The outside of the property is a little tired.

The location is stunning. The facilities are superb.

Stayed in June 2024

Building is a little tired needs a lick of paint.

The service was excellent staff so helpful and friendly. The food was delicious and room more than comfortable A unique experience like going back in time.

Stayed in June 2024

Nothing

The whole place is fabulous.

Stayed in June 2024

Great to experience a slice of history

Stayed in April 2024

The weather!

Breakfast and hotel very good.

Stayed in June 2024

Restaurant staff not good enough in relation to price. No WiFi in our room.

The perfect place to celebrate our wedding anniversary. Wonderful location, incredible atmosphere, lovely features, a grand stay.

Stayed in June 2024

Looked pretty tired particularly outside and needs the refurb that’s planned, obviously in keeping with it’s listed status. Lacks the modern day comforts one expects from a hotel in this price bracket but the food was exceptional and the staff very attentive.

Period features and fantastic location

Stayed in June 2024

Unfortunately the bed was very short, so being over 6 foot I had to crouch in it. So a very poor nights sleep I’m afraid, even if it was in an original 20’s bed!

We loved the location and the whole art deco vibe. The staff were all lovely. The band on Monday night, particularly the singer were brilliant.

Stayed in June 2024

Exposed to the elements as it is, the hotel’s exterior needs some upkeep, and the water pressure in rooms can be variable.

Amazing location and sea tractor access experience. Loved our sea view room. Staff were consistently friendly and efficient from Richard, who met and drove us across the causeway to manager Vlad. The overall experience was fulfilled as advertised.

Stayed in May 2024

Friendly attentive atmosphere. Food is amazing. Lovely detail touches like turning down the bed before bedtime. The rooms are superbly fitted out. It's like stepping back in time.

Stayed in May 2024

Pricey!!!......food good but not fantastic drinks expensive....on Top of the B&B rate my bill for 4 people was £800. So for 1 night was 2k. But it was a unique place to stay.

Fabulous and unique location.

Stayed in May 2024

Breakfast was excellent. Everything one could want and lots of it. Service, as with everything else in the hotel was superb. The newspaper was also appreciated. No improvements needed. !

Stayed in May 2024

Needs tlc in places, the property is tired

Idyllic location evoking the art deco period

Stayed in May 2024

Nothing

The island position and the architectural style

Stayed in May 2024

The hotel is very shabby in places, and looks in dire need of TLC. The dinner portions were very meagre, even though you expect small plates in a fine dining experience. It seems the hotel was understaffed, although the service at meals was still good. Having paid so much for a room, and the reception we received from Simon, I was expecting something a little more of a personalised experience. The milestone birthday warranted a couple of chocolates on a small plate with a "happy birthday"...

The ambience was terrific. Fellow guests also enjoying this "one-off" experience. Dinner in the ballroom was great quality, as was breakfast.

Stayed in April 2024

In no way affected the stay, but disappointed that the 'Mermaid Pool' was not available - not sure if this is seasonal or based on inclement weather during period of stay. Maybe being advised of this when checking in would be helpful.

Exceptional service. Excellent communication before arrival and very many special touches. Staff are all friendly, courteous and extremely helpful.

Stayed in April 2024

House itself and grounds need some TLC. Investment is needed to ensure the shine isn't lost from this jewel of a hotel.

Step back in time to this 1930s art deco hotel, set on its own island just off the coast. Stayed in a superb suite, very spacious with king size bed, cloakroom,spacious lounge with Nespresso machine and an endless supply of coffee. Nice extra touches included chocolates delivered each day and some fudge. Food in the Pilchard Inn was excellent, as was the dinner in the ballroom in the Saturday evening, with music from a three piece band. Would recommend.

Stayed in April 2024

Nothing, this was a wonderful experience throughout.

This is a totally unique hotel unlike any other in which we have stayed. The wonderful 20's period decor and furniture transports one back to a time where fun and opulence reigned. This was an outstanding experience.

Stayed in April 2024

Nothing . This was our second trip and it was as good as the first time . Unfortunately the mermaid swimming area was closed due to the weather and sea temperatures

Definitely a unique location . Fantastic staff at all levels . Excellent food and an entertaining dinner dance with a superb vocalist and band with plenty of dancing

Stayed in April 2024

Booked into the ballroom for dinner but the music wasn’t starting until an hour later.

Decor, attitude of staff is just right

Stayed in April 2024

The price 🤣

The staff were exceptional- I'm sorry I don't know all names- the ones I do know are Nick, Simon, Charlotte,Tony, all the waiters and waitresses, barstaff (including Pilchard Inn)Cleaning staff and reception staff especially the lady who dealt with our bow tie emergency so quickly and helpfully, lovely French gentleman who seated us for dinner in the grand ballroom and served us on other occasions too. Every single staff member deserves praise, appreciation and recognition- nothing was too much trouble.

Stayed in April 2024

Everything

Stayed in March 2024

Don’t think there was anything to moan about

The property has real character and although a little tired it’s all part of the charm. My wife is a fan of Art Deco and this was on her bucket list and she was not disappointed

Stayed in April 2024

Building feels a little run down.

Beautiful location and excellent staff.

Stayed in April 2024