I understand that the hotel is being refurbished - it was previously a nursing home and clearly the occupants took a fairly cavalier attitude to their rooms (this was however reflected in the price). Could have done without the empty beer bottle behind the sofa and the non working "pop up" bath plug.

Very good location next to the castle, friendly reception, "continental" breakfast was more extensive than we expected. Ground floor has been redecorated in keeping with the architecture & history of the building.

Stayed in May 2024

The breakfast was only a continental one so we went across the way to the cafe which is owned by the hotel. We received a 10% discount voucher

The staff were very friendly. The bed was very uncomfortable and we asked if they could do something about it. The next day they changed the mattress for a new one which was perfect.

Stayed in April 2024

Continental breakfast was good. Bathroom was clean and nicely decorated. Staff were very helpful and ordered us a taxi when we asked for help

Stayed in May 2024

Car parking was a little difficult but we managed to squeeze in.

The hotel was brilliantly located with 2 lively Public Houses, an Indian and Spanish restaurant within 100 yards. It was only a short walk into Lincoln town centre and the quayside. The cafe in the courtyard was owned by the hotel and provided a good cooked breakfast at a reasonable price. The receptionist was extremely friendly and helpful. The furniture in the room was old fashioned but this is exactly what we like in a hotel room. All in all this hotel was an excellent choice.

Stayed in May 2024

Better window coverings to make room a bit darker. Stairs!!!

Great location. Room was roomy but a little bright as we only had venitions and there was a light right outside. Breakfast was just what we wanted. Very friendly and helpful staff.

Stayed in May 2024

Breakfast wasn't great it was on continental but there wasn't enough

Location was good Rooms was clean and decent

Stayed in May 2024

Central courtyard ment was a little noisy late evening

Great room in a little very old building

Stayed in May 2024

Room was great quality, bed was comfortable and the staff were very helpful, in a great location as well, Nicely located near the castle on Steep Hill.

Stayed in March 2024

The bar could’ve been opened we assumed when we booked that it would’have been and posting how to get to the hotel didn’t realise we had to go through the car park so we drove past it quite a few times

Good

Stayed in April 2024

Building and furnishings reminded of an officers mess. Some people may expect more.

Stayed in April 2024

It feels tired and a bit unloved. Bits need some tlc it has so much potential

Love the view of the castle and that it is a listed building. The freestanding bath was amazing 🛀

Stayed in April 2024

Nothing.

Excellent location at the foot of the castle walls. Close to all amenities in the upper part of Lincoln and only a short walk down into the centre of the city. The walk back is good exercise! Rooms are comfortable and well furnished. Breakfast is continental with a good selection of cereals and pastries.

Stayed in April 2024

Some refurbishments still to do.

Comfortable, recently refurbished room. Convenient for local tourist attractions and shopping. Would stay there again.

Stayed in April 2024

The room was way to warm and the bathroom even warmer

Clean and comfortable

Stayed in April 2024

Nothing. A fridge in the room would have been useful, but apart from that - nothing!

This is an old historic building. It is wonderful that some people have the ambition and inclination to make something of these old places. This place is not a brand spanking new Premier Inn, or Hilton, with all its mod cons. It is a beautiful building that deserves to be cared for and enjoyed. We have total respect for the people who have decided to make a go of this place. There's a lot of work and investment still to be done, but we absolutely loved the place. We were short of nothing and had all that we needed. The room in particular was big, and even had a dressing room and separate lounge. Wonderful. Its position is superb, and we had a fab time in the nearby hostelries . We will be back there again.

Stayed in April 2024

Noisy only old single glazed windows. Deafening extractor fans in the bathrooms.

Clean comfortable, attentive staff, good breakfast. Central location to explore Cathedral and Castle.

Stayed in April 2024

No cooked breakfast had to purchase at different venue with discount offered

Room was lovely staff friendly,great location continental breakfast was good choice

Stayed in April 2024

All it’s ok

Personally

Stayed in April 2024

Staff

Very spacious, l9ved ot

Stayed in April 2024

The wooden blinds in the bedroom let in light, curtains as well might be the answer.

The location was brilliant. I understand what other reviews have said about the hotel needing a bit of TLC but I think you have to look at the bigger picture. The hotel has a history, it used to be the nurses home for the psychiatric hospital which was on the same sight. The bedroom was clean with good facilities; a comfortable bed and plenty of storage. The shower was great and there was a huge sink! The continental breakfast had everything you could possibly want.

Stayed in April 2024

The room was a little tired and bare. It felt like hospital quarters and after googling the building realised it once was. No mirror, wallpaper peeling off, shower holder broken. Fortunately the friendly staff and excellent location made up for this.

The location was amassing, right near the castle and old part of the city. Lots of charming places to eat and drink on your doorstep.

Stayed in April 2024

Bar didn’t open so we went across the road for a pre dinner drink. Breakfast only continental. Parking extra (prefer higher price with everything included rather than incidentals on arrival)

Location was great. Beds super comfortable Bathroom spacious with bath and shower

Stayed in April 2024

Reception and breakfast staff were hit and miss

Room was lovely but needed updating

Stayed in March 2024

Grubby and needs work doing. The hotel bar was not open. Also there was a wedding planned so breakfast was not organised well and had to wait for a table, no bin to put rubbish in either. Room very grubby and needs a complete overhaul. Also no lift so if you have luggage and on 2nd floor then could be a struggle.

Staff very pleasant and location is perfect

Stayed in April 2024