Osborne Road, Jesmond, Newcastle upon Tyne, NE2 2AT, United Kingdom
#26 of 58 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 5577 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
8.9
Facilities
8.2
Staff
9.0
Value for money
8.5
Free WiFi
7.9
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End of dialog contentReviewed: 6 April 2024
Darren
United KingdomNot much veggie breakfast option, but it was adequate. Bedroom was very hot even with the window open all night.
Very friendly staff, great location and bed were comfortable.
Stayed in March 2024
Reviewed: 5 April 2024
Kim
United KingdomIt was all pretty amazing, the only thing is creaky floorboards in the corridors, but expected of an old building!
I’ve stayed in similar hotels, above pubs, old buildings, in loud areas, and it’s been awful. But this was an amazing hotel, cleanest I’ve seen and one of the best breakfasts. The staff were amazing and helpful.
Stayed in April 2024
Reviewed: 4 April 2024
Ball
United KingdomMajority of staff especially in the restaurant/bar were very welcoming and friendly aswell as professional
Stayed in March 2024
Reviewed: 4 April 2024
Zoe
United KingdomIt’s a Little dated in the rooms
Great location
Stayed in March 2024
Reviewed: 4 April 2024
Yeomans
United KingdomNothing really
Lovely pleasent staff good choice of beverages really clean good location bed was very comfortable 😴 the power shower was brilliant and good special offer on evening meal with wine 🍷
Stayed in April 2024
Reviewed: 4 April 2024
Paul
United KingdomEverything is fine for me. No negatives.
Great staff from reception to bar to breakfast crew. Nice room and a top-class breakfast. Location is good for visiting the city centre with a 5 min walk to the Metro. I've stayed a couple of times now and have 2 more bookings for this year so far. I go to watch Newcastle, and my wife gets the Metro out to the coast and Tynemouth market, so this is a great location. Also, there are plenty of nice restaurants nearby.
Stayed in April 2024
Reviewed: 3 April 2024
Mark
United KingdomNothing
Very clean. Great location.
Stayed in March 2024
Reviewed: 3 April 2024
Ian
United KingdomBreakfast was fine, a varied choice.
Stayed in March 2024
Reviewed: 1 April 2024
Marissa
United KingdomStray hairs in room on arrival, breakfast wasn’t great, good full english options- no veggie or vegan options
Nice, room was big and clean
Stayed in March 2024
Reviewed: 1 April 2024
Catherine
United KingdomNothing
Breakfast was delicious with lots on offer. Staff were very friendly and helpful. Good location
Stayed in March 2024
Reviewed: 1 April 2024
Robert
United KingdomCalm and quiet
Stayed in March 2024
Reviewed: 1 April 2024
Colin
IrelandThere was a sign in the room that said call reception for a robe and slippers which I did. Unfortunately it never arrived.
Stayed in March 2024
Reviewed: 31 March 2024
Jack
United KingdomEasy to book, nice clean room, friendly staff, good breakfast
Stayed in March 2024
Reviewed: 30 March 2024
Ben
United KingdomRoom and bathroom could do with an update. Not enough parking and no car parks nearby.
Location is superb
Stayed in March 2024
Reviewed: 29 March 2024
Parveen
United KingdomThe room was too hot but did cool down during the night.
Really good location, room was costly and bathroom was a good size.
Stayed in March 2024
Reviewed: 29 March 2024
Andrew
United KingdomA very small gripe. Breakfast itself was good. Just let themselves down slightly by not keeping buffet contents topped up. We had to ask for plates and for food contents to be topped up as empty. May just have been a bad day for them short staffed etc.
Hotel ideally located. buses and metro very easy to access from this location. Room was very spacious and comfortable.
Stayed in March 2024
Reviewed: 29 March 2024
Paul
United Kingdombathrooms outdated, hot water poor
staff excellent and helpful
Stayed in March 2024
Reviewed: 28 March 2024
Trevor
United KingdomBay window sash a bit draughty
Great staff good value for money bar prices were great
Stayed in March 2024
Reviewed: 28 March 2024
Lesley
United KingdomThe bar staff were a bit chaotic as was breakfast.
Location of the hotel and the bed was very comfy. Free parking and bar on site.
Stayed in March 2024
Reviewed: 27 March 2024
Isobel
United KingdomBreakfast could have been warmer or use of a microwave.
Lovely hotel, it was our second visit. Breakfast the first morning was brought to us on a plate, not a buffet which we were expecting. The presentation was poor and scrambled egg resembled an overdone mashed up omelette which we couldn’t eat. The second morning was a buffet and much better. They had a quiz in the bar on Sunday evening and it was really good. We booked an executive room and it was lovely and spacious with a nice comfy bed. We would stay again next time we are in Newcastle
Stayed in March 2024
Reviewed: 27 March 2024
Dean
United KingdomCleanliness is not great. Breakfast is terrible, key card kept failing.
Rooms good , location excellent
Stayed in March 2024
Reviewed: 27 March 2024
Sims
United KingdomI did not experience anything i did not like.
Great location, staff were nice and the breakfast was very good.
Stayed in March 2024
Reviewed: 26 March 2024
Emelia
United KingdomThe hotel and the rooms were so warm.Had to open all the windows to sleep
Lovely hotel and great location.Also good with the var next door
Stayed in March 2024
Reviewed: 26 March 2024
Joseph
United KingdomNothing all was good.
Location was good with plenty of choice in eateries.
Stayed in March 2024
Reviewed: 25 March 2024
Lorna
United KingdomNothing
Easy to find
Stayed in March 2024
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