35 Hoop Lane, NW11 8BS, London, NW11 8BS, United Kingdom
#957 of 1,009 hotels in London
Guests' ChoiceBased on 748 hotel reviews
5.4Cleanliness
5.9
Comfort
5.9
Location
7.6
Facilities
5.4
Staff
6.9
Value for money
6.3
Free WiFi
7.8
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End of dialog contentReviewed: 14 April 2024
Andrii
UkraineUnfortunately the rooms are not cleaned very well. The bed linen is ok.
no bedbugs.
Stayed in April 2024
Reviewed: 12 March 2024
Genoveva
RomaniaOld building, not redecorated lately, very narrow room.
Clean sheets and towels. Close to the bus and tube station - just 8 min walk. From there, you can easily get to the centre London or to Luton airpot (direct bus).
Stayed in March 2024
Reviewed: 23 February 2024
Manderson
United KingdomShower
Price
Stayed in February 2024
Reviewed: 15 February 2024
Oxford
United KingdomThe cleanliness of the room left a lot to be desired. The kettle was filled with limescale, and a used bottle from a previous stay was left under one of the beds, which makes me wonder what else hadn’t been cleaned. The shower was also not excellent, as the notch to keep the head in place was loose, and it fell a few times.
The staff were very friendly, and very helpful through an issue I had with the hotel. The hotel was very well priced, and in a good location for travelling to the centre of the city.
Stayed in February 2024
Reviewed: 14 February 2024
Vanya
United KingdomThe room was ok as a size, but full of dump :( and very smelly. Also wasn’t clean enough… I don’t think that I would be back there!
Location
Stayed in February 2024
Reviewed: 11 February 2024
Luke
United KingdomRoom was basic at best, had a lingering smell of smoke and generally felt a bit grubby. Bedding was cleaned. Needs a good lick of paint and renovation
Good location, easy check in.
Stayed in February 2024
Reviewed: 20 December 2023
Christina
United KingdomThe tea making facilities were disposable cups that clearly are not disposed of after each person's stay . I was greeted with a used cup that had been building mould and bacteria. The property and room in general need updating , very run down and not very good for price paid The reception is rarely manned . With no one manning the out of hours number evident by the fire alarm going off in the middle of the night called out of hours number no one answered and the alarm going off does not trigger to owners or the fire service. Ending up having to dial 999 myself to get fire service to come out and attend the situation so that myself and the other guests that night could go back in to the property and back to bed.
Bed was clean There was a fridge and kettle Shower was warm and forceful Good location close to tube station
Stayed in December 2023
Reviewed: 16 December 2023
Karthik
United KingdomThere were used cups in the room.
Room was quite good
Stayed in December 2023
Reviewed: 12 December 2023
Moore
Abkhazia, GeorgiaPlumbing no shower curtain
Location warm room
Stayed in December 2023
Reviewed: 21 November 2023
Jeannette
United KingdomStaff was really nice, when I arrive.
Hotel is really old, I would like say needs lots of improvement. Hope I have choice attach some photos.
Stayed in November 2023
Reviewed: 14 November 2023
Eivy
United KingdomThe hotel was in poor condition, requiring urgent renovations. Our room, in particular, was poorly maintained, with a window in the toilet falling apart
The location was excellent, situated in a nice neighborhood with proximity to restaurants and bars. Additionally, it was very close to the metro, ensuring good connectivity. The hotel offered parking, however was quite limited
Stayed in October 2023
Reviewed: 12 November 2023
Chantelle
United KingdomThere was a smell of cigarette smoke and or weed throughout the hotel and in the bedroom which is a bit of a let down. The kettle was riddled with limescale and something which caused the inside of the base to be a very dark brown colour. The walls were grubby and definitely needed a lick of paint.
