Panners Roundabout, Notley Cross, Braintree, CM77 7AB, United Kingdom
#4 of 10 hotels in Braintree
Guests' ChoiceBased on 2850 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.6
Facilities
8.5
Staff
9.3
Value for money
8.6
Free WiFi
8.2
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End of dialog contentReviewed: 22 June 2024
Jacky
United KingdomNot a lot
Really easy to find and park. Very helpful staff. Nice big room! And good value… just what we needed.
Stayed in June 2024
Reviewed: 22 June 2024
Cathy
United KingdomCould have had better view was looking out into the motorway
Location is ideal for the races it’s good value for money
Stayed in June 2024
Reviewed: 22 June 2024
Kathy
United KingdomThe breakfast room was a bit chaotic with people looking for plates, asking us where did you get that from, etc. The breakfast room was almost full but we only saw one member of staff, so maybe a few more staff members on duty?
Breakfast had a good variety, both cooked and continental. Everything we had was tasty.
Stayed in May 2024
Reviewed: 20 June 2024
Brumwell
United KingdomBreakfast quality was fair, not exceptional.
The staff were exceptional. Friendly welcome, attentive service, genuinely lovely team that really seemed to care that we had a good stay. Shower was great too.
Stayed in June 2024
Reviewed: 19 June 2024
خالد
Saudi ArabiaThe staff was very helpful
Stayed in June 2024
Reviewed: 19 June 2024
Christopher
United KingdomThe breakfast room, nearest the buffet is very busy and cramped. Please have breakfast there and see for yourself. Also a staff member dropped the utensil for picking up hash browns on the floor and just put it back. Reception rang me during a busy time to check we were arriving, after I had booked and paid for the room (Sally). Also initially the reception thought I still had to pay for the room. The room was adjoining and we could hear other guests talking very early in the morning after we had finished work during the early hours.
The whole experience was very good and quite professional. The breakfast food quality was very good. The location was excellent for my needs.
Stayed in June 2024
Reviewed: 18 June 2024
Nicola
United KingdomAll great
The breakfast cleanliness and friendly helpful staff
Stayed in