1 Mill St, Kington, HR5 3BQ, United Kingdom
#6 of 17 hotels in Kington
Guests' ChoiceBased on 803 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.9
Staff
9.4
Value for money
8.6
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: June 16, 2024
Debra
United KingdomLack of hot water in the morning due to a trip switch problem but maintenance attended asap. We have stayed a few times before and will return again as these problems are just life sometimes.
Warm atmosphere, friendly staff, pool facility, restaurant food, locality.
Stayed in June 2024
Reviewed: June 14, 2024
David
United KingdomSituated on both the Mortimer Trail and Offas Dyke Path so ideal for walkers. The free use of the leisure club with pool, jacuzzi, sauna and steam room is a great bonus. Our room was clean and the beds very comfy. Plenty of hot water. Ate in the bar and huge portions of well cooked food. A good choice in Kington
Stayed in June 2024
Reviewed: June 9, 2024
Avril
United KingdomWe booked single rooms but the en suite could have been a little larger.
The staff were very friendly and helpful
Stayed in June 2024
Reviewed: June 3, 2024
Nga
United KingdomBreakfast was brilliant. Good location to Hay on Wye
Stayed in May 2024
Reviewed: June 3, 2024
Stephen
United KingdomNothing
Clean and well laid out, our bedroom was large and the bathroom was excellent, food was very good and the staff very helpful
Stayed in May 2024
Reviewed: June 1, 2024
L
United KingdomThe hotel could do with a bit of TLC, perhaps new carpets. But it didn’t hamper our stay in any way and we’d return. Also slightly costly at £150 per night - but Hay Festival was on, so perhaps premium prices.
A traditional hotel, lovely breakfast and the pool was an excellent addition. Very kind and attentive staff.
Stayed in May 2024
Reviewed: May 31, 2024
Emily
United KingdomThe bed wasn’t a full double and the mattress felt quite old. Breakfast was ok for the money.
Lovely facilities, really lovely and helpful staff, can tell they’re a group of very hard workers.
Stayed in May 2024
Reviewed: May 30, 2024
David
United KingdomRoom was comfortable. Bathroom accessories were not refreshed. Towels replaced even though they were left hanging up
Very friendly staff
Stayed in May 2024
Reviewed: May 21, 2024
Liam
United KingdomWas very loud at times because of the bar downstairs
Pool and spa was a real bonus! Highlight of the stay. Staff were great too (shoutout Will and Leslie!)
Stayed in May 2024
Reviewed: May 16, 2024
Tim
United KingdomRoom and general decor a little 'tired'. But clean and comfortable.
Excellent pool, spa facilities. Very nice staff. Central location.
Stayed in May 2024
Reviewed: May 8, 2024
Jorocket
United KingdomThe bathroom in my room was a little on the small side, but that wasn't a problem really as the room was a single, so it was fine for one person.
From the moment I arrived, the staff were friendly and helpful. My stay was a stopover during a solo walking holiday and the duty manager was thoughtful, making recommendations relevant to my stay (offering to carry my rucksack, we used the lift to reach the room and he showed my the fantastic swimming pool and leisure facilities). I ordered dinner to my room which was delicious, well-presented and great value. I would definitely stay again.
Stayed in May 2024
Reviewed: May 6, 2024
Rohan
United KingdomDecor is a bit dated and could do with renewal
Very impressed with the staff - very helpful and friendly. No request was too much. Facilities clean and well maintained
Stayed in May 2024
Reviewed: May 3, 2024
Michael
United KingdomThe radiator in the bedroom gave no heat at all and the television was temperamental. Both issues were reported to the reception staff.
The spa, pool and gym were excellent after a day of hilly, wet and windy cycling. The staff were friendly and gave good service, and the meals were tasty. Car parking was plentiful with easy access into the hotel.
Stayed in May 2024
Reviewed: April 16, 2024
Anne
United KingdomThere was a spring on my mattress that was very uncomfortable
Good food, promptly served. Lovely swimming pool
Stayed in April 2024
Reviewed: April 13, 2024
Zoe
United KingdomBathroom smelt bad
Staff Food Pool Drying room
Stayed in April 2024
Reviewed: April 7, 2024
Andrew
United KingdomTV in room needs to be updated
Big room with comfy bed. On site parking. Food, staff and facilities all excellent.
Stayed in April 2024
Reviewed: April 3, 2024
Paul
United KingdomVery friendly staff. Spa facilities. Good quality food.
Stayed in April 2024
Reviewed: April 3, 2024
Darren
United KingdomNot much ,everything was good.
Loved the relaxing time at the pool and gym facilities. The room was nice and comfortable. The staff are lovely and helpful. Nice place.
Stayed in April 2024
Reviewed: March 24, 2024
Rachel
United KingdomIt does need a revocation in next 5 years. Can except through a difficult few years that the hotel how it is, but does not put off visiting.
The spa facilities were free to use as guest. Room 10 was quiet, clean and peaceful. Comfortable bed. Welcoming staff. Friendly town. Parking on-site free. Well worth the money.
Stayed in March 2024
Reviewed: March 23, 2024
Lea
United KingdomThe sauna was not warm enough, on the second time a local went to get them to turn it up. Some of the gym equipment didn't work properly
Gym,pool and spa
Stayed in February 2024
Reviewed: March 17, 2024
Claire
United KingdomNothing as it was a perfect overnight stay
Breakfast was fantastic
Stayed in March 2024
Reviewed: March 16, 2024
Darren
United KingdomIt was all brilliant
Very friendly staff
Stayed in March 2024
Reviewed: March 3, 2024
Kate
United KingdomNothing
Comfortable, clean hotel with lovely staff. Facilities were excellent as well.
Stayed in March 2024
Reviewed: February 29, 2024
Sean
United KingdomDated and a bit tatty
Lovely staff great food comfy beds
Stayed in February 2024
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