178 Eastern Esplanade, Thorpe Bay, Southend-on-Sea, SS1 3AA, United Kingdom
#2 of 12 hotels in Southend-on-Sea
Guests' ChoiceBased on 562 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.7
Staff
9.3
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 22 September 2023
Jillian
United KingdomNothing
Lovely location, clean and comfortable room, delicious breakfast and friendly staff
Stayed in September 2023
Reviewed: 10 September 2023
Lesley
United KingdomThe shower area had no door, as part of the design. We didn't want to leave the window open at night, even though it was very warm, as it looked as if there was easy access to the roof to enter the room. We did utilize the fan which provided some relief.
Clean, modern, comfortable room which I was told was an upgrade as different to description. Breakfast was included in the price which was plentiful and delicious, as was dinner which we had on the first night
Stayed in September 2023
Reviewed: 6 September 2023
Philippa
United KingdomThe bed was very hard, that was the only issue with the location.
Very nice hotel and in a great location, its been decorated beautifully. Also free parking right behind the venue.
Stayed in September 2023
Reviewed: 2 September 2023
Kerry
New ZealandIt was clean and comfortable. No dramas at all. Glad I booked there.
Stayed in August 2023
Reviewed: 1 September 2023
Sally
United KingdomOnly thing I found uncomfortable was the pillows. Very hard, would have liked the choice.
Nice and clean, well placed slightly away from the centre. Parking behind.
Stayed in September 2023
Reviewed: 1 September 2023
Sheila
United KingdomThere were only two pillows on the double bed. I would have loved a coffee machine. The tide was out when we arrived and the next day when we left, sadly.
We had dinner, very enjoyable, breakfast was very good but all the staff were excellent, a credit to the hotel.
Stayed in August 2023
Reviewed: 23 August 2023
Dzeina
United KingdomCan't check in after 10pm
Clean, quiet room
Stayed in July 2023
Reviewed: 13 August 2023
Barber
United KingdomNothing to dislike at all.
Lovely friendly staff. Great atmosphere. Spotlessly clean throughout. Super room, very comfortable bed. Food was amazing...all piping hot.
Stayed in August 2023
Reviewed: 8 August 2023
Sally
United KingdomNothing !
Incredible welcome, I arrived late and was so tired but the welcome and kindness literally lifted my spirits right up! Thank you
Stayed in August 2023
Reviewed: 31 July 2023
Steve
United KingdomNothing.
Lovely decor and the room was very clean. Great location too. The bar and restaurant has a nice atmosphere.
Stayed in July 2023
Reviewed: 31 July 2023
Susan
United KingdomWe have stayed at this lovely hotel a few times and each time we’ve received a warm welcome. We were unexpectedly upgraded to the annex which was really appreciated; it was a very relaxing and quiet room. The bed was comfortable with nice furnishings- the pillows were a little firm but otherwise no complaints. The bathroom was modern with a fantastic walk in shower. There were two windows, with blackout curtains, offering a welcome breeze. It’s situated on the seafront and when we arrived at 11:30am, the sheltered seating area at the front was half full with people enjoying coffee and brunch; there was a lovely atmosphere. The guy behind the bar, who had just started at the hotel, served our coffee and was extremely polite. Would definitely recommend this hotel.
Stayed in July 2023
Reviewed: 30 July 2023
David
United KingdomThe only thing i didn't like was that it was a very warm evening and i couldn't open the window for cooler air
I liked the fact that it was spotless and fresh
Stayed in July 2023
Reviewed: 30 July 2023
Tartaglia
United KingdomShower did not empty quickly
Lovely place, great location, staff wonderful, good food
Stayed in July 2023
Reviewed: 29 July 2023
Veronica
United KingdomProperty was clean
The Camelia hotel was lovely we stayed in the Annex and it was very quite
Stayed in July 2023
Reviewed: 26 July 2023
Jane
United KingdomI liked all of it.
Location and fresh clean facilities
Stayed in May 2023
Reviewed: 20 July 2023
Rahil
United KingdomNothing really. Cant complain about it being warm and opening the windows will obviously bring some noise being on the seafront but thats a small pric eto pay. Fans were available but rather have fresh air
Great location right on the seafront. Parking ample directly behind the hotel. Great breakfast and superb service. Very friendly staff. Rooms small but more than ample and very comfortable
Stayed in July 2023
Reviewed: 19 July 2023
Julie
United KingdomIt was difficult to squeeze the shower gel/shampoo out of the container with 1 hand, so you had to squeeze with both hands then scoop it off of the bath.
I was using a voucher booking The Camelia Hotel for an afternoon tea, when we see the picture of the hotel we decided to book a room for the night, we are so pleased we did. We were upgraded to a seaview room. The room was very clean and had a lovely view, the bed was extremely comfortable. We had evening meal at the onsite restaurant this was very nice and good value for money Breakfast was tasty and a good selction. The staff were very helpful and attentive. We really appreciated the help of the manager when he assisted us with our transport problem.
Stayed in July 2023
Reviewed: 17 July 2023
John
United KingdomCar park a bit of a minefield
Great sea front location in quiet part of Southend. Room was fab, staff superb, along with breakfast & beers.
Stayed in July 2023
Reviewed: 16 July 2023
Simon
United KingdomShower could have been a little stronger
Super location, on site parking, clean well appointed and friendly staff.
Stayed in July 2023
Reviewed: 13 July 2023
Darren
United KingdomGreat place. Lovely people.
Stayed in July 2023
Reviewed: 13 July 2023
Richard
United KingdomFree parking, great room, modern bathroom and good shower. Friendly staff at check in & checkout.
Stayed in July 2023
Reviewed: 13 July 2023
Glyn
New ZealandWe had hot weather during our stay, and we only had a small fan, which meant our room was very hot. A heatpump would help. Also there are stairs to the rooms.
The owner was very friendly & helpful. He even mended my shoes for me. The restaurant was good too.
Stayed in July 2023
Reviewed: 9 July 2023
Donna
United KingdomThere wasn’t anything I didn’t like
Very clean and modern, staff helpful and friendly a good atmosphere in the bar restaurant area, value for money
Stayed in July 2023
Reviewed: 9 July 2023
Susan
United KingdomLocation was great room very clean
Stayed in July 2023
Reviewed: 4 July 2023
Armando
United StatesStaff were super friendly and helpful, much appreciated!!
Stayed in June 2023
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