18 High St, Windsor, SL4 1LJ, United Kingdom
#6 of 13 hotels in Windsor
Guests' ChoiceBased on 2501 hotel reviews
8.2Cleanliness
8.7
Comfort
8.8
Location
9.6
Facilities
8.3
Staff
8.8
Value for money
7.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Margaret
United KingdomThere was a very good choice for breakfast but some of it could have been slightly hotter.
Room was very comfortable and so convenient for the Castle, restaurants etc. The Hop on Hop Off bus which we could get on just a little walk away took us to many interesting places. The staff were extremely helpful and pleasant.
Stayed in April 2024
Reviewed: 1 May 2024
Pedro
PortugalA renovation on the bedroom decoration is starting to become necessary
Best location possible at Windsor 5 minutes walking from the Castle. Very cozy hotel with a vintage vibe! Very nice breakfast! Before dinner also had some lovely drinks at the Bar.
Stayed in April 2024
Reviewed: 29 April 2024
Ronnie
United KingdomShort staffed at the Leaf Bar - had to wait a couple of occasions for drinks to be served.
Clean, comfortable room. Good service at breakfast.
Stayed in April 2024
Reviewed: 25 April 2024
Sharon
United Kingdom£30 a day for parking
excellent location
Stayed in April 2024
Reviewed: 25 April 2024
Andrew
United KingdomBooking.com . . . . .
I was relieved that you found me a room - my Booking.com confirmation turned out not to be valid . . . . . . . The accommodation and food were delightful, and the staff were friendly, helpful and hard-working.
Stayed in April 2024
Reviewed: 23 April 2024
Helen
United KingdomParking and central
In the centre
Stayed in April 2024
Reviewed: 22 April 2024
Elaine
United KingdomExcellent location in the centre of Windsor. Very close to the castle and all the shops / restaurants. Room was small but nicely kept - we were out in an annex. Friendly bar staff.
Stayed in April 2024
Reviewed: 21 April 2024
Sandra
United KingdomVery expensive for drinks and evening meal.
The breakfast was very good not very hot but nice.
Stayed in April 2024
Reviewed: 20 April 2024
Mark
United KingdomLovely hotel , rooms very good and clean , staff friendly, Great location. Was at a wedding at the hotel was very smooth , fantastic day had by all . Highly recommended
Stayed in March 2024
Reviewed: 19 April 2024
John
United KingdomThe size of the room was a little small.Suitable for single occupancy. The in room facilities were in a cramped cupboard.It was necessary to request several times for more tea and sugar,insufficient was supplied.
The breakfast was excellent. The staff were brilliant and very welcoming. The location was perfect.
Stayed in April 2024
Reviewed: 19 April 2024
Roger
United StatesLocation
Stayed in April 2024
Reviewed: 16 April 2024
Burcu
Turkeythe room was very small you can hear every step of the next doors and upper floor room
Location was great, staff was nice
Stayed in April 2024
Reviewed: 14 April 2024
Mark
United KingdomGreat location & wonderful staff.
Stayed in April 2024
Reviewed: 14 April 2024
Helen
United KingdomBreakfast tea excellent
Stayed in April 2024
Reviewed: 9 April 2024
Snider
United StatesProximity to the Castle!
Stayed in April 2024
Reviewed: 8 April 2024
Malcolm
United StatesExcellent location, friendly and helpful staff. Very close to Windsor Castle, restaurants and stores.
Stayed in March 2024
Reviewed: 7 April 2024
Hannah
United KingdomNothing
Perfect location - loved the style and staff were superb
Stayed in April 2024
Reviewed: 6 April 2024
Stephen
United KingdomShower sprayed across the bathroom floor. Car parking fee -at £30 a night that’s steep and could put off some guests.
Well positioned, great staff who were exceptional and genuinely helpful.
Stayed in April 2024
Reviewed: 5 April 2024
H
United KingdomEverything was pleasant and all done without fuss
Stayed in March 2024
Reviewed: 4 April 2024
Gemma
GibraltarLocation and cleanliness
Stayed in April 2024
Reviewed: 3 April 2024
David
United KingdomNoisy floor boards above when people moving about. Car parking charge too expensive.
Room 205 ok
Stayed in April 2024
Reviewed: 3 April 2024
Shiona
United StatesHelpfulness and friendliness of staff
Stayed in March 2024
Reviewed: 1 April 2024
Debbie
United KingdomBreakfast was cold.
Location was great, right by the castle.
Stayed in March 2024
Reviewed: 1 April 2024
Katie
United KingdomThe cost of the parking
The location was brilliant
Stayed in March 2024
Machecoul, France
Queensbury, USA
Rome, Italy
Mammoth Lakes, USA
Agropoli, Italy
Campos do Jordão, Brazil
Anchor Point, USA
Trogir, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content