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  4. Reviews of Inglewood Palm Hotel, Abbey Sands Torquay

Reviews of Inglewood Palm Hotel, Abbey Sands Torquay 3 stars

Belgrave Road, Torquay, TQ2 5HQ, United Kingdom

#44 of 45 hotels in Torquay

Guests' Choice

Review score

Based on 390 hotel reviews

5.0

Score breakdown

  • Cleanliness

    5.7

  • Comfort

    5.9

  • Location

    8.0

  • Facilities

    5.2

  • Staff

    6.2

  • Value for money

    6.5

  • Free WiFi

    5.8

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Showing 1 – 25

  • Reviewed: 7 June 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was lovely and clean, but the nose of door's slamming was a pain

    The hotel is OK if you're just looking for a bed .didn't see the manager at the hotel all the 3 days we stayed. The lady that was seening to us was lovely and was the cleaner .think they need a new manager so we could speak to someone who is now the place.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No facilities open,

    Great location, budget hotel, don't except 5* from a 2 * hotel and price. Owner helpful and friendly, free parking, tired and rub down hotel but plenty of hot water and clean towels and bedding.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    5.0
    Hello. Not recommended
    • Family with young children
    • Standard Quadruple Room
    • Stayed 2 nights
    • Submitted via mobile

    Room very dirty. Old dust everywhere. Toilet very bad and very very dirty. Shower doesn't work properly. We can't take proper shower.

    Good localisation. Very close to beach and Marina.

    Stayed in June 2024

  • Reviewed: 7 May 2024

    4.0
    Not worth it
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff member felt rude and unwelcomed by them there was partying in one of the rooms loud music and arguments the heateri was broken so couldn't turn it off so what was any already hot night was made more uncomfortable and then to find out I overpaid for the room was in and the customer service team found tk be rather unhelpful

    Sadly only one thing that was liked and that was the shower

    Stayed in May 2024

  • Reviewed: 4 January 2024

    5.0
    Ok for a brief stay.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I arrived at the Inglewood and there was no one at reception so I rang the mobile number on the wall and was told to walk down the road to the Sherwood to check in there. Once there, I was shown to my room so went back to get my car! So I was booked at a different hotel! The decor of the room is in very poor condition with marks all over the room. Although the sheets and pillow cases were fresh, I could tel the pillows weren’t. The sink plug was half grotty/rusty metal and half grotty string!!! No excuse for this!

    Very clean and friendly receptionist. Onsite parking.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    5.0
    you get what you pay for! cheap to stay but not so cheerful!
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    shower head would not stay in place due to being loose, both sink taps would not allow water to flow properly

    location , warm, comfy beds !

    Stayed in January 2024

  • Reviewed: 8 November 2023

    5.0
    Cheap and convenient
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Quite dark and needs updating.

    Price, location and parking facility. Staff upon arrival.

    Stayed in November 2023

  • Reviewed: 18 September 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It would of been nice to of had breakfast.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    4.0
    Disappointing
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    16.30 Hotel needs updating badly

    Stayed in September 2023

  • Reviewed: 3 September 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 4 nights
    • Submitted via mobile

    Toilet area need a good clean shower does not work carpet need a good clean

    Area

    Stayed in September 2023

  • Reviewed: 1 September 2023

    5.0
    Needs renovating
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Room/hotel is dated / parts of the room gave run down feeling. It’s like the hotel should be in a ghetto somewhere. My bed was okay but my family member wasn’t too keen on theirs. No lift service during our stay. Kettle wasn’t pleasant inside so didn’t use it. Bedroom, bathtub and sink were very clean but the toilet had excrement on it.

    Free parking, very close to the beach. Cheapest price in the area. Clean sheets and bin bag replaced everyday during our stay. If you’re looking for a cheap place to stay and can compromise on aesthetics/facilities (literally just need a bed to sleep on and bathroom to use), this might be suitable for you. If you’re looking for a place that gives you the holiday vibes then this probably not suitable for you.

    Stayed in August 2023

  • Reviewed: 30 August 2023

    5.0
    Stay was okay but will not visit and or recommend someone
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 3 nights
    • Submitted via mobile

    Property toilet was not clean. Some one left their bra in my room. Daily cleaner just empty’s bin then leave the room.

