The mattress rather lumpy/hard & pillows flat as if they’d had plenty of use over years. Ideally could do with replacing. (Room 129) Coffee from the machine at breakfast week & tasteless.

Lovely clean fresh rooms, nice greeting up on arrival, friendly helpful staff, nice hot breakfast. Good location for tram.

Stayed in November 2024

Not Aplicable

Really enjoyed our stay at the Carousel Hotel. From the moment we arrived to leaving. Everything about this establishment is excellent. Friendly staff, cleanliness, delicious food, and nothing was too much trouble. Thank you ... trying to book again but having no luck as it's fully booked. If the staff read this pls can they help. I'm trying book a couple of days I March 25 for 2. Xxxxxx

Stayed in November 2024

Nothing this hotel was very good clean modern all the staff very helpful would highly recommend

All above

Stayed in November 2024

We kept getting covered in cream paint dust from walls on our clothes and tile missing from ceiling in bathroom

Clean and staff pleasant

Stayed in November 2024

A very good breakfast 😋

Stayed in November 2024

Nothing, all good.

Great place to stay. Breakfast great, room lovely and staff helpful. Bit further out central location but not a bad thing if you like a bit of peace. Besides, trams and buses are plentiful to get you where you want to be.

Stayed in November 2024

Showers are very tight but that’s a really minor issue

Very clean, good facilities, away from the noise

Stayed in November 2024

Had to keep looking for someone to serve us at the bar. Receptionist were always in the back office talking and you had to wait until they were finished

The accommodation

Stayed in November 2024

Myself and my daughter liked everything' there was nothing to not like

The hotel and staff was brilliant couldn't ask for more the food was amazing both breakfast and evening meal i would recommend to anyone

Stayed in November 2024

Nothing

Hotel lovely, staff helpful, breakfast brilliant and could park outside hotel

Stayed in November 2024

The room was a bit hot even with the windows open and couldn't seem to turn down the heat however I could have asked at reception, I am sure they would have helped, It wasnt too much of a problem. Our room was also directly above the entertainment which didn't go quiet until midnight, It didn't spoil our stay though as we were at the entertainment ourselves until 10.30.

The welcome was very warm and friendly. The food in the restaurant was exceptional with great service. we had an evening meal and breakfast. It was really good value. The room was clean and functional, and more than met our needs. Shower was hot and powerful which was great. Tram stop just outside made exploring Blackpool easy and convenient. Evening entertainment was great for families. lovely bar with a great atmosphere. Kids loved the pool table. They let us check in early to my room which was much appreciated. There was also plenty of free parking outside on the road and round the back of hotel. will definitely stay here again and recommend to friends. Thankyou carousel!

Stayed in October 2024

Showers a bit smaller than most

Lovely friendly staff,clean and spacious room with lovely bay window looking out to sea. Amazing tasty brwakfast

Stayed in November 2024

Bit out of the way

Was quiet but clean and comfortable

Stayed in October 2024

Stayed here now 5 times cannot recommend it enough, great staff great food and good entertainment on evening

Stayed in October 2024

The pull out sofa bed was not comfortable, and the entertainment downstairs went on till after midnight on the saturday and could be heard on 2nd floor, we had 2 children so was uncomfortable for them.

Location was good, room was clean and tidy, staff were friendly. Breakfast was good and evening food really good!

Stayed in November 2024

Fantastic for families.

Stayed in October 2024

Only 1 think was the loud music at night but didn't spoil anything because we was to exhausted from our day especially when you've got young children.

Good location Breakfast was lovely loads to chose from and very nice.

Stayed in November 2024

Nothing

Clean, nice staff, lovely room, and good breakfast. Perfect for a short or long stay

Stayed in November 2024

We were very happy to visit this hotel due to our grandchildren dancing close by. The one night stay was perfect. Breakfast 8am lovely and all staff so friendly.

Stayed in October 2024

Nothing really.

Extremely friendly and accommodating staff, so smiley and welcoming and more than happy to help. The rooms were incredibly clean and our 3 night stay was lovely

Stayed in November 2024

Poor WiFi signal in room but ok in communal area. . A good distance to walk into Blackpool but tram stop just over the road.

Very clean and comfortable. Good sleep, no noise. Staff very friendly and helpful. Free parking right outside the hotel and surrounding area. Good breakfast, plenty of choice. We will definitely be returning.

Stayed in November 2024

Nothing really. The lift was small

Lovely hotel. Staff very friendly. Breakfast was excellent. Good facilities. All in all a very enjoyable experience and would definitely recommend to family and friends.

Stayed in November 2024

Nothing

Easy parking, friendly staff, good size room, spotlessly clean, nice and warm. Good location.

Stayed in November 2024

Ordered a £12 pizza on room service & it was just a Chicago town oven pizza. Definitely not worth £12.

Great hotel, we had 2 double rooms next to each other & both a decent size. Breakfast was lovely, self serve & regularly re stocked. Location is perfect, away from the crowds & tram stop straight outside hotel. All the staff were friendly & welcoming. We had a great night away and would definitely stay here again.

Stayed in November 2024