It's a minor thing really but we arrived quite late after a long day of riding and were exhausted. Checking in involved a lot of information, it would have been nice to be able to drop bags in the room and have a short time to gather our thoughts and then doing the rest!

The hotel is perfect for motorcyclists, has secure area to house bikes and even loads of cleaning equipment should you wish to clean your bike during your stay. The food is incrediblele, not the kind of food you'd find normally elsewhere. Really liked the comfy lounge and bar area for resting with a drink and the staff can not do enough to help and offer advice on the local area if needed.

Stayed in June 2024

Everything was Spot on

Stayed in June 2024

Nothing

Can’t fault it. Excellent all round with superb staff. I will be returning.

Stayed in June 2024

There was nothing not to like.

The owners of this property put other establishments in Scotland to shame. From the minute we arrived the staff could not have been more attentive if they tried. Every matter was attended to immediately. The room was immaculately clean, the beds comfortable and the bathrooms equipped to a high standard. The public areas are warm and inviting and there is always a member of staff available to attend to any needs. Dinner, especially the “bobotie” was sublime, as was the full Scottish breakfast the following morning. On leaving the following morning the staff again were available in force, assisting guests as required and giving advice on routes and the best roads to take. This hotel is operated especially to accommodate motorcyclists and at this they excel but don’t let this put you off if you are a mere traveller, you will not be disappointed especially considering the poor standard of accommodation we endured across Scotland on our recent road trip. Again thank you to all the staff of The Buccleuch Arms, we will be back.

Stayed in June 2024

Stairs

Stayed in May 2024

Absolutely nothing I didn't like.

Outstanding place to stay if you're on a motorbike, safe parking and other added extras. Excellent place excellent owner you caters for all your needs. Food was very good 😊

Stayed in May 2024

We didn't like coming away

Breakfast was excellent as was the evening meal, all the staff had time to talk with us, lot's of conversations in the bar, we found it relaxing.

Stayed in June 2024

Having the oldest motorcycle in the parking lot😂

Perfect hotel for bikers, great staff, comfy beds, first class.

Stayed in May 2024

Breakfast was great. Rooms were very clean. Perfect for an overnight stay on our way south.

Stayed in May 2024

Super friendly and helpful. Very accommodating when we arrived late. Great breakfast!

Stayed in May 2024

Nothing, everything was great!

The owner is very passionate about the hotel and it really shows. Such an amazing place.

Stayed in May 2024

This is a fantastic place to stay in Moffat. Very clean, comfortable room and incredibly friendly and helpful staff. They stored our bicycles in a locked shed, and there was a place to hose them down if they were muddy. I strongly recommend having dinner with them. All the food we had was freshly prepared and delicious. Leave room for a pudding as they are great too. We will definitely return. .

Stayed in May 2024

I really cannot think of anything. The hotel, bar, restaurant and staff all exceeded my expectations. A few of my friends had stayed before and their ravings about the place were more than met.

Bike access and security is wonderful. Dave, the owner, is fantastic as are all his staff (well, at least those we met)! The food is way, way, way above what you'd normally expect. Highly recommended - particularly if you are a biker.

Stayed in May 2024

There is a lot of choice in the area, I've stayed in a few places close by, what sets this hotel apart is the staff. It was like meeting long lost friends.

Stayed in April 2024

As above - Everything

We arrived on bicycles in the pouring rain. We’d been cycling around the UK and Ireland for 6 days for charity. We were tired, hungry and soaked through. The welcome we received was quite frankly astonishingly warm, welcoming, professional. Best in class. Every single aspect of our stay was catered for. - You’re soaking wet? Yes - Well we having a superb drying room. You have wet bike? Yes - We have dry, secure storage. You’re hungry? Yes - Well we have superb food, which we can prepare right now, despite that it’s late. Do you need to charge up all your bike lights and navigation? Yes - Well we have multiple integrated USB charging points at your beside for just such a requirement. Do you need a proper hot shower? Yes - Well have outstanding rooms with superbly equipped bathrooms and power showers. We also have amazing sandalwood shower gel which is amazing after a long day in the saddle. Do you need a proper breakfast? Yes - Well we have an amazing range of breakfast choices to suit every palate and highly trained staff to serve you exactly what you order. I CANNOT RECOMMEND THIS HOTEL HIGHLY ENOUGH. A straight 10/10

Stayed in May 2024

Nothing

Very friendly and welcoming staff. Clean public areas and room. Comfortable beds and lovely shower. Excellent food. Conveniently situated just off the motorway. Shhhh - don’t tell everybody 😂

Stayed in May 2024

Excellent professional service, and a warm welcome from Dave and the team. Great accommodation for both humans, motorcycles and dogs. Brilliant original tasty food and a cosy bar.

Stayed in May 2024

All good

The evening meal was very good as was the breakfast, staff can not do enough for the guests

Stayed in May 2024

Nothing

Everything

Stayed in April 2024

We found no faults worth noting, thoroughly enjoyed an excellent stay.

The warm and friendly welcome, excellent local orientation and attention to detail were outstanding. The friendly owners cannot do enough for you and they diligently run a first-rate hotel with a clear emphasis on customer satisfaction.

Stayed in April 2024

Super comfy rooms and fabulous food. The hosts are bikers themselves and it shows. If you arrive by bike, you have everything to hand; tools, oils, lubes, air, water, wash, wipes and secure storage. You also get access to your hosts' knowledge of the surrounding area (more than 20 years). The Buccleuch is a fabulous building and sits within the heart of Moffat.

Stayed in May 2024

Staff and facilities

Stayed in May 2024

Lovely staff, fabulous meals and breakfast

Stayed in May 2024

All Good

Secure motorcycle parking, good food, good bar, comfortable rooms

Stayed in May 2024