    Beds were made

    Stayed in August 2023

  • Reviewed: 18 August 2023

    6.0
    By no means a 5* hotel but was perfect for what we needed. I would book again.
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    Very outdated and in need of a refurb

    We are a family of 6 and this hotel was exactly what we needed and at a lower price to any nearby. The rooms are very outdated and in need of serious refurb but it looks like this is already in progress as the other wing to where we stayed looked to have been more updated. We, however, only needed somewhere safe and comfortable to sleep as we were out all day and back late in the evening and this hotel provided exactly that (the beds were super comfortable) . The location is superb with an easy walk down to the beachfront and although we didn't need much of a staff presence, Isabelle on reception was there when we needed her and was super helpful and friendly with it (not to mention she called immediately after we left to let me know I had left my laptop in the room saving me an awful lot of trouble). By no means a 5* hotel but was perfect for what we needed. I would book again.

    Stayed in August 2023

  • Reviewed: 7 August 2023

    6.0
    OK pleased
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing all was satisfied

    Was happy cheap and good location

    Stayed in August 2023

  • Reviewed: 30 July 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was advertised as extra large double. It was a small double. By phone they are rude and abrupt . The bed was uncomfortable. The curtains were old and let lots of light in during the morning. The hotel itself is very old and run down.

    The woman managing the hotel was lovely. She let us in after check in helped us park and used her phone to light the steps for us. Location is good and 5 mins walk to the sea front.

    Stayed in July 2023

  • Reviewed: 2 June 2023

    5.0
    cheap room and great location but sadly needs renovating.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    too much sadly. on arrival kettle was dirty on the outside, rubbish in the draws, leaking toilet, general hygiene of the building very poor. garden not lived for years, dirty pool, again not used for years, the whole site is so run down it needs closing and sorting out. bar closed, communal area is like a dumping ground for furniture.

    location was perfect - Tea and coffee provided

    Stayed in June 2023

  • Reviewed: 28 May 2023

    5.0
    ideal location and we were only in the hotel to wash and sleep so all was good.
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    When we arrived we couldn’t find anyone to check us in, we phoned the numbers and so did another family but we we’re waiting about 15 minutes until someone arrived. The hotel wasn’t the cleanest and the room was tiny for three of us. The shower wasn’t very good either but done what we needed it to do.

    location was great, 10 minute walk from the town. free parking was a great bonus.

    Stayed in May 2023

  • Reviewed: 18 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tv wasn’t working no staff about to help dirt in windows bathroom floor dirty no glasses in there to clean mouth out after cleaning teeth very dated

    Location

    Stayed in May 2023

  • Reviewed: 10 May 2023

    6.0
    cheap basic accommodation
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    a little rundown and chaotic

    close to beach, walking distance to other facilities

    Stayed in May 2023

  • Reviewed: 9 May 2023

    5.0
    Not too bad, Good in a few ways
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    I would agree with another lady who commented. You get what you pay for and it’s really not that bad as a room for a night ( we stayed for 3) It’s outdated and needs some renovations but we didn’t expect much more for £33 a night! Carpet could have done with a clean though

    I found the staff to be friendly and helpful. A brilliant location for Torquay and free parking. Check in was very quick and the guy that checked us in helped carry our luggage up to the room. The other member of staff seemed like a lovely lady and was polite. She seemed very busy. Beds were comfortable and clean, bathroom was clean, clean towels and a great big TV and coffee, tea, hot chocolate provided with a kettle.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Needs a little bit of personal touch

    No frills but good value for a couple of nights

    Stayed in May 2023

  • Reviewed: 30 April 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Carpet wasnt clean, bathroom wasnt clean.

    Room was big nd comfortable

    Stayed in April 2023

  • Reviewed: 19 March 2023

    6.0
    Comfortable for what we needed.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Did not have breakfast.

    Stayed in February 2023

  • Reviewed: 13 March 2023

    5.0
    convenient location, everything in walking distance.
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights

    perfect if you just need a place to sleep, wouldn't recommend for a family.

    Stayed in March 2023

Showing 1 – 25

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