The food

Very peaceful

Stayed in June 2024

Nothing

The welcome glass of Prosecco on arrival

Stayed in June 2024

Not all the accommodation is accessed from inside the hotel.

The location, friendly staff with a concierge to show you around, fantastic pool/spa and excellent food, especially the Mizumi restaurant.

Stayed in June 2024

One night stay wasn't long enough to make full use of all the facilities. Perfect for 2+ night stay. Bed was comfy enough, admittedly slept well but would have expected a higher quality mattress for the price

Fantastic views, quiet and private. Clean room. Staff helpful and professional. High quality from top to bottom. Great selection at breakfast. Unfortunately decided to venture out for food so didn't stay for evening meal but will be doing next time. Small double room was big enough for 2

Stayed in June 2024

Spa room was incredible

Stayed in June 2024

The spa was so beautiful. The staff were delightful and everything was of such a high standard. The staff, location and hotel itself exceeded our expectations. Would definitely come again.

Stayed in May 2024

Being charged for parking and breakfast on top of spending a lot of money on the room rate.

Exceptional staff, facilities were amazing and everything we hoped for, can’t wait to come again.

Stayed in May 2024

Didn't like having to come home

What a fabulous stay at this hotel from checkin to checkout beautiful stunning hotel warm welcome from staff prosecco on arrival with a tour around property by lovely staff .. room was decorated with rose petals for our 35th wedding anniversary which was a lovely touch . Spa was lovely and staff were very professional and polite nothing too much trouble.. we booked in the restaurant on site mizimu it was Asian cuisine and was fabulous staff very attentive all In all a fabulous hotel and fabulous stay first time at this hotel and I can say won't be the last .can't wait to return. .

Stayed in May 2024

Stunning! Can’t wait to return to this beautiful hotel

Stayed in May 2024

Bit expensive for £1470 for 3 nights but was worth it we enjoyed ourselves

The hot tub

Stayed in May 2024

Nothing :)

Breakfast was lovely, location was amazing, staff were very helpful.

Stayed in May 2024

Lovely beautiful clean room, amazing facilities, beautiful location. Noel at the hotel was so informative and a lovely friendly man.

Stayed in May 2024

hot tub

Stayed in May 2024

Nothing at all everything was very good

The location was ideal. Patrick consearge was very knowledgeable with regards to facilities and local area.

Stayed in May 2024

Nothing

We came for my partners 50 birthday and had a great time.the pool was amazing.

Stayed in May 2024

There was nothing

Absolutely beautiful and comfortable hotel and very friendly staff and helpful

Stayed in May 2024

Only 1 tiny minute detail - the car park isn’t massive! So although check in is around about 4pm, you can access the spa/bar etc so I advise getting there earlier to guarantee a parking space and then check in later on!

Absolutely stunning building, The room was spacious and very smart. Really nice decor and good sized bed! The hotel staff were amazing, Martin and Mark - both very friendly and assisted with anything we wanted! Including a free drop off in the Hotel Bentley! The spa was so nice, very high quality and the bar area was snazzy, almost like a movie. Will definitely be returning and look forward to our next stay!

Stayed in May 2024

Although we were very happy with the breakfast, other hotels in the area do provide table service with a more personalised experience. The breakfast provided, although great, didn’t feel the same standard as the rest of the hotel.

The staff were great and we didn’t have to wait long at all for service. The spa was very good quality and it was a bonus that it had a bar connected, however, could have been improved by a roofed connection to the main hotel. The location of the hotel is great within a short walk of the lake and the village.

Stayed in May 2024

-

Room upgrade Lovely hot tubs in room Good food in the pub that’s part of the spa

Stayed in April 2024

Restaurant wasn’t great, it had changed since our last visit and not a good change

Perfect park and relax hotel

Stayed in May 2024

Everything was perfect the room and great view Hot tub on balcony and sitting area with TV Spa was very clean and good facilities Breakfast was excellent with a brilliant choice of foods Great staff very friendly and professional Highly recommended 😀

Stayed in May 2024

Absolutely a 10. Everything was incredible, the spa, the bar & grill serving on that terrace, THE STAFF! The comped upgrade to a hot tub room was the Cherry on top. Couldn’t recommend more!

Stayed in May 2024

From the moment we arrived we were blown away! Not only is the hotel a stunning building and in a stunning lakeside location, the staff are super friendly. We were given a glass of Prosecco on arrival and personally shown to our room. We felt like nothing was too much trouble. We enjoyed a cocktail that evening after making use of the pool, steam room and sauna and it was delicious! With views over the lake it was a perfect weekend getaway.

Stayed in May 2024

Nothing I did not like

Friendly staff Great location Good food Gorgeous spa

Stayed in May 2024