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Reviews of Bolingbroke Arms & Hotel 3 stars

Hook Near Royal Wootton Bassett, Swindon, SN4 8DZ, United Kingdom

#1 of 19 hotels in Swindon

Guests' Choice

Review score

Based on 350 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    9.2

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 14 May 2024

    9.0
    Everything that is good about small English hotels is here.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    This place is a proper gem, everything is good, great food in the bar - home made quality meals and lots of it, real ale, nice big rooms, lovely country side location, friendly staff, five minutes from Wootton Bassett, perfect.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    10
    Super stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Excellent service, great reasonably priced food, staff genuine, friendly and accommodating

    Stayed in May 2024

  • Reviewed: 12 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly helpful staff. Comfortable bed and good sized room with good parking facilities available. Convenient for Badminton horse trials weekend visit

    Stayed in May 2024

  • Reviewed: 12 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Bed not comfortable.

    Good location.

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Would recommend and would go back, lovely staff and food. Barney rubble the dog is a delight
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely friendly staff, great breakfast, good location, a really nice country pub/hotel

    Stayed in May 2024

  • Reviewed: 3 May 2024

    10
    First stay.Visited restaurant many times, Excellent
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Friendly staff,really nice room.Quite and comfortable.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The staff are absolutely lovely, they made us feel at home. The food was pretty good...Mister is a funny eater and he was impressed! Location is beautiful, room was comfortable, clean. I love this place and next time we're in Swindon we'll definitely be staying again

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Really great stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Great place to stay. Clean, modern room. The breakfast was excellent a d friendly staff

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Absolutely loved it - would definitely visit and stay over again
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Put towel on rail on bathroom when I arrived and it came off the wall on one side - something or nothing but needs checking for minor details The outside could do with some TLC but the weather has been terrible recently so not really a fault at this time of year

    Very picturesque location Easy to find on Sat nav - took us straight there Very nice clean room with plenty of space to dress Lovely pub/bar area Lovely dining area for breakfast Lovely function room for family celebration Parking free and in site Food spot on Service excellent Staff amazing Tea & coffee facilities in rooms and refilled upon request Hairdryer and iron and board provided in room and towels Brilliant

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Perfect for our needs. We were attending a family funeral. Would definitely recommend.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    There was no one around when we checked out. I realise it is a family run concern that cannot always be manned but just a notice would be good to highlight where the key should be left.

    Welcoming, clean, polite staff, spacious room, lots of parking

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Very clean.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Simply the best.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    The staff were excellent couldn't do enough for us. The breakfast was the best 👌 the room was the best I've stayed in. Will definitely go back again.

    Stayed in March 2024

  • Reviewed: 15 March 2024

    10
    Nice clean hotel and breakfast was lovely well priced
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Only problem Was the shower took far too long to heat the water!

    Good stay just off of m4 nice and clean only problem Was our neighbours tv very loud until 2 am! Not the hotels fault!

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Excellent alternative to the big chain stop over hotels in Swindon West
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Perhaps time to do a some maintenance on the windows in room 5?

    The room was comfortable and well equipped- liked the tea and coffee facilities The location of the restaurant made for easy and good quality food. The staff very professional and friendly

    Stayed in March 2024

  • Reviewed: 6 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Good location just outside the town and a short drive off the motorway.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    10
    A very nice stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Jo, the publican, was very friendly when we checked in. She gave us a better, ground floor room for my disabled grandma (I did not even have to ask). All staff in the pub were very helpful both at dinner and breakfast. The room has recently been refurbished, everything was very clean and new. Very good value for money for the 3 of us. Good food in the pub at dinner. Tasty full English breakfast, with fruit, cereals and yogurt also available.

    Stayed in February 2024

  • Reviewed: 18 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nice room, friendly host and wonderful food.

    Stayed in January 2024

  • Reviewed: 30 November 2023

    8.0
    Comfortable and warm, excellent front of house.
    • Business trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Nothing, apart from the little shower soaps and hair soap’s weren’t available as would be normally. I think this should be addressed other than that an excellent little hotel

    Staff superb

    Stayed in November 2023

  • Reviewed: 19 November 2023

    8.0
    Friendly and helpful staff
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    All good

    Friendly staff and good choice on dinner menu

    Stayed in November 2023

  • Reviewed: 8 November 2023

    8.0
    Great value great stay
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Amazing breakfast Very friendly host

    Stayed in November 2023

  • Reviewed: 6 November 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    The only blip was TV not working the first morning, sorted quickly

    Nothing to dislike, beautiful room, great surroundings, great price, very friendly staff, win win

    Stayed in November 2023

  • Reviewed: 30 October 2023

    9.0
    Exceeded expectations, first class
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    For health and safety reasons, the shower needs a non-slip mat. The light over the washbasin didn't work.

    Very friendly and helpful staff. The room was large and very clean. The bed was very comfortable. The bathroom was a good size with shower cubicle larger than you usually find. The shower itself was good with plenty of water without being wasteful of water. There were enough power points which were easy to reach as they were at waist height. The breakfast was excellent and cooked to order. It was charged according to what you ate.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    8.0
    EAT HERE -FAB
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    TV could have been bigger as some distance from bed. Heating not good. Owner said he only puts heating on from 6pm to 10pm. Not adequate enough to heat room to our requirements. Hot water supply only warm and with low pressure.

    Bedroom very clean and modern with good wi-fi. Our evening meal was excellent; staff very professional and knowledgeable. Parking outside entrance.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were lovely and very welcoming

    Stayed in October 2023

Showing 1 – 25

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