164-166 Sussex Gardens, Westminster Borough, London, W2 1UD, United Kingdom
#954 of 1,010 hotels in London
Guests' ChoiceBased on 315 hotel reviews
5.4Cleanliness
5.9
Comfort
5.9
Location
8.5
Facilities
5.4
Staff
7.8
Value for money
5.9
Free WiFi
7.5
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End of dialog contentReviewed: 1 May 2024
James
United KingdomSmall room that was pretty dirty. Wiped down ourselves with anti-bacterial wipes
Great location
Stayed in April 2024
Reviewed: 29 April 2024
Ahmad
Jordanthe bathrooms is very small and had bad smell
No breakfast included
Stayed in April 2024
Reviewed: 25 April 2024
Michael
United KingdomBeing in sub level bedroom was a little dark bars on windows old mattress outside window. Slight damp on roof
Stayed in April 2024
Reviewed: 21 April 2024
Jack
United KingdomThe room was very dirty, with a huge stain on the carpet that looked like something serious had been bleached over. Also the carpet was very filthy with unvaccumed grime
Location and friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Stuti
GermanyThe whole place smells of mold, specially the carpet floors.
The staff were very nice and helpful. They shared their personal mobile charger with me when my charger was not working and I urgently needed a charger. Very kind 🙏🏼
Stayed in April 2024
Reviewed: 12 April 2024
Carsten
GermanyNo TV for single rooms
The location near Paddington Station
Stayed in April 2024
Reviewed: 11 April 2024
Ryan
CanadaThe room was not well kept, with stains on the furniture and carpet
Good location
Stayed in April 2024
Reviewed: 4 April 2024
Dawntodusktravels
United KingdomMy room was opposite the elevator (401) so any noises of passersby were very loud. thankfully nobody was coming in at the wee hours, it was quite quiet. the plug in heater didn't work - and the base came away from the legs when I picked it up. thankfully the ac unit warmed the room - once id found the right mode that didn't have a shut off timer on it (with no way to change it) but it did wake me periodically in the night clicking loudly. the mattress was old and not the comfiest, and the pillows lumpy. i woke with an aching shoulder. the curtains were a lot too short for the window - I had a scarf I used to block the rest of the light. the room was a bit dusty, the carpet old and tired.
I opened my door and walked in to a tiny single bed room, with pretty much just that. From the photos of the hotel and rooms from when I booked it appeared I would get a double bed/ room. I was using it purely for sleeping so I didn't mind, just surprised to walk in and nearly walk into the wall! there was a tv, kettle and a tiny wardrobe area to hang a few things. the bathroom was one of those airplane style toilets/ wetroom - barely enough room to lift your arms in the shower. the location was good - a few streets away from Paddington, and the reason I booked it. good restaurants nearby as well as a bus stop 20 seconds up the road.
Stayed in April 2024
Reviewed: 1 April 2024
Katie
United StatesThe room was much smaller that we were expecting. The springs in the mattress were very uncomfortable. The bathroom was the size of an airplane bathroom. The shower was so small a normal sized person couldn't really fit. Parking was over $35 per night.
The location of the hotel was great. It was easy to access the London tube at Paddington Station. There were shops nearby and restaurants in easy walking distance.
Stayed in March 2024
Reviewed: 27 March 2024
Guðbjörg
IcelandBad bed, smelled like a mold, very bad shower, small room.
Stayed in March 2024
Reviewed: 8 March 2024
Lein
United KingdomNot really convenient furniture placing in the room, thin walls, so I heard every neighbour
Good offer for the price, members of staff are very friendly and welcoming!
Stayed in March 2024
Reviewed: 2 March 2024
Jon
United KingdomThe room and everywhere in the hotel stank of cigarettes.
Cheap and good location.
Stayed in February 2024
Reviewed: 18 February 2024
Heather
United KingdomLower ground floor room, untidy walls and decor. Tv not working and very stuffy room as not able to open window as looked out onto dirty fire escape with very loud air conditioning unit.
Bag drop and easy access to Paddington station, staff very helpful and friendly. Sheets, towels clean and soft ideal jumping off point for London adventure.
Stayed in February 2024
Reviewed: 15 February 2024
Mandy
United KingdomRoom was tiny, no headboard, bed pushed against the wall, really tiny bathroom, my husband is a big man, couldn’t even shower, use shower, shampoo bottles open, I’ll brought our own, tried to make tea , the water was. Really bad so you couldn’t make a cup of tea,
Location
Stayed in February 2024
Reviewed: 8 February 2024
Ahmed
EgyptNot clean
Close to the midtown
Stayed in February 2024
Reviewed: 7 February 2024
Udayakumar
IndiaLift was out of service. Had to carry luggages through stairs. Very old and dirty floor.
Location
Stayed in February 2024
Reviewed: 13 August 2023
Clare
United KingdomNeeds updating and very tired.
Clean and great location. Good value for money in the area.
Stayed in May 2023
Reviewed: 7 August 2023
Kristin
United StatesIncredibly worn down. Carpets and paints all need upgrading, both in the hallways and in the rooms. I stayed in two different rooms over the course of my stay...a very old single that reminded me of a very dated (with gross carpet) cruise ship room - only room for a twin bed - and then moved to an upgraded (new flooring and paint) room with 3 twin beds (my sons joined me later) which was much nicer. No A/C, no screens on windows, no breakfast, no working elevator.
If you are traveling on a budget, this location can't be beaten. It is right by Paddington Station, Hyde Park and nice little restaurants outside of the hotel. The front desk staff is friendly and helpful. The beds were comfortable.
Stayed in July 2023
Reviewed: 13 July 2023
Tim
United KingdomCarpets throughout are ancient, the bathroom in our room was ancient, the air con didn't work, bed & room was small.
Location was great and it had a bed.
Stayed in July 2023
Reviewed: 12 July 2023
Faye
United KingdomCarpets need replacing, very old. Should provide bottled water for the kettle as you can't drink the tap water
Night staff member made our trip, genuinely friendly and interested in our stay
Stayed in July 2023
Reviewed: 10 July 2023
Luke
United KingdomProperty was poorly equipt and shower was very poor, unable to change temperatures and barely enough room for anyone over 6ft2
Property was in a great location, close to everything we needed.
Stayed in July 2023
Reviewed: 6 July 2023
Peter
United KingdomNeeds lots of attention need painting New carpet s lift needs fixing Bathroom too small Hated using a plastic cup to fill the kettle up
Location
Stayed in July 2023
Reviewed: 3 July 2023
Sarah
United KingdomThe rooms need updating Carpets stained and dirty Carpets in the corridors need replacing. Room dated needs refurbishing, walls marked and dirty. Curtains hanging off couldn't close them proberly at night. Room was extremely small for 3 people sharing.
Location Staff were amazing Very accommodating
Stayed in June 2023
Reviewed: 2 July 2023
Chloe
United KingdomThe deposit which I wasn’t aware I had to pay until I checked in
Convenient and nice cheerful staff who were polite, courteous and helpful
Stayed in June 2023
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