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  5. Reviews of Byron Hotel

Reviews of Byron Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

36-38 Queensborough Terrace, Westminster Borough, London, W2 3SH, United Kingdom

#281 of 1,008 hotels in London

Guests' Choice

Review Score

Based on 1715 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    9.2

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    8.0

  • Free WiFi

    8.5

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Showing 1 - 25

  • Reviewed: May 12, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The room is very small and the bathroom is very uncomfortable

    Location

    Stayed in May 2024

  • Reviewed: May 11, 2024

    8.0
    Great hotel and location for London
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The view from room window was a brick wall! But room very comfortable and still worth the price!

    Great location, very friendly and helpful staff, very clean room.

    Stayed in May 2024

  • Reviewed: May 6, 2024

    8.0
    An amazing location and attentive staff
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms are a bit on the small side, but that's the case for most London hotels, so not a big deal.

    The place is great, so close to Hyde Park, which is important for a runner like me. and the staff is friendly and helpful.

    Stayed in May 2024

  • Reviewed: May 5, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    If you have any limitations at all, ask to not be put on the third floor. They say their elevator is not working; but given how permanent their laminated signage looks, I have to wonder how often they do work. Skip breakfast. Basic English fare self served in an unfriendly atmosphere.

    The location was really good. It was on a quiet street two blocks away from lots of restaurants on either side. Also, of course very close to the park. Easy to access by metro and bus and foot.

    Stayed in May 2024

  • Reviewed: April 29, 2024

    7.0
    Good location
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Room was on the basement level, so we could hear all cars, trucks and cleaning ladies doing stuff early in the morning. Also the room was quite cold and we could not get the heating to work properly. Breakfast selection was small and same every morning.

    The hotel is close to 2 metro stations and three lines which can take you to almost everywhere, so it was very convenient for travelling.

    Stayed in February 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The lift is not working

    Greet location, clean and friendly staff

    Stayed in April 2024

  • Reviewed: April 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 2 nights

    There was almost no room to open a suitcase with two people in a room! The elevator was out of service the entire time we were there, so that colored our feelings a bit, as we'd selected a hotel based on their having an elevator. There was a distinct smell in the stairwells when we arrived and obvious for the first 24 hours or so -- as if perhaps the carpets had just been cleaned and the cleaning fluid smell lingered.

    The decor was lovely -- drapes especially. Breakfast was quite good -- staff at breakfast were very nice.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    7.0
    Great location 5 minutes from a under ground station and by kensington park
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    But room was quiet small as a double room. Although i appreciated the up grade!

    great location for my stay.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Overall it was a really nice stay.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms are relatively on smaller side but for us that isn’t a problem. This time we got the room facing the road so it can be quite loud as the window is not that thick. On our first night, there was a drunk guy talking loudly on the phone a few metres away from the hotel corridor. My husband went to inform the hotel front desk and he went immediately to solve the issue. Also upon check out this time, we were told that one of us had the breakfast on one of the day we stayed but we never had any breakfast at the hotel. In the end the hotel waived it and did not charge us for that

    Location of the hotel is perfect. There’s 2 tube stations near to the hotel which is Queensway and Baywater. There are also lot’s of bus connections around the hotel and literally super convenient. Restaurants, convenience store and bars are all walking distance from hotel. Front desk is always very friendly and check in and check out process is always so quick and smooth.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to not like really.

    The location was central. Staff were welcoming. Breakfast was really good value 😋

    Stayed in March 2024

  • Reviewed: April 22, 2024

    9.0
    We thoroughly enjoyed our stay and would definitely book again!
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bed was a bit too hard as were the pillows

    The staff were very welcoming and location was perfect. We had the windows open all night and it was so quiet!

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    Very good place for city break and more
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Perfect location, close to any important spots to visit, very friendly and helpful staff, very clean rooms, quiet area so you can have good rest. I will choose to stay at for sure.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    7.0
    A nice place for a short stay in London
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There might be chilly and uncomfortable in the basement rooms, better look for the 2nd floor and up

    Good location, nice neighborhood, green walk to the Buckingham and Westminster through the parks (Kensington, Hyde, Green), close to the Central and Circle tubes The breakfast was excellent

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights

    Our television did not work during the three days of our stay.

    The staff were very friendly and helpful. Also, the Full English Breakfast was excellent.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    9.0
    One of my favourites for an overnight. Great location. Clean, modern, comfortable and with friendly staff. Lovely little
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Really nice, clean and well appointed hotel. Friendly staff. Very comfortable.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff & a pleasant stay.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Nice hotel in good area for a short London visit
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nice location and really intimate comfy

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Lovely staying at this hotel I totally recommend it, and will come back for future trips. The cleanliness, welcoming sta
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The only point is that I was on a lower ground so I didn’t have the natural light but i was ok for 2 nights, and I was in my room for sleeping so it was okay.

    The decoration is lovely, the staff is welcoming and the cleanliness very much appreciated !

    Stayed in April 2024

  • Reviewed: April 15, 2024

    9.0
    Good experience
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lift is slow to react. Room 505 was good - but u must warn guests that it has modern architecture - one wall is built diagonally and I bumped my forehead into it 3 timed before I got used to it.... Location is good - but advertising it as 250 metres from station is incorrect. More like 450 metres. It matters

    The place is good. Clean. Modern rooms. Not too small. Location good - two tube stations not very far. Staff friendly.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Good and affordable
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights

    room was a little small, two matresses instead of one for a double bed

    Small but solid breakfast, nice room, nice facilities

    Stayed in March 2024

  • Reviewed: April 9, 2024

    8.0
    Good, convenient quiet location and comfortable - we would stay again.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was ok but not wholly inspiring. Lack of choice for cereal; the full English breakfast looked as though it had been sat for a while, bacon could be a lot crispier.

    Quiet location away from the main road but easy walk to tube stations and restaurants. Friendly staff.

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Good and comfortable stay
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 7 nights

    Elevator was very slow. Coffee at breakfast is not too good

    Room was large and cozy for London. Clean and comfortable room and public area. Tub in bathroom is nice. Bathroom water temperature and pressure was good. Bed was comfortable. Breakfast was ok

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Excellent quality hotel for short stay in London. And very affordable.
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s a bit of a walk away from an underground station (about 10 minutes) but not too much of an issue. The room was a little small if you like space, but we loved it because it felt cozy.

    Loved the newly refurbished and designed hotel and rooms. Bed was very comfortable if you like a firm bed (which we love). Staff were exceptional. Air conditioning was an absolute plus. It was very clean and well looked after too. It was in a lovely and quiet location. And the toiletries were superb quality.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    8.0
    defenitely value for money. we stayed all 4 in a family room and that worked well.
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 2 nights

    we got a basement floor so hallway smelled a bit damp, but inside the room it was no problem.

    clean and functional with friendly staff

    Stayed in April 2024

Showing 1 - 25

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