Queen Building, Park Parade, Harrogate, HG1 5AH, United Kingdom
#18 of 22 hotels in Harrogate
Guests' ChoiceBased on 2113 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.8
Facilities
8.0
Staff
8.7
Value for money
7.6
Free WiFi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 21, 2024
Tracey
United KingdomThe room was very good value for money, very clean , staff helpful and chatty
Stayed in May 2024
Reviewed: May 20, 2024
June
United KingdomLovely hotel. Staff both kind and helpful. Great room Great breakfast
Stayed in May 2024
Reviewed: May 20, 2024
Pauline
United KingdomRoom being so noisy but they do have lots of rooms on front which we will request on our next visit
A superb hotel lovely facilities and staff were more than helpful vouchers given to us for a welcome drink. You do have to pay £8 a day for the car park. Harrogate town centre about 10 minute walk. The negative was the room was on back and it was really hot Saturday so we needed to open the window but the extractor fans were going till about 10.30pm then started again at about 5.45 am.
Stayed in May 2024
Reviewed: May 18, 2024
John
United KingdomBreakfast could have been better, burnt sausages & fried bread. Could have been replenished sooner also.
Great location and facilities. Nice and clean. We had a lovely big room.
Stayed in April 2024
Reviewed: May 17, 2024
Clare
United KingdomAmbiguity at checkout and confusion as to whether payment had been taken over the phone/at check-in/check out. It was resolved in a friendly way though
Location and food
Stayed in May 2024
Reviewed: May 14, 2024
Leanne
United KingdomPrice of beer
All of it
Stayed in May 2024
Reviewed: May 12, 2024
Smith
United KingdomBreakfast was rather unimaginative and not terribly tempting for vegetarians. (And it would have been better not to have the jolly music at 7am!)
Stunningly beautiful dining room. Very good dinner. Comfortable lounge areas. Friendly staff. Well maintained throughout.
Stayed in May 2024
Reviewed: May 12, 2024
Stephen
United KingdomNo shower mat in the bath , it was slightly dangerous
Lovely clean and friendly staff
Stayed in May 2024
Reviewed: May 11, 2024
Nigel
United KingdomNo toiletries in bathroom not even a shower cap.
Location good for us. Breakfast was fine
Stayed in May 2024
Reviewed: May 10, 2024
Jane
United Kingdomtoilet flush not great empty crisp packet on the floor in our room when we arrived
most things except in the box below
Stayed in May 2024
Reviewed: May 7, 2024
Shauna
United KingdomThe only downside on this stay was that the room felt overly hot and stuffy; the windows of the rooms at the back of the hotel don't open very far and they get full sun in the afternoon (and there's no aircon). It'd be great if the windows could be adjusted to enable them to open further and allow some air to circulate.
We've stayed here several times and always find it super convenient, very comfortable and the staff friendly and helpful.
Stayed in May 2024
Reviewed: May 7, 2024
Trevor
United KingdomParking charges Extra charges Sports car owners revving their cars early morning Fixed shower head
Easy parking Short walk in to town Most of the staff
Stayed in May 2024
Reviewed: May 6, 2024
Nichola
United KingdomLovely area and building. Nice walk into town. Not too far. Very clean and staff very friendly.
Stayed in May 2024
Reviewed: May 5, 2024
Gemma
United KingdomThe fire alarm went off at 4:30 by mistake. Disrupted sleep
Beautiful from the moment to parking up to walking in and seeing how the venue looked inside, the rooms were extremely clean and comfortable will definitely be returning.
Stayed in May 2024
Reviewed: May 4, 2024
Norv
United KingdomThe room was looking a little tired, also no sockets next to bed, so i had to ask for an extension lead..
A lovely hotel with excellent staff, a fantastic breakfast.
Stayed in April 2024
Reviewed: May 1, 2024
Sheila
United KingdomWould have preferred breakfast food to be more than just luke-warm. Paying for car-parking when already needing to also pay extra for breakfast.
Choices for breakfast extensive . Efficiency and friendliness of staff. Room was suitable and comfortable.
Stayed in April 2024
Reviewed: April 29, 2024
Joanne
United KingdomGood location, decor is now lovely and staff helpful and friendly
Stayed in April 2024
Reviewed: April 28, 2024
Glenn
United KingdomCharging separately for the Car Park
Room was very nice, Breakfast good, Evening Meal very good. Location great for access to Town Centre
Stayed in April 2024
Reviewed: April 27, 2024
S
United KingdomRestaurant was superb
Stayed in April 2024
Reviewed: April 25, 2024
Judith
United KingdomWould have preferred a separate shower- much easier than over the bath.
Choices for breakfast were excellent! Staff were very friendly and efficient. Location and grounds lovely.
Stayed in April 2024
Reviewed: April 22, 2024
Philip
United Kingdomnothing really
room was good ,bar area good , had evening weal in restaurant very good
Stayed in March 2024
Reviewed: April 21, 2024
Karen
United KingdomGreat location with friendly staff. Welcome drink was a nice touch.
Stayed in April 2024
Reviewed: April 17, 2024
Ann
United KingdomWe had been told prior to our visit that there was an event on both nights of our stay, meaning the restaurant was unavailable. We dined out the first night but were able to dine in on our 2nd night thanks to 2 members of staff.
The hotel was well maintained, the food was excellent, and the staff were pleasant and approachable. It was an easy walk into the centre of Harrogate
Stayed in April 2024
Reviewed: April 16, 2024
Dean
United Kingdomdidn't have facility to warm milk, unfortunately due to on going refurbishment.
room very clean and well appointed, location perfect for town centre and attractions , buffet breakfast good value for money, recently refurbished bar and dining room /restaurant
Stayed in April 2024
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