I would rate this property as a 1 star hotel even it’s rated 3 stars hotel. The room is very small and no air conditioner. Do not stay at this hotel if you travel during summer time. They just provided 2 body towels only per room. The bathroom was smelled terrible when we check in. We have to tell the front desk to clean it again.

The location is very close to the underground and train station. It’s very convenient to access to everywhere in London.

Stayed in September 2024

Could do with deep clean Shower gel etc Fix window

Location Staff Great value for money

Stayed in September 2024

Location was good. Room very small. Access was a little awkward along a thin corridor and stairs

Stayed in September 2024

Room i think is too cramped

Close to underground and shops

Stayed in July 2024

room was very small

Cheap for a one night stay and convenient for St Pancras station

Stayed in September 2024

Leaking toilet and no hot water in the shower.

Quiet room, comfortable bed and very handy to the train station for our early trip to France.

Stayed in September 2024

The rooms were small and not sound-proofed. We stayed there for two days but could not get a good night of sleep because of all the yellings and shoutings in the neighbourhood. Also, the lights in the bathroom often went off automatically even when someone was taking a shower behind a closed curtain. Maybe the motion detector should be repositioned to a better place. The bedrooms and bathrooms were tiny, but it was a trade-off considering the Carlton's lower price compared to other hotels in the popular King's Cross area.

Closeness to the King's Cross Station and eateries; clean rooms and nice staff.

Stayed in August 2024

I did not sleep because it was noisy and hot, and the fan, which offset the latter problem increased the former. The noise level of the fan was similar to having a big short muzzled dog snoring next to your head the whole night.

The staff were very friendly, allowed me to access the room as soon as I checked in.

Stayed in August 2024

The traffic noise, along with revellers, kept us awake. Ended up wearing ear plugs. The shower head wouldn't stay into position to be able to wash properly. A box of tissues in the room is something that should be standard, and the fridge switched on, so it's ready to place items into. Also, sheets should fit the bed. Ours were too small.

The location, while noisy, was almost opposite St Pancras Intel Train station, which was why we selected this hotel. Bed was comfortable.

Stayed in August 2024

One can overlook that room is very small. More inconvenient is that in summer room is very stuffy.. there's only a fan that was on only when light was on. Window not soundproof and overlooks a busy rather noisy road including at night. So sleeping is disturbed. Soundproofing also needed between rooms..

This place is very central... A few steps away from King's Cross and St Pancras Station.

Stayed in July 2024

It is noisy (the road/area, not the hotel directly), but busy area of london

Ideally located Does the job needed - comfy bed, warm shower, clean, friendly staff

Stayed in August 2024

The noise from the underground and the neighbouring room had a party till late hours of the night

The location in front of Kings Cross was perfect; The staff was extremely nice - they put me in an easier-to-access room when they saw my luggage size.

Stayed in August 2024

The bathroom was very small. The elevator was small. 2 people or 1 person suitcase at a time due to it getting stuck at times

Close to Kings Cross Station, making it easier to get around

Stayed in August 2024

Internet was patchy. Small lift for one person and 1x luggage. Noisy on the street which you could hear from rooms.

Close to St Pacras and Kingscross Stations. Rooms were cleaned every day. You could use the rooms for night time sleeping. Had a little fridge and fan. There are stairs. It is cheaper accommodation.

Stayed in August 2024

Rooms basic. Fridge should be available in most rooms as standard fit.

Location, location, location!!! At a reasonable price.

Stayed in August 2024

No complaints; it's a budget hotel so room furniture is cheap and functional and shower cubicles are quite small, but that's to be expected given the price and location.

Great location close to Kings Cross and transport links; comfortable bed, good hot shower. Good value for money. I've stayed a few times - you have to ask at reception if you need a hairdryer as they are not left in the room but they always have one available.

Stayed in June 2024

Certain staff were not friendly

The very good location principally. Room was cleaned every day. Reasonable size.

Stayed in August 2024

Bad installations, no facilities.

Location

Stayed in August 2024

No air conditioning, somewhat mitigated by the ceiling fan. The bath plug did not fit, so no chance to actually use it as a bath.

Very good location, decent sized rooms if a little worn.

Stayed in August 2024

size of room was very small - the rooms were not as expected. One room for two people did not have two beds.

close to transportation

Stayed in July 2024

The silver fish in the bedroom and bathroom.

Location was great.

Stayed in August 2024

Very cramped rooms and en-suite and overpriced at the peak time we went for the room

The front of the property looked nice and the short walk from the train station

Stayed in July 2024

The shower head wasn’t in a fixed place and couldn’t be tightened so kept sliding down the pole and from left to right. The bathroom light didn’t have a switch, it was a spotlight that kept going off every few seconds, I had to use the torch on my phone when in the shower as light kept going off. Water in sink wasn’t coming out properly either, was coming out at different angles

Didn’t know there was breakfast. The location was perfect as it was right next to King’s Cross station. Bed was comfy and had everything I needed

Stayed in August 2024

Room was so small but I knew that

Location was good wife not bad

Stayed in August 2024

Bathroom was pretty average. Had to keep window open or no ventilation and quite a hot day.

Location was great as we were right by St Pancras.

Stayed in July 2024