60 New London Road, Chelmsford, CM2 0PE, United Kingdom
#13 of 34 Holiday rentals in Chelmsford
Guests' ChoiceBased on 43 apartment reviews
8.5Cleanliness
8.6
Comfort
9.2
Location
9.5
Facilities
8.5
Staff
8.9
Value for money
8.3
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 19 June 2024
Charlie
United KingdomLight not stay on long enough to unlock doors ect
Nice area
Stayed in June 2024
Reviewed: 16 June 2024
Christopher
United KingdomAll perfect
Always a pleasure to stay in this flat, and now has super WiFi. Many thanks,
Stayed in June 2024
Reviewed: 1 May 2024
Alastair
United KingdomLack of cutlery, only 2 forks for 3 people. No spatula...I had to out and buy one. TV wasn't working, however the janitor came quickly to fix it... Hot water switches off about 9am and is off until the late afternoon. That was the time we really needed it! Not an issue if you are going out all day....but if you have to stay in its an issue. They only have lounge chairs to sit 3 people...we had 2 people to visit and they had to sit on the dining room chairs . Strange, when the place is designed for 4 people!!
The location is great.....close to everything in the town. Secure parking is excellent. Beds are comfortable.
Stayed in April 2024
Reviewed: 11 April 2024
Pauline
United KingdomWould benefit from greater variety of kitchen utensils and instructions on how to operate some of the appliances.
Modern, clean, good location
Stayed in April 2024
Reviewed: 27 March 2024
Andrew
United KingdomThere was an odour in the living room and a lack of toilet paper
The location
Stayed in March 2024
Reviewed: 20 February 2024
Angel
BulgariaI didn't like the deposit of £250 I had to pay after I had made my reservation. Such things should be told a potential customer before, and not after they have already booked. I trust the New London Life will refund my bank account soon, and will not turn out to be like some crooks I've encountered elsewhere.
The New London Life is definitely the place to stay in Chelmsford. Very centrally located, next to a beautiful park, opposite Waterstones, M&S, and many other shops. I totally enjoyed my stay, and really hope to return before too soon. Thank you for making my stay so great!
Stayed in February 2024
Reviewed: 16 February 2024
Raymond
AustraliaDirections into the building could be clearer. If you come by car make sure it is small as parking tight.
Location perfect surprisingly quiet for such a central location. Great terrace such a surprise for a central location. Well equiped and comfortable.
Stayed in February 2024
Reviewed: 12 February 2024
David
United Kingdomremind guests they will need car park password on checkout day - avoid searching email trail in the car park. you may need to remind some of us many times :-)
excellent apartment, great location will use again. no dishwasher though ? or was i being very unobservant ? :-) very good value for money.
Stayed in January 2024
Reviewed: 3 February 2024
Daniel
United KingdomNeed a tv in the bedroom and bed could be a bit bigger
Clean and new
Stayed in February 2024
Reviewed: 3 December 2023
Lynn
United KingdomInstructions were clear however as I arrived at night the rear area was very dark the security light did not come on so had to use my torch on my phone . a couple of things would have also helped more mirrors and hang rail (even if on the wall) in 2nd bedrooms
support and instructions were very clear and really appreciated my watch charger being returned to me in the post. Would stay again
Stayed in November 2023
Reviewed: 27 November 2023
Emmah
ZimbabweHousekeeper didn’t leave keys in key box as per instructions. Lots of hair on tub stopper, Tub had scum marks on it Tea cups had tea marks/ stains on them Housekeeper gave remarks that it took her a while to clean our room whilst we waited for our vehicle to pick us up. Found that cheeky She didn’t apologise for not leaving the keys on check in day leaving us in the cold and rain after a very long flight only.
Stayed in November 2023
Reviewed: 22 November 2023
Jonathan
United KingdomClean
Good location
Stayed in November 2023
Reviewed: 18 November 2023
John
United KingdomParking was available, and paid for but a little hit and miss.
Excellent location. Good size flat.
Stayed in November 2023
Reviewed: 23 October 2023
Nathan
United KingdomIt’s clean and very good location! Easy instructions to access the building and quiet environment All the equipments are functioning and it’s a beautiful design.
Stayed in October 2023
Reviewed: 25 September 2023
Getasan
JapanThe system is a bit complicated to get the key because I arrived at midnight and found the place of the boxes with difficulty.
The location is good for short stays. There is just beside a nice small riverside park for walking. The facility is excellent.
Stayed in August 2023
Reviewed: 21 September 2023
Pond
United StatesNo air conditioning - a tad too hot…
Location was excellent. Easy shopping and so close to everything.
Stayed in September 2023
Reviewed: 15 September 2023
Richard
United KingdomParking, paid extra but a very tight squeeze. Down stair areas, route from car park to apartment,unfinished No dishwasher No Access in via the front door
Very clean, tidy modern apartment.
Stayed in September 2023
Reviewed: 7 September 2023
Sarah
United KingdomSome odd omissions: nowhere to hang coats up in the entrance/living area; hardly any coat hangers; no chopping boards; no mirror which could be used for putting on make-up. Bathroom 2 could have been a bit cleaner when we arrived. Parking is supposed to be in a numbered space, but the spaces were not numbered.
Excellent location right in the middle of Chelmsford and opposite M & S. Spacious penthouse apartment with fantastic roof terrace with plenty of outdoor seating. Apartment basically well-equipped.
Stayed in September 2023
Reviewed: 1 September 2023
Alexander
United KingdomVery spacious, perfect location, very nice view from the huge terrace, nice furniture, comfortable bad. Our family will definitely come back with our next visit to Chelmsford. Can only recommend.
Stayed in August 2023
Reviewed: 16 August 2023
Pamela
United KingdomLocation and spacious
Stayed in August 2023
Reviewed: 10 July 2023
David
SwitzerlandThis is a great place to stay Chelmsford. Of my many stays in apartments this was by far the best. The team go above and beyond to help
Stayed in June 2023
Reviewed: 8 June 2023
Viviana
United KingdomThe wifi sometimes experiences issues, and the TV connection to the internet stuff is not good enough.
It's in a nice place in the city. You will have lots of places to go as shops, restaurants, and even there's a gym in front of the apartment which is 24/7 open.
Stayed in June 2023
Reviewed: 4 June 2023
Ahmad
United KingdomNothing
Location Everything You Need you can find in the apartment Quick response to any query
Stayed in June 2023
Reviewed: 16 May 2023
Michael
United KingdomNothing
Excellent location brand new modern apartments will stay again. Everything you could need was provided.
Stayed in May 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content