the Hotel had only been open for a matter of weeks and there where still small signs of development works going on, the staff could not of been more helpful. They where friendly and helpful. We will be very much looking forward to going back.I wish them all the best for the future. regards Graeme Morgan from Mid Wales

Stayed in September 2023

I can’t book again this weekend..

Everything. The location is magical. Staff were fabulous

Stayed in August 2023

Beautiful country house in a glorious setting

Stayed in September 2023

Staff was amazing and couldn’t do enough, nothing was too much trouble and the hotel is stunning

Stayed in September 2023

Nothing but food in the evening would be helpful

It’s just simply stunning 😍

Stayed in September 2023

We had not realised when we booked that there is no kitchen at the hotel, so no cooked breakfast and no resteraunt. There are places within a ten minuet drive to eat, these are all other hotels that perhaps we would have chosen instead.

Beutifull building set in lovely grounds

Stayed in September 2023

Currently no cooked breakfast, only continental as of Sept 2023 whilst the kitchen awaits Grade II listed building sign off. I brought this up at checkout and is waiting imminent resolution, this is out of the hotels control to be fair. Evening dining will also be offered once the kitchen sign off happens. The restaurant is completely ready for use as of today and once the kitchen is signed of as ready kitchen cooking can begin.

Newly reopened after a 12 month long full refurbishment, exceptionally done. The manager Kendreya is very welcoming, informative and enthusiastic about all of the offerings of Caes Rhud. Nothing was too much trouble when taking care of all of my 84yr old mothers needs….. The photos on Booking.com are the true likeness of the hotel rooms which are immaculate, if taking the time to view the hotels own website, the hotel website nearly put us of booking our trip but decided to take a chance. You need to completely disregard the internal photographs of the hotel from their own website “which are very basic and old fashioned”, I discussed this with Kendreya on our checkout, currently there is an issue taking control of the website from the previous owners and are therefore unable to update or delete the old outdated photos from prior to the refurbishment. You can trust that the booking.com photos are the true ones.

Stayed in September 2023

There wasn’t much around at night. If you’re happy to chill in the hotel bar and lounge with a book or games then you’ll love the place

Amazing building, bags of character and history The staff were really friendly and pleasant and couldn’t do enough to make your stay perfect The room was very comfortable, and there were lots of cosy touches which I can imagine making you feel very relaxed in autumn/winter (it was 25 degrees when we were here…!) Continental breakfast was good quality products

Stayed in September 2023

Breakfast was very expensive for basic continental. With not a great selection. However staff allowed me to just get a bowl of cereal as I didn’t want more than that.

The property is in an amazing location with fantastic decor and design throughout giving you a luxurious Manor House feel. Situated in an absolutely beautiful spot surrounded by lush meadows of wild flowers and greatly catered for gardens. The rooms are spacious with large beds, comfy quilts and nice pillows. The bathroom was nice and modern with a fantastic shower head. Black out curtains to keep you asleep. Nespresso machine in every room for a semi decent coffee in the morning (struggled to find decent coffee anywhere on Conwy) The staff where absolutely amazing, catering to every need we had and going above and beyond. They really are a credit to this place and should be appreciated. Always willing to help and couldn’t of asked for more of them so thank you for making it a xtra special. It was my partners birthday and they provided a nice glass of fizz for us upon entering our room.

Stayed in September 2023

I would have given a 10 all around. But I was really disappointed that they do not do a cooked breakfast only a continental. If we’d have realised we would have booked a room without breakfast. But honestly, it’s just a small gripe. I believe they will be offering these at some point, but they’ve only just opened. It didn’t tarnish our love of the place though.

All the staff were welcoming and attentive. The night Porter even got glasses of water for us at 4.30am. We came down to take our dog out to spend a penny and we were parched, how kind! And the groundskeeper with his resident dog was only too happy to chat, and he didn’t seem too bored with all my questions. Lol The Hotel is super dog friendly, they even leave a doggy welcome pack, complete with ball! The bed was so comfy, and we had a gorgeous spacious room. (We didn’t book a basic room so cannot comment on what those are like). There was fabulous views of the countryside all around, simply stunning. We will definitely be back.

Stayed in September 2023

Beautiful hotel on beautiful location. Staff couldn’t be more helpful. We had a fabulous stay, worth every penny. Great for visits to Conwy and Llandudno. Feel like royalty in this luxureous hotel!

Stayed in September 2023

Nothing the bed rooms could do with a bin in them maybe in the bathroom but overall was perfect

Everything was superb, well decorated and maintained super nice staff

Stayed in August 2023

There was no side lamps next to our bed, so that was a bit strange. You need to get up to turn off the lights. No vegetables on the breakfast and the coffee could have been better, but the dining room is marvelous.

Amazing location! I was really upset when I needed to leave this beautiful place. The surroundings here are magnificent. There is also a huge Lebanese cedar in the garden with a swing, so don't miss that.

Stayed in August 2023

Staff - exceptional Location and setting - beautiful Grounds and gardens - exceptional ( Thankyou Colin and Bella ) Reception and communal areas - decor and design exceptional

Stayed in September 2023

Nothing we didn't like. Beautiful location, beautiful building with so much character.

From the minute we walked in through the front door we were greeted by a very welcoming blonde lady (sorry didn't catch her name!) Warming smile and made us comfortable and welcomed, walked us to our room and offered to help with our bags.

Stayed in September 2023

Nothing.

Stunning property. Clean lovely but modern.

Stayed in September 2023

Fabulous hotel - beautifully set up. Staff were so friendly and helpful. They are struggling to find a chef so couldn't provide evening meal or cooked breakfast but the continental breakfast was excellent with plenty to choose from. We'll definitely go back here.

Stayed in August 2023

No where to hang clothes in the bedroom ok for an overnight stay but necessary for a longer stay.

A pleasant surprise great value for money. Beautiful refurbished building lovely style lots of gorgeous plants and ambient candle lights which felt very homely . We enjoyed the swing and outdoor grounds beautifully lit. Comfortable bed and fab fresh continental breakfast with lots of choice. Staff were extremely welcoming.

Stayed in September 2023

Nothing not to like

Location was great the staff brilliant. So friendly. The lovely lady who greeted us in reception even ran us herself into Conway . Really helpful. This is a little piece of heaven and will definitely return.

Stayed in September 2023

Nothing apart from no restaurant yet as it had just opened but I was told it’s imminent

Everything this place is amazing

Stayed in August 2023

Helpful and hospitality staffs. Great location also dog friendly. Huge private garden and very good maintained.

Stayed in August 2023

The setting is beautiful, we loved the garden and the stunning wild flower medow. The building itself is also lovely, full of character. We loved sitting by the fireplace in the evening having a drink, so cosy. The staff were fantastic, so friendly and helpful. We also appreciated some Welsh speaking staff, made us feel even more at home. Diolch yn fawr!

Stayed in August 2023

a few more tables and chair outside would be nice to enjoy the gardens and views with a nice drink

Building and room are beautiful - staff very welcoming and helpful and breakfast was lovely

Stayed in August 2023

N/A

Absolutely stunning property inside and out, beautifully decorated a perfect mix of new and original features, the grounds blew us away with so many lovely walks and places to investigate. Staff were amazing and so friendly, nothing was to much trouble. Dog friendly property and are well catered for a little goody box of essentials and pet bowls.

Stayed in August 2023

Beautiful place. Very friendly and helpful staff. Definitely be staying there again.

Stayed in August 2023