the hotel to anyone. We already have!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Nothing at all.

    Excellent. Better than expected. Good choice and as much as you wanted. Well done

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Lovely stay
    • Leisure trip
    • Group
    • Executive Twin Room
    • Stayed 2 nights

    Hotel feels a little tired

    Beautiful old building, peaceful location and very friendly, helpful staff

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Chiseldon house is a lovely place to stay, the staff are wonderful and I will definitely return
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 14 nights

    I stayed at Chiseldon House for 2 weeks whilst visiting with friends and family in the UK. The staff were brilliant. Very friendly and helpful. I loved the house and the grounds and the whole place was very clean. The location was perfect for my needs and close to a couple of great pubs

    Stayed in April 2024

Showing 1 – 25

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