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Close to Motorway and good price 👍

Stayed in May 2024

Room cleaning and preparation

staff were great

Stayed in June 2024

No assess to condense ( more milk, sugar,tea )

Spacey room

Stayed in June 2024

No food or drink available Strong paint smell was overpowering

Clean and fresh ,easy access

Stayed in May 2024

When I booked in booking.com it was stated that the hotel has a EV charging point. My plan was to sleep there while the car was charging and be ready to depart in the early morning. We we were in a group of 4 people. On arrival at about 10pm the staff denied the existence of the EV charging point and then they accepted that there is one but it was out or order for days. I had to travel to the nearest point in town centre so I spent 2 hours at late night to charge. I went to sleep at 1:30 am and had to travel in the early morning. I had a very bad and short sleep.

Price was good and rooms large and confortable.

Stayed in May 2024

Could never find a member of staff in the morning to collect invoice for work purposes.

Nice rooms Clean Comfortable beds

Stayed in May 2024

Music playing quite loudly I could hear it over the TV in my room

Budget ingredients used , clearly new owners trying to make their way in the hotel game , my scrambled egg was cooked in oil not butter making it completely unpleasant and uneatable sausage was chipolater style and of a budget nature.

Stayed in June 2024

Breakfast was mayhem as only 1 server trying to do everyone so Everyone was asking for cutlery or food

Rooms were clean and good size with a mini fridge and free Netflix was a nice touch

Stayed in June 2024

Cleanliness,facility’s poor condition,tv not working,toilet flush broken..it looks as though it’s been tarted up but very poorly,very dated and generally very poor condition,paint splashes and roller marks all over parts of the rooms and hotel lobby areas especially on the entrance to the lifts and hall ways,breakfast was good but no condiments on tables,sauces non existent,broken coffee machine,lack of plates,spoons and cups..we have since found out it was used as a hotel for illegal immigrants very recently which would explain the shoddy paintwork and condition of the place to get it open asap..the restaurant prices were good but didn’t try the food,if it was on par with the breakfast it would be very good,real shame the place is very dated and poorly prepared..

Reception young lad was superb,the faults we encountered were due to poor management,unchecked room facility’s and poor house keeping.we were offered another room but ended up with single beds but at least that rooms facilities worked.

Stayed in June 2024

No food served

Staff friendly.

Stayed in May 2024

There were no water bottles in room and tissue box in rooms.

Staff was very nice, rooms were clean.

Stayed in June 2024

All the doors need work when people where coming in and out late and early in the morning and bang bang off the doors

It was ok the staff was ok

Stayed in June 2024

Could have been cleaner, the bathroom was very dated and the breakfast room was lacking. Most of the hotel hadn't been updated in a long time. The thermostat was broken

Extras were good, price was low. The bedroom was newly outfitted and had everything you needed. Comfy bed and nice crisp linen. Plenty of parking

Stayed in June 2024

the rooms are wide but one of the rooms that we had was not good, the sink clogged, the table was broken and the room was dusty and the hot and cold water are not good , but the two rooms were ok.

The staff were nice, The breakfast is also nice.

Stayed in June 2024

The rooms were dirty The one bathroom was wet, the shower and the toilet was leaking The lamps had no light bulbs in them White crusty stains on the bottom of the beds, on the chairs and the curtains. Stains on the”clean” bedding too The one chair was broken in the one room AC broken in both rooms and other in the hotel (asked other guests) Large comfortable Beds that were promised were two singles pushed together with a double mattress cover so the bed spread apart making it uncomfortable.

Plenty of parking and easy check in and check out

Stayed in June 2024

The sofa bed was awful. It was on a slant and when we complained they added more duvets which made it worse to sleep on. Our toilet broke we stayed 3 nights and the towels were not changed and t / coffee station not refilled.

The bed was comfortable

Stayed in June 2024

Cold shower no hot water Looked very dated/scruffy from the outside

Room was spacious

Stayed in May 2024

There was only a limited menu available. Only 1 dessert on offer. The paint on the outside of the hotel was peeling off.

The staff were lovely, and really friendly. The hotel is clean and on a quiet road. The food was excellent, although the menu was limited. The room had all that I could have wanted to hand. No hairdryer though, and no phone in the room to ask for one. Only realised when I had washed my hair. I couldn't be bothered to use my phone to see if I could get one.

Stayed in May 2024

Jaded exterior. There were mcdonalds wrappers dumped in car park. Generally a run-down condition esp exterior. It would have been a great place once - but seems to be left behind. It seems to me that the property is running an old name synonymous with high quality - but is now run with new management that is on a very tight budget. Nothing wrong with that & they are clearly spending the money where they get biggest bang for buck. The shame is the general external appearance is shabby & not as welcoming as it once would have been. The dining room was quite large - but only the manager running the place - and we were alone in there - I don't think I've ever had that in any hotel.... it was both good and bad at the same time. Don't misunderstand my review - there was NOTHING wrong....just not a 'Ramada' & I wasn't expecting it at the budget paid.

This property is in a decent location from the motorway - so convenient and yet far enough away not to be noisey. The room was fairly large for a small budget. The staff were very polite & friendly. The evening meal was nice - although were the only couple dining in the whole room.

Stayed in May 2024

Firstly give a room when entered a couple was in bed, Rooms was very dusty Hand prints on the wall Fridge not working Bulbs not working Edges in bathroom

Stayed in May 2024

I made the booking through Booking.com, and they advertised the king bed room for three persons. They called on the morning of the day we were supposed to check in to tell us they didn't have an available extra bed for the third person. So, we were given the option to either buy another room or have three people sleep in a king bed. Additionally, the shower in one of the rooms had a broken mixer, so we couldn't use it because the water was too hot. Luckily, we had two rooms.

The area is very quiet and secluded.

Stayed in May 2024

Some minor refresh of the room/bathroom and a chair at the dressing table

Really enjoyed our overnight stay at this Ramada hotel Cheltenham, the staff very friendly and accommodating. Only disappointment where showing some areas being tired or needing minor decoration/repair.

Stayed in May 2024

I had to change my room as soon as I got there, I had booked for a kingsize bed but the first room had 2 singles. They changed it straight away. The actual kingsize bed, the base was kingsize but the mattress was 2 separate mattress'es. No instructions on how to use the shower, so after 10 mins I finally worked it out. The hairdryer was broken, the on/off switch was not noticeable, it did have a pat test sticker on. No hot breakfast available. A little over-priced for 1 night.

The whole place looked refreshed, newly painted. Lovely entrance when you walk in. Fab size telly, plenty of hot beverage. Easy access into Cheltenham. Room was very clean. You can clearly see they are updating the property.

Stayed in May 2024

Carpet and chair in room filthy. Remote control untouchable it was so dirty Breakfast unavailable Room very very basic. No clock, radio or telephone

Bed comfortable, clean linen and bathroom

Stayed in May 2024