For a two star hotel it is fair to say it met my expectations. The staff were very friendly and helpful upon arrival. The beds were clean, fresh towels were supplied with soap available too. The bathroom was clean but could benefit from a renovation as there were some exposed metal. Plenty of coffee available. The location was okay, not far from the train station and underground 'Golders Green' took around 8 minutes to walk there which was pretty straight forward.
Stayed in November 2023
Reviewed: 12 November 2023
Jeff
United KingdomCold, Dirty, No Toiletries
Close to Shops & Transportation
Stayed in October 2023
Reviewed: 5 November 2023
George
United KingdomBathroom
Location
Stayed in November 2023
Reviewed: 16 October 2023
Leila
United KingdomThe carpet in the room was stained and dirty. The room smelt.
The price was good for Saturday night in London.
Stayed in October 2023
Reviewed: 14 October 2023
Christina
United KingdomI thought the standard of cleanliness very poor
The location
Stayed in September 2023
Reviewed: 9 October 2023
Michal
Czech RepublicReconstruction could be useful (walls, shower). Little bit dirty (rest of fries on the floor).
Nice location. Calm place. Comfortable bed.
Stayed in October 2023
Reviewed: 5 October 2023
Denise
United KingdomOur room, and hotel in general, were a little tired and battered. Could do with a refurb. Water was very hot. Could be dangerous. Shower head was very low.
Near to Golders Green underground station. Quiet and clean. Plenty of very hot water.
Stayed in October 2023
Reviewed: 25 September 2023
Georgina
United KingdomStale smell everywhere most likely old carpets, low management or security presence, no tea making facilities in room or any facilities open or available. Didn’t feel very safe and I would only stay sleep the least amount of time and leave taking everything with me.
Convenient
Stayed in September 2023
Reviewed: 25 September 2023
George
GuernseyCar park shape is weird. Room was an awkward shape. Beds especially small. Bathroom door lock wouldn't work. General decor cheap and odd. Tea/coffee supplies had no milk and tea was very bad. Shower very low and uncomfortable to use. Wardrobe door off its hinges. "Interesting" smell to fit general shabbiness. Nothing majorly wrong, just nothing majorly right.
Staff were polite and helpful, especially since we arrived quite late because of ferry delays. Decent location, quite close to Alexandra Palace (we were seeing a gig). Beds were comfortable-ish and the shower was (extremely) powerful and hot. Mini fridge and kettle worked (altho plugs all low to the ground so awkward). Overall decent cheap place to stay if you just need a bed for a night or two.
Stayed in September 2023
Reviewed: 22 September 2023
Gabrielle
United KingdomAs soon as we came in the member of staff seemed like he couldn't be bothered that day. I didnt mind being asked for ID but I forgot mine to be tutted at and asked if I was English. That's all they wanted to know. My mirror was full of water marks when we entered. I didnt expect 2 single beds either I didnt ask for a twin room. So when we pushed the beds together we found Money and rubbish down the sides. We had clean towels and beds made once. Then the next day they couldn't be bothered and I honestly think that was to check up on us more than anything.
I liked the location, the price was good and was easy to find. I like the fridge also
Stayed in September 2023
Reviewed: 17 September 2023
Janet
BelgiumThe decor was tired. The paper cups. The kettle base was broken. Also no power socket for the kettle on the desk/dressing table, had to plug it in a socket on the floor. No milk. Damp on the bathroom ceiling.
The bed was clean and comfortable. Water was hot
Stayed in September 2023
Reviewed: 17 September 2023
Allison
United KingdomProperty did not look as in photos. mould in bathroom on ceiling, health hazard. Room not cleaned sweet wrappers and tissues under bed, and Tv did not work
Close to station. Young girl on duty very friendly and extremely apologetic re bathroom mould
Stayed in August 2023
Reviewed: 28 August 2023
Michelle
United KingdomThe bathroom was very old and needed a good clean especially the tiles .
That staff were so helpful and friendly brilliant staff clean sheets and towels
Stayed in August 2023
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