26 King Street, Stoke on Trent, ST5 1HX, United Kingdom
#9 of 14 hotels in Stoke on Trent
Guests' ChoiceBased on 2096 hotel reviews
7.3Cleanliness
7.8
Comfort
7.7
Location
8.3
Facilities
7.3
Staff
8.8
Value for money
8.2
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: January 23, 2024
Alicia
United KingdomN/A
Stayed in December 2023
Reviewed: January 20, 2024
Neal
IrelandToilet seat was askew but very functional. The stopper for the sink was set too low so the drainage was slow. The lack of an informational sheet or booklet gave me no confidence in using the phone the contact reception or try order room service in case I couldn't leave my room.
The room I got was perfect for my needs. The staff were very friendly and accommodating. The location was extremely handy. The breakfast was quite good too and in my opinion worth the price but I think I'll stick to a day by day basis next time since there were many great breakfast options in the area.
Stayed in January 2024
Reviewed: January 20, 2024
Paul
United KingdomBreakfast service was a little odd and bench seats uncomfortable.
Convenient stop for a short visit to Staffordshire en route to North England.
Stayed in October 2023
Reviewed: January 15, 2024
Susan
United KingdomCould hear car noise outside the window through the night.
Very good parking. Request honoured. Hot water. Good shower. Good towels. Ample breakfast. Well placed for the town.
Stayed in January 2024
Reviewed: December 24, 2023
Cobie
United KingdomNothing really.
Friendly staff, comfy bed. Can complain
Stayed in December 2023
Reviewed: December 23, 2023
Ruth
United KingdomWe were in the annex so was a bit cold until the radiators came on.
The restaurant
Stayed in November 2023
Reviewed: December 22, 2023
Stephen
Hong KongOld carpet
Location and friedly staff
Stayed in December 2023
Reviewed: December 19, 2023
Rickl
United KingdomProximity to the beach. Seriously though, there's nothing to dislike really. Maybe the WiFi is a little slow by today's standards, but it was more than adequate for my purposes.
Clean rooms with comfy beds. Tea and Coffee in the room. Oatcakes for breakfast! We always stay here when we visit Newcastle-Under-Lyme. The car park is free and easy to find a space. There's a proper bar here too.
Stayed in December 2023
Reviewed: December 18, 2023
James
United KingdomGood location, nice annexe room, close to Alton towers
Stayed in November 2023
Reviewed: December 17, 2023
Owens
United KingdomPillows
Location
Stayed in December 2023
Reviewed: December 16, 2023
Debra
United KingdomNo
Stayed in November 2023
Reviewed: December 15, 2023
Terry
United KingdomNo food available in afternoon.
Central
Stayed in November 2023
Reviewed: December 15, 2023
Jordan
United KingdomWas not as clean as it could have been
Cheap room within walking distance of the center. With plenty of parking near by.
Stayed in November 2023
Reviewed: December 12, 2023
Natasha
United KingdomI felt like I was an escort in a roadside motel in one of those American movies. The bathroom was not that clean and the room very basic. The breakfast and pizza were over priced. £23 for 3 pizzas that resembled something from Iceland. But to be honest for the price we paid it done the trick and was close to all the things we had to get to in order to attend the wedding.
The location of the property was perfect as we had a wedding to attend down at the register office. (5 mins walk) We were offered a few different rooms due to the cleanliness of the shower curtain in one room but decided on one in the annex.
Stayed in November 2023
Reviewed: December 11, 2023
Lola
United KingdomTV didn't always work
Staff were absolutely lovely, and room was extremely clean. Had a nice homely feel.
Stayed in November 2023
Reviewed: December 11, 2023
Emma
United KingdomIt was cold in the annexe but it was very quickly remedied when I asked for a heater and had no issues after that.
It was in a great location for local amenities and was perfect for my needs.
Stayed in December 2023
Reviewed: December 10, 2023
Fiyinfoluwa
United KingdomThere was no fridge in the room
Stayed in December 2023
Reviewed: December 10, 2023
Donna
United KingdomStairs!!!! So many stairs which trying to navigate and haul suitcases up was not an enjoyable experience. No lifts. Was disappointed there was no hairdryer in the room. Small quibbles.
The room was large, spacious and well laid out. It was warm and cosy. The location was good, central and within walking distance of what I needed. Stoke is a strange city so you will never find a hotel that can cater to all attractions within it. The breakfast was delicious and special recognition and credit to the lady working. I didn't catch her name but she was super friendly, helpful, and all round lovely.
Stayed in December 2023
Reviewed: December 9, 2023
Pepukai
United KingdomNot enough parking
Ideally located for what I was doing.
Stayed in December 2023
Reviewed: December 3, 2023
Alison
United KingdomStaff were helpful and friendly. Room was outdated, but it had everything you need for a comfy stay. Stayed here because it was only like 45 mins drive away from alton towers. Bed was comfy, room and bathroom was clean. Shower was great. Would stay here again.
Stayed in October 2023
Reviewed: November 30, 2023
David
United KingdomCool bathroom. Towel heater not working, nor light over mirror or one of the bed lights.
Space and bed
Stayed in November 2023
Reviewed: November 30, 2023
James
PhilippinesRooms outdated needs make over
Location
Stayed in November 2023
Reviewed: November 29, 2023
Gilles
United KingdomNo power socket next to bed.
Location is excellent, staff are friendly, bed was comfortable,breakfast was good.
Stayed in November 2023
Reviewed: November 28, 2023
Stanley
United KingdomRoom facilities are not adequate. The TV is too small and thermostat on tge radiator is broken nobody bothered to check & repair.
Thevfoom was clean neat
Stayed in November 2023
Reviewed: November 28, 2023
Clive
United KingdomWater excessively hot
Very good breakfast
Stayed in November 2023
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