8 Ferrier Street, Carnoustie, DD7 7HT, United Kingdom
#5 of 12 hotels in Carnoustie
Guests' ChoiceBased on 466 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.0
Facilities
8.7
Staff
9.4
Value for money
8.9
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 21, 2024
Carol
United KingdomWasn`t anything we didn`t like as we`ve stayed here on 2 occasions now.
Hotel is in an excellent location in the centre of Carnoustie. Car park around the back of property and easy access to your bedroom without having to go through bar or restaurant. Staff are super friendly and very attentive should you require anything extra for your room.
Stayed in May 2024
Reviewed: May 16, 2024
Lindsay
United KingdomI had given feedback in the past that the mattress needed replacing which they have done!!
Stayed in May 2024
Reviewed: April 21, 2024
Angela
United KingdomLovely staff, the property is in a great spot close to all amenities. Large quiet room.
Stayed in April 2024
Reviewed: April 21, 2024
Heather
United KingdomWe arrived early on Friday there was no problem dropping off our luggage and we actually got to go to our room early , very friendly professional staff. Our room was lovely and the food fantastic didn't eat anywhere else in town.
Stayed in April 2024
Reviewed: April 14, 2024
Steve
United KingdomGreat location for the golf courses. Ate breakfast and dinner there. Food is good and the staff are great. Nice room, all the facilities you would expect and well stocked reasonably priced minibar
Stayed in April 2024
Reviewed: April 9, 2024
Paul
United KingdomPaying for breakfast
Good location
Stayed in April 2024
Reviewed: April 4, 2024
Eric
United KingdomBed could have been warmer but an extra duvet was supplied and issue quickly resolved.
Breakfast was made as requested and served on warm plates. Really most enjoyable. Nothing was a bother to the excellent staff.
Stayed in March 2024
Reviewed: April 2, 2024
Norma
United KingdomNo complaints.
Lovely breakfast and not overly priced.
Stayed in April 2024
Reviewed: April 1, 2024
Cheryl
United KingdomWe have stayed here a few times with the kids. The staff are simply amazing the lady on reception (I can’t remember her name now) is so kind and she went out her way to make sure me and the kids were comfortable. Location is fab, breakfast really amazing too - the only thing I would say is the room we were upstairs is wasn’t ideal for the music from the pub till 1am both nights then people outside there after, from the bathroom you can hear every word the people are shouting over the music. My cousin was staying in the downstairs family room and it was a lot quieter. It wouldn’t put us off staying as the staff are so friendly and always remember me and the kids each time we go. The location next to the park, paddle pool and beach is ideal. The kids missed the wee games area this year think it’s being done up as they loved playing pool and darts. Thank you
Stayed in March 2024
Reviewed: March 13, 2024
Paul
United KingdomMade welcome and informed
Stayed in March 2024
Reviewed: February 26, 2024
Norma
United KingdomIt met all my expectations.
Really good and near public transport.
Stayed in February 2024
Reviewed: February 26, 2024
Lindsay
United KingdomI tend to always stay in room 502, a great single room. My only comment would be that.the mattress could probably do with replacing. Otherwise, all fine
Stayed in February 2024
Reviewed: December 10, 2023
Gary
United KingdomRoom to sit and chat - bar was pretty loud!
Breakfast ok - staff great Coffee ok
Stayed in December 2023
Reviewed: November 26, 2023
Peter
United KingdomEverything
The location and the staff were excellent Special words for Russell top lad really courteous and helpful
Stayed in November 2023
Reviewed: November 25, 2023
Lynda
United KingdomNo complaints whatsoever.
The staff were amazing. We were welcomed by the lovely Lynda at reception who was so professional, friendly, helpful and efficient. The room was immaculately clean, warm, comfortable and had everything we needed, thanks to a very friendly and hard working Ruth and her colleagues. The breakfast was just what the doctor ordered and more. For the very reasonable price we paid for 2 nights, this hotel surpassed our expectations and we can't wait to return 😊
Stayed in November 2023
Reviewed: October 27, 2023
Michael
United States of AmericaSuper location. Nice pub downstairs and excellent dinner
Stayed in September 2023
Reviewed: October 17, 2023
Jackie
GermanyDinner and breakfast were very good
Stayed in October 2023
Reviewed: October 12, 2023
Doreen
United KingdomThe single beds in the Tiger Woods room fir our stay were uncomfortable. Definitely mattresses need renewed. Rooms otherwise were lovely.
Food and service
Stayed in October 2023
Reviewed: October 9, 2023
Stephen
United KingdomComfortable bed, nice food, good shower, nice pint of Guinness and sports!
Stayed in October 2023
Reviewed: October 5, 2023
Peter
CanadaNothing.
Reception was welcoming, staff were very helpful, everything met or exceeded expectations.
Stayed in October 2023
Reviewed: September 19, 2023
Tom
United KingdomThe staff were ever so helpful.
Stayed in September 2023
Reviewed: September 12, 2023
Stuart
United KingdomAll went well Food very good Staff nice
Stayed in September 2023
Reviewed: September 11, 2023
Kath
United KingdomValue for money
Breakfast good location good close to beach
Stayed in September 2023
Reviewed: September 10, 2023
Joseph
United KingdomThe beds are to soft for me but that's a personal choice
Great service as always and no fuss
Stayed in September 2023
Brussels, Belgium
Rethymno, Greece
Lopud, Croatia
Vienna, Austria
Siem Reap, Cambodia
Ribeauvillé, France
Mauterndorf, Austria
Archangelos, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content