Bond Street, Bristol, BS1 3LE, United Kingdom
#31 of 55 hotels in Bristol
Guests' ChoiceBased on 1179 hotel reviews
8.0Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.2
Staff
8.9
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 16 October 2023
Margaret
United KingdomThe sofa bed was not so comfortable
The breakfast was tasty and the staff was polite with an excellent customer service
Stayed in October 2023
Reviewed: 7 October 2023
Andrew
United KingdomVery friendly accommodating service
Stayed in October 2023
Reviewed: 29 September 2023
Edward
MalawiCentral and secure
Stayed in July 2023
Reviewed: 27 September 2023
Fazal
IndiaCan't think of anything that I didn't like. Everything, to me , was perfect.
The hospitality! It was a different level of hospitality. Very personalised and pro active. Very warm and helpful staff !!
Stayed in September 2023
Reviewed: 26 September 2023
Gareth
United KingdomBoth breakfast and dinner were very nice. The room and bed were very comfy
Stayed in September 2023
Reviewed: 21 September 2023
Teck
MalaysiaHotel is located strategically in city centre and walking distance to most known areas. I like to comment the Customer Service Manager, Mr Arnab. & also Ms Sangeetha who works at the cafe/restaurant. They were friendly, attentive & helpful. Thank you to them for making our stay enjoyable. Keep up the good work.
Stayed in September 2023
Reviewed: 19 September 2023
Robck
Switzerland2nd floor reception could have been better
Great location
Stayed in September 2023
Reviewed: 19 September 2023
Anne
United KingdomNice sized room, comfortable bed and well presented. Good breakfast. Friendly staff.
Stayed in September 2023
Reviewed: 17 September 2023
Michelle
United KingdomSlightly quirky plumbing
Location was perfect
Stayed in September 2023
Reviewed: 12 September 2023
Chhaya
GibraltarIt was extremely hot and the air conditioning was not working.
Clean and comfortable Friendly staff.
Stayed in September 2023
Reviewed: 10 September 2023
Barbara
United KingdomIt wasn’t the property although on the Saturday night our meal was spoilt because the area was so hot! The AC did not appear to be working although the bedrooms were fine. The lower Receptionist Steve was rude unhelpful with no attempt to resolve the situation of us having two cats and not realising No Pets Allowed. The manage a young lady was polite helpful and said she would not send us out on the streets. We agreed that the room would be inspected for damage etc The room was perfect when we left as our cats have been taught how to behave! They don’t scratch the furniture use their litter tray and don’t make any noise. We were so grateful to her. Steve apparently has bern there twelve years! Don’t know how with his lack of people skills and attitude!! He constantly spoke over me and had the smirk on his face. He was a bully!
Very clean and light. Modern and had several very nice seating areas. Parking is tight on site in the middle of the city with disabled parking and a lift to reception. Loved having a fridge in the room.
Stayed in September 2023
Reviewed: 10 September 2023
Daniel
United KingdomThe sofa bed is very uncomfortable
The air con in the hotel room was broken,the lady on reception was very apologetic & gave us a discount on the room & parking for free which we were happy with
Stayed in September 2023
Reviewed: 10 September 2023
Mebl2024
United KingdomDinner
Location
Stayed in September 2023
Reviewed: 6 September 2023
Lee
United Kingdomwould be beneficial to have disposable paper cups for drinking water in the gym.
breakfast was superb, relaxed environment, parking was very close to hotel. loved the balcony
Stayed in September 2023
Reviewed: 1 September 2023
Katarzyna
Polandgreat breakfast with a very large selection of dishes, location - less favorable for people traveling by train - about 20 minutes walk to the train station
Stayed in August 2023
Reviewed: 28 August 2023
Sharon
United KingdomSuffering from vertigo whilst travelling in the glass lifts as the internal ones were out of action.
The cleanliness of the hotel, room and dining area. The breakfast was plentiful and delicious.
Stayed in August 2023
Reviewed: 26 August 2023
Suzanne
NetherlandsThe extra bed was very uncomfortable and disappointing, like a cheap camping bed. While the room was big enough to put an extra bed.
Very friendly staff and good breakfast.
Stayed in August 2023
Reviewed: 21 August 2023
Katie
United KingdomThere were many cigarette ends on the balcony despite it begin non smoking.
was very big room and Lovley staff. The rooms were very tidy and clean. The view from the balcony was amazing.
Stayed in August 2023
Reviewed: 17 August 2023
Hardiman
United KingdomLack of free parking
Convenient location
Stayed in July 2023
Reviewed: 16 August 2023
Helen
United KingdomOnly the scenic lifts were working.
Staff were friendly, helpful, room was clean and the balcony a welcome addition to our stay.
Stayed in August 2023
Reviewed: 15 August 2023
Malik
United Kingdomprice could have been cheaper
breakfast was good
Stayed in August 2023
Reviewed: 13 August 2023
Nicola
ItalySofa bed mattress not suitable to sleep even for young children
Good breakfast Great bathroom in the suite
Stayed in August 2023
Reviewed: 12 August 2023
James
United KingdomThe only problem was the ncp next to hotel which wasn’t really the hotels fault but was a nuisance getting out.
Perfect rooms for families spacious and clean. Staff were very helpful free bands for the kids for ice cream. It was really hot during our stay and the air con wasn’t very cooling asked the lady on the reception if there was any fans and straight away she went and brought 2 fans up to the room so we were comfortable thank you we didn’t get your name
Stayed in August 2023
Reviewed: 10 August 2023
Carrie
AustraliaHaving to go under the subway to get to it where there are lots of rowdy homeless people or if you take the road way it’s much longer and over big roads.
Friendly welcoming staff Nice big clean room View of Bristol centre Cheaper than most in city
Stayed in August 2023
Reviewed: 8 August 2023
Mupoperi
United Kingdomnothing
Check in was smooth and i was happy i did not have to pay secuirty deposit of £50 which i was made to pay the last time i was there.
Stayed in August 2023
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