The room wasn't very clean, the curtain was held up by nails and not a curtain rail, one of the rooms we had was boiling hot and had to use the bin to keep the window open,that room was very dingy and not great lighting, shower took ages for the water to drain away down the plug so was standing in ankle high water, the hotel itself was very dark and dingy, the campbed in our room only half a very thin like mattress topper on it so not even a proper mattress. Net curtains were filthy and the lampshades had a inch thick layer of dust, 2 of our party has been bitten by something from that room, no hairdryer, mattress and pillows were badly stained.

The location was perfect,very short walk from the seafront.

Stayed in June 2024

Difficult getting into the key lockbox on the hotel room door.

Nice size room

Stayed in May 2024

-Missleading B&B. Says Brighton B&B and Hot Tub! The hot tubs were not working and thats the selling point and the main reason we booked it. Then we are told they are broken but when they are working its £20 per person. I dont think that you should be expected to pay that amount on top of your stay. You should include the spa into the cost. Then i was constantly texted around 5 Times being asked if i wanted to pay extra for checking in early or out later. Signs everywhere in the room asking you to pay extra £10 for every extra hour you stay. This was a very incomfortablr place for us. Reqding tjat everywhere. Very pushy trying to make a few bucks extra put of your guests at every turn. Invorrect wifit signs on the rooms. Anout 20 different wifi codes for each room. Very unesesary. Only one cup for teas and coffees. The front doors did not lock. We felt very insafe in the building whilst it would not lock. Felt lack of any human interaction and a company that sheerly only buisness for financial gain. Not for customer csre or satisfaction had to also pay £3 just to be texted the codes into the property. Overal very missleading and a company only interestef in profits and not customers experience.

Comfortable and clean beds. Nice shower gels. Good shower

Stayed in June 2024

Everything

Nothing

Stayed in May 2024

Room Wasnt ready and waited long for the other room. Tv wont work as it should be plus no hot tub? Its the reason why I booked it

Place

Stayed in May 2024

The door was unsafe and room was very small and not very clea

Location

Stayed in May 2024

Dirty No working tv Dark grubby corridors Shower tiny

Nothing

Stayed in May 2024

Inconsistent hot water.

Close to the beach

Stayed in May 2024

Property looked tired

Location

Stayed in May 2024

The shower was piping hot with no cold water available from the shower. It was pretty basic for what I paid.

The location is ideal for beach and night life.

Stayed in May 2024

Dirty rooms and bathroom

Beds were comfortable

Stayed in May 2024

House opposite made me feel uncomfortable. It was clean . The shower didn’t work properly

The bed was comfy

Stayed in April 2024

Not clean, no soap, a kettle but no mug or tea, just some lonely instant coffee

Nothing

Stayed in April 2024

Was given the wrong room opened the door to find someone else in there! Took long line of messages to check in! Can’t believe they need a £100 deposit on room any other hotel take card number in case any problems! No toilet rolls any of the rooms

Good location

Stayed in April 2024

The place was filthy .. bring your own hoover and duster !! ..thank god the bed was reasonably comfortable ..also only 1 night stay so lucky escape .

Location ok .. did not like anything !

Stayed in March 2024

Dark and dingy. The spa and hot tubs out of action. Fair bit of damage in the room and had a security deposit 2/3 times more than I paid for the room. List long as your arm about fines if things are missing or damaged. Three flights up. Tv didn’t work.

Nothing

Stayed in November 2023

Broken window

Stayed in November 2023

Bed sheets was already stained but I have been charged £12 for. Plus it fails to say ontop of what you lay they also want a £100 deposit.

The free access

Stayed in November 2023

Staff were very unhelpful and it took ages for anything to be sorted. Wasn’t given a code and they took £100 out of my bank

Stayed in October 2023

I can hear babies crying and no lifts. We were there during summer and no fan available in our room.

Stayed in August 2023

The remote control for the television did not work. One of the hotel workers replaced the batteries in it and the TV came on, but after he left I discovered there was no aerial connected and I was not able to get any channels. The other disappointment was there being no wi-fi. I was told that the internet was "down" due to people working on the road outside, but reading other reviews it would seem that it's down all the time! I'm not able to access the internet on my phone so I was counting on being able to use it at the hotel. Although what I paid was relatively cheap for the area, I do think the management should make sure they provide what was promised in their hotel listing. I won't be returning!

The room was small but had most things I needed. The bed was comfortable and I had a good nights sleep. It was quite hot at night, but there was a fan in the room.

Stayed in October 2023

Believe the other reviews here: Scruffy, dirty, small (really small), stuffy. Communication is ridiculous, 15 e-mails in 2 days generally saying the same thing from them, just have a mass of information making navigating awful to find information you need. Any question you ask gets you a reply with the full FAQ each time so you have to dig through and scroll through so much unnecessary information. The online check in system didn't work the first few try's and even after completed it I didn't receive any information for access. Had to message as they didn't answer the phone. WIFI didn't work and no reply regarding any alternative access for other routers for the building. Windows filthy and grimey. Bed is very small but i didnt mind it as much the small room wasnt the worst, and kind of expected for a "budget" hotel in Brighton. For the price there should be a certain level of comfort and service provided which this hotel lacked greatly. Only really recommend if you plan to sleep and leave.

location Not too much street noise either here but still easy access to prime spots. Although you will hear a lot of corridor noise.

Stayed in October 2023

It's a self check in hotel which is fine but they don't change the door codes so when we walked in an old guest from months ago had accessed the room and was staying in there and was asleep on the bed! The hotel staff didn't seem surprised. I suggest you change the door codes as it wasn't acceptable and didn't feel safe. The staff did however come and change the bedding upon request

The location was fabulous

Stayed in September 2023

In booking.com they didn’t mention any point about deposit. A day before checking they sent an SMS for £100 deposit and at the checking time they deducted £200 for deposit!!!

The check in process was complicated and it was awful that there was no access to a present human over there to answer questions and help. Our room wasn’t ready at the checking time, while the hotel has a policy of charging for early or late check in! So if you arrive early/late you should pay but when you arrive on time and the room is not ready …! Also shower wasn’t clean

Stayed in August 2023