On both days the breakfast cutlery could have been better washed

All the above

Stayed in June 2024

An egg for breakfast would have been nice but the choice in the Continental breakfast buffet was good & plentiful otherwise

Peaceful location in historic castle area by lovely public gardens

Stayed in June 2024

I can't mention something that wasn't good.

The staff was very friendly. The location of the hotel is very nice.

Stayed in June 2024

Would have liked English breakfast om the menu

Room was good Location excellent staff friendly and helpful

Stayed in June 2024

nothing, everything was good

Comfy room with massive bed. Great continental breakfast. Handy for shops and sights. pleasant staff.

Stayed in June 2024

Nothing.

Rooms, breakfast, position near the centre of Canterbury, easy parking, and a nice historic building; all was good.

Stayed in May 2024

The only thing I could say was wrong was that the room needed a more thorough clean as there was a little bit of litter left from previous customers.

Lovely place to stay, short walk to town. Friendly staff. Also a lovely little garden that my little one loved to play in.

Stayed in June 2024

nothing to mention here.

great location, private parking, helpful information and good tips from the staff. Nice and interesting talks to our late shift receptionist Bryan in the evenings in the hotel bar.

Stayed in June 2024

The location was great. With on site parking. The staff were very helpful.

Stayed in May 2024

The room was clean with daily housekeeping, though we thought it in need of a deep clean and some minor maintenance. With the throughput of people I imagine this is difficult to programme in, but...

Location: easy to find and an easy walk to the centre. On-site parking: though you could miss out when busy. Breakfast: a very good selection of fruits, cereals, yoghurt, pastries, toast and other things - you won't go hungry. We were in the 'coaching house' annexe, not in the main building, which we found very quiet.

Stayed in May 2024

Nothing

Fantastic location, short walk to city centre. Spacious and comfortable.

Stayed in May 2024

They don’t do cooked breakfasts, which could be a problem for some guests. Not for me because I never eat cooked in the morning. The also seem to be large gaps around an external door in our room, not a worry in the spring but it might be rather cold in the winter.

It’s brilliantly close to the centre of Canterbury, and very comfortable and at a reasonable price.

Stayed in April 2024

Eggs at breakfast would be nice.

Great location and free parking.

Stayed in May 2024

If I was picky the floor in room 5 creaked, but as I said if I was picky.

Room was clean and the hotel was quiet. Staff I met were friendly and helpful.

Stayed in May 2024

TV size tiny

Breakfast good slightly better selection of cold meats and cheese would be nice

Stayed in May 2024

The smallest TV I’ve seen in a very long time! Breakfast stated till 10, we went down at 9.15 there was nothing much left so we went into town to a lovely fresh made pancake shop.

Car park 👍🏼 Check in was friendly and helpful. Our room was well positioned and lovely, such a large room and two large windows overlooking the castle which is under renovations. Very easy walk into city Good glazing as didn’t hear the main road.

Stayed in May 2024

-Room smelled a bit musky, had to by a sachet at the local shop to mask the strong sweat odor - continental breakfast was ample but would’ve liked eggs

-Located between train & city landmarks - friendly & attentive staff - very clean & comfy bed - clean throughout - nice garden - safe for a solo female traveler

Stayed in May 2024

No vegan options for breakfast except toast.

Friendly staff, beautiful clean room. Close to a busy road but it was pleasantly quiet.

Stayed in May 2024

Good location, near city centre. Nice garden. Helpful staff. Breakfast was alright.

Stayed in May 2024

None

Location was great and parking

Stayed in May 2024

Beds could be bigger, but we have a big bed at home, so we always always find the beds to small

The continental style breakfast was basic, but everything was fresh and more than adequate.

Stayed in May 2024

No cooked food

Good location short walk to city centre and all historic buildings

Stayed in May 2024

No ambience in the breakfast room, maybe some background music would be good. Room very hot even with no heating. Beds quite small and not very comfortable. Shower fixing not secure and kept falling off. Likewise, hairdrier covering fell off each time it was used.

Great location with car parking. Lovely continental breakfast. Large room and bathroom.

Stayed in May 2024

All good

We requested a ground floor room, and the one we stayed in was in the old stables, really spacious, plenty of towels and had everything we needed. Good hospitality tray and gluten free options readily available. Lovely garden to relax in, if the weather is good! Perfect location, within a few minutes walk to the centre. And free parking on site too, a real bonus!

Stayed in May 2024