Queen Building, Park Parade, Harrogate, HG1 5AH, United Kingdom
#12 of 22 hotels in Harrogate
Guests' ChoiceBased on 311 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.2
Facilities
8.8
Staff
9.4
Value for money
8.6
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 12, 2024
Robin
United KingdomOnly negative would be I found the mattress a little firm for my liking.
Friendliness of staff. Very helpful. Very clean. Great food. Little leftfield observation, the hotel has the cleanest sparkling windows of any I have stayed in. Gives a real feeling of cleanliness and care.
Stayed in June 2024
Reviewed: June 12, 2024
Valerie
United KingdomWe choose not to have breakfast as expensive
Easy walk into Harrogate with car park
Stayed in June 2024
Reviewed: June 11, 2024
Anne
United KingdomEverywhere was clean and comfortable. The breakfast room was very well decorated and had a calm and welcoming atmosphere. The food was beautiful. All staff were very friendly and helpful.
Stayed in June 2024
Reviewed: June 10, 2024
Kevin
United KingdomThere wasn’t anything to dislike.
The staff were very friendly and helpful. The rooms very comfortable and spotlessly clean. The food was a very very high standard and couldn’t fault our stay and will be returning soon.
Stayed in June 2024
Reviewed: June 10, 2024
Laura
United KingdomNothing. Everything was perfect.
Absolutely everything, beautiful hotel, very clean, facilities great. Couldn’t fault anything & wouldn’t change anything.
Stayed in June 2024
Reviewed: June 9, 2024
Arthur
United States of AmericaExcellent location to restaurants, train stations etc;
Stayed in June 2024
Reviewed: June 8, 2024
Ann
United KingdomThe whole stay was good.
Stayed in June 2024
Reviewed: June 7, 2024
Steven
United Kingdomal great
Stayed in April 2024
Reviewed: June 6, 2024
Dom
United KingdomDidn’t realise I had to pay extra for parking
Great staff, clean rooms , good location
Stayed in June 2024
Reviewed: June 4, 2024
David
United Kingdomnothing!
Good food. Friendly staff. Clean rooms and nice decorations
Stayed in May 2024
Reviewed: June 3, 2024
Ian
United KingdomThe hotel is classified as dog friendly but I can only say it’s dog accommodating. The dining area was well away from the main restaurant and seemed very isolating being in the reception and conference room area of the foye. Had to repeatedly ask for our table to be laid and the provision of a tray to carry our food. No white table linen as opposed to the main restaurant. No dog towels at the hotel entrance to wipe our dogs paws after a wet walk. Sunday evening meal took 90 mins to arrive - must have laid off the chefs for the evening. Table booked at 6:30 pm and arrived at 8 pm which is late for us to eat. Didn’t think it was value for money considering the price of parking and dog accommodation.
Breakfast was nice but could have supplied more options on fresh fruit and the day we had English breakfast they ran out of sausages and black pudding. Could have also supplied more variety on Continental breakfast with a selection of cheese, ham and breads. The location of the hotel was by far its best feature ideally situated on the edge of a busy town and opposite the stray. Staff were very friendly and helpful.
Stayed in June 2024
Reviewed: June 3, 2024
Edward
United KingdomNothing
Staff were fantastic , food quality excellent, service excellent all round great place to stay, plenty of parking and nice little stroll into town would reccommend a visit.breakfest couldnt fault.a truly nice place to stay staff fab thanks to all for a truly pleasant experience. Will definitely be coming back.
Stayed in June 2024
Reviewed: June 3, 2024
Kathryn
United KingdomWould have liked a choice of pillows i.e. option of softer pillow. Both coffee machines had run out of supplies which meant we couldn't get the drink we wanted, reported it to staff but presumably because they were busy they weren't sorted while we were having breakfast.
Spacious room, good location, plenty of parking, friendly, efficient staff, but see below. Lovely gardens.
Stayed in June 2024
Reviewed: June 3, 2024
Plamen
United KingdomRoom was sparkling clean. Housekeeping team is very good and responsive.
Perfect location. Friendly staff.
Stayed in June 2024
Reviewed: June 3, 2024
Philip
United KingdomLocation a bit isolated, no much outside seating
Atmosphere, gardens, facilities etc
Stayed in June 2024
Reviewed: June 3, 2024
Andrew
United Kingdomgreat hotel in a great location
Stayed in June 2024
Reviewed: June 3, 2024
Tracey
United KingdomBedding much too thick and heavy for summer, had a poor night's sleep
Great location, lovely communal area. Good sized room
Stayed in June 2024
Reviewed: June 3, 2024
Elaine
United KingdomDrip in the toilet in the bathroom but no big deal
The location was perfect for the wedding we attended at the local register office
Stayed in June 2024
Reviewed: June 2, 2024
Suzanne
United KingdomCreaky floorboards in bedroom. Unfortunately one member of breakfast staff was incredibly rude and extremely unhelpful.
Great location, spacious rooms and relaxed atmosphere. Most of the staff we encountered were amazing, friendly and willing to help.
Stayed in June 2024
Reviewed: June 2, 2024
Lloyd
United KingdomFantastic location and a spacious room.
Stayed in June 2024
Reviewed: June 2, 2024
Peter
United KingdomLocation could have been a bit closer to the town centre.
Excellent service, evening meal really cooked to perfection and tasted superb.
Stayed in June 2024
Reviewed: June 2, 2024
Slava
United KingdomRestaurant offers as prices high
Breakfast was tasty but could have been a bit warmer...staff excellent so was the room and facilities.. Very welcoming Parking facilities 4 blue badge excellent
Stayed in June 2024
Reviewed: June 2, 2024
John
United KingdomNothing to complain about
Very smart and clean Loved the originality of the property.
Stayed in June 2024
Reviewed: June 1, 2024
John
United Kingdom-
Lovely room. Staff excellent. Parking very good
Stayed in June 2024
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