Need smartening up

Historic grandeur.

Stayed in June 2024

Beautiful building but in need of refurbishment. Hallways smelt of strong musty smell, carpets were dirty and stained. Wallpaper peeling off and walls around window frames were crumbling. Breakfast was poor quality - tinned plum tomatoes, tinned mushrooms, rubbery scrambled egg. This hotel could be beautiful if restored properly. A good quality breakfast with modern choices like granola or cooked to order options would also enhance the appeal of this hotel.

Excellent location for a stay in Liverpool

Stayed in June 2024

Rooms too hot Marks in sink/bathroom needs attention Shower curtain upto bathroom window

Location

Stayed in June 2024

Cleanliness

Location

Stayed in June 2024

The roof in the bathroom was falling down, the toilet seat had been painted so chipping of paint was on the floor. The bathroom floor was sticky so didn’t want to walk in bear feet. We the bath had hairs in it and limes are around the shower head/pipe thing. The lift area smelt really bad on the 4th floor where we was.

I liked the room! It was very spacious and the bed was comfy, I’m glad there was a blanket to be extra comfy

Stayed in June 2024

The rooms are massively outdated. Plug sockets don’t work. Mattresses really in comfy. General cleanliness isn’t great. It appears that most of the upkeep is done at the reception area as opposed to the rooms themselves.

The location

Stayed in June 2024

Wasn’t clean

Central

Stayed in June 2024

Hotel is very tired and lacking investment. Rooms very 1970’s which is not complimentary. Stayed 2 nights and our room was not cleaned after the 1st night. Tiny towels and minimal toiletries. Had to ask for more shower gel ! Strange smells in lift. Suggest problem with drains and damp. Also strange mould in corridor ceilings. Perhaps remnants of ectoplasm?????

Breakfast was ok, nothing special. Restaurant area very tired and almost canteen like.

Stayed in June 2024

The thudding bass noise coming from music downstairs. Next time would ask for different room but was 1st visit.

Friendly reception staff member Jahdar, location, historic features, lovely large twin bedroom, good shower. Clean and comfy.

Stayed in June 2024

The property was very outdated, however, this isn’t a reason to knock it really… it was clean enough!!

The bed was comfortable. Amazing value for money…

Stayed in June 2024

Only small thing was that we noticed an issue with our toilet but was too late at night to do anything and the windows were quite difficult to close but this was due to the nature of the age of the hotel.

It was easy to find and lots of parking, we went to a concert at Anfield so didn’t see much of the hotel! Our room was clean although a little dated but it was what we needed and perfect for one night. The staff were helpful and was easy to get back in after the concert.

Stayed in June 2024

We had arranged early checkin 3 weeks prior to our arrival, with a paid deposit to guarantee. When we arrived the room was not ready. We were still charged the early check in fee. There is no wifi in the rooms, and the purchased wifi did not work / connect within our room. Staff were +rude upon checkin and entry to hotel. Rooms are very old and dated. Very warm.

Stayed in June 2024

Heating did not work in the room,

Breakfast was okay, bed was comfortable, hotel was very quiet

Stayed in June 2024

The carpets

The character

Stayed in May 2024

Mattress on bed was was terrible worst night sleep. The springs in the mattress made a noise every time I moved Room decor a bit miss mash. Could do with an upgrade. Glad it was for one night.

The Breakfast

Stayed in June 2024

Smell on corridors upstairs

Location

Stayed in June 2024

The hotel is old and beautiful but could do with some money being spent on it. Could be a really really nice place to stay but needs a serious investment. Perfect for the stag weekend we were on but I wouldn't stay there with my girlfriend. View from the room was rubbish all over a roof.

Absolute perfect location for a few of us on a stag. Staff were spot on. Close to all the bars and clubs etc. Definitely would stay again.

Stayed in June 2024

Hotel entrance fabulous but the room was terrible the bath was filfy sorry would not stay thier again the drinks were very expensive

Good location

Stayed in April 2024

Bathroom 157 :/

The room was comfortable

Stayed in May 2024

The breakfast was good but cold/luke Warm, had to put the kettle on the floor which was a bit weird

Location was great, went by train so just a 2 minute walk, room was spacious and clean, hairdryer, iron and ironing board in the room, would stay again

Stayed in June 2024

Room service wasn't seen

Affordable and close

Stayed in June 2024

Is ok no comment

I’m so disappointed wifi is not free 7 pounds for 24 hours ,this is the only hotel with free WiFi

Stayed in June 2024

Reception staff very rude

Location great didn't book breakfast

Stayed in May 2024

Property a bit outdated

Right in city centre close to everything

Stayed in June 2024