Upper Link, Saint Mary Bourne, SP11 6BT, United Kingdom
#2 of 2 hotels in Saint Mary Bourne
Guests' ChoiceBased on 404 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.4
Staff
9.1
Value for money
8.3
Free WiFi
8.7
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End of dialog contentReviewed: 29 April 2024
Diane
United KingdomVery dirty in the bar area, where we ate breakfast. Eg Thick Dust, cobwebs and a draught around the windows. No fresh milk brought to our room, as discussed at check in. Hand cream not dispensing in the bathroom. Empty? Need more shelf space in the bathroom to rest wash bags etc. Had to place them in the toilet… not hygienic.
Staff were lovely. Very friendly and helpful. Loved the overall feel and style of the place and views. Nice fluffy towels. Nice to hand wash and hand cream in the bathroom. However, hand cream wouldn’t dispense. Generous breakfast portions.
Stayed in April 2024
Reviewed: 28 April 2024
Matthew
United KingdomNo where to store bags in room. Left in bathroom. Underbed storage would be good
Comfortable beds,nice decor
Stayed in April 2024
Reviewed: 25 April 2024
Douglas
United StatesVery nice room, plentiful parking, friendly staff, and good food. Everything I needed.
Stayed in April 2024
Reviewed: 18 April 2024
Tentipi
United KingdomSmall buffalo in the room above me (3) tramping around all hours of the night.
Superb location, fine Butcombe beers, and the Goram zero is a winner. Large car park for the Tentipi trailer. Very kind and helpful staff
Stayed in April 2024
Reviewed: 17 April 2024
Andrea
United KingdomA little dusty between the secondary double glazing and paintwork is a little tired in places but great for the price..
We loved this cosy little Inn and were made to feel very welcome by the staff there. The location is lovely and picturesque. We were able to check in a little earlier on request. The bed was very comfy and a lovely shower. We do plan to visit again and hopefully have more time and better weather to enjothe lovely location.
Stayed in April 2024
Reviewed: 15 April 2024
Jon
United KingdomAbsolutely nothing and I’m a building Surveyor.
My sincerest thanks to the Manager, a true host. I would happily stay and recommend again, with love from your Drambuie and Jack people.
Stayed in April 2024
Reviewed: 14 April 2024
Peter
United KingdomComfortable room. Great staff. Excellent choice of breakfast.
Stayed in April 2024
Reviewed: 14 April 2024
Stella
United KingdomA bit too shabby chic… carpets in bar area dirty. Bedroom windows paint flaking
Great staff. Great breakfast. Comfortable bed. Great shower. Very warm.
Stayed in April 2024
Reviewed: 5 April 2024
Samantha
United KingdomThe only sad thing was we didn’t actually get to stay there! Everything was beautiful and the staff were fantastic, we would definitely return!
Even when there is a problem, it was tended to perfectly. When we arrived there was a gas leak- no fault of their own. This was my mums birthday trip and they went above and beyond to sort it for us and we were moved to their sister hotel at their expense.
Stayed in April 2024
Reviewed: 1 April 2024
David
United KingdomThe breakfast was very poor, we weren't offered any cereals or fresh fruit and no toast, we weren't even offered a second coffee !! None of these things were even on the menu
Very cosy pub, the restaurant was especially nice
Stayed in April 2024
Reviewed: 12 March 2024
Rosanna
United KingdomMattress on the bed is slightly uncomfortable
Really liked the complimentary organic toiletries in the room as well as the refreshments which included tea and biscuits but different brands to the usual ones found in most other places.. Shower and bathroom both clean. Staff were pleasant and friendly. The vegan breakfast was fantastic. Location also great.
Stayed in March 2024
Reviewed: 9 March 2024
David
United KingdomCouldn't get a drink in the bar after 10.00pm even though we were staying overnight.
A very comfortable inn and the perfect place to meet up with friends. The staff were very friendly and the quality of the breakfast was superb.
Stayed in February 2024
Reviewed: 4 March 2024
Nicola
United KingdomWould prefer double bed not against wall as had to climb out to loo! Plugs either side of bed would have been useful. Stayed Sunday night, kitchen not open Sunday evening but staff did ring us to warn us.
Lovely atmosphere and room. Genuinely dog friendly. Made to feel super welcome. EV charger free and worked beautifully, charged all night (Note Tesla destination charges other cars). Lovely breakfast available until 11am, comfortable bed, nice shower and very friendly service.
Stayed in March 2024
Reviewed: 3 March 2024
Leon
United KingdomNothing to comment. We had an excellent stay.
Food was excellent. Our room comfortable and cosy. Can't fault it. Plus pet friendly so good to know for our next visit.
Stayed in February 2024
Reviewed: 22 February 2024
Maggie
United KingdomBreakfast was excellent and room comfortable
Stayed in February 2024
Reviewed: 22 February 2024
Cross
United KingdomBreakfast was great, room was cosy and bed was comfortable
Stayed in February 2024
Reviewed: 14 February 2024
June
United KingdomHaving been told we had to go down to breakfast before 9.45 while on the signage said 7.30 till 11am, we went away to relax not to get up early for breakfast. Did not like the noise from the kitchen extracter fan did not turn off till very late.we like to sleep with a window open, and we were woken up with someone smoking outside our bedroom window.
The bed was very comfy and very dog friendly.the manager was very helpful.she did apologise for the noise and breakfast.
Stayed in February 2024
Reviewed: 11 February 2024
John
United KingdomShower was very good, nice hot fast flowing water, but the shower area itself needs a deep clean??
Old and Quirky in a remote area just outside Andover. Bed was big and very comfortable. Breakfast was very good.
Stayed in February 2024
Reviewed: 17 January 2024
Sue
United KingdomFood good, room good
Stayed in November 2023
Reviewed: 2 January 2024
Roxanne
GermanyOur room wasn't cleaned on a daily basis.Might have been a policy we missed
The staff were so accommodating of our toddler and dog. Nothing was too much trouble for them and they helped us any time we needed something. The room was very warm and comfortable. We would stay here again.
Stayed in December 2023
Reviewed: 1 January 2024
Melanie
United KingdomNoisy
Location
Stayed in December 2023
Reviewed: 1 January 2024
Craig
United KingdomSmall rooms, probably ok for a single let,noisy during the night with outside sensor light coming on and off frequently lighting up the room.
Good location to visit family
Stayed in December 2023
Reviewed: 18 December 2023
Dorothy
United KingdomNot their fault, but a problem in the kitchen meant no evening meal,(which we knew before we arrived) no fire in the evening and bar shutting at 8pm, as only 3 people in. No milk in room for tea and had I noticed earlier I'm sure we could have got some. They had helpfully booked us in the pub in the village for supper
Easy to find. Great welcome, shown to our room not just pointed in direction of. Room good size for a one night stay, very comfortable. Good parking. Slept well, lovely and quiet. Breakfast was very good, in front of log fire. Would stay again
Stayed in December 2023
Reviewed: 18 December 2023
Janet
United KingdomA rural country pub feel.
Stayed in December 2023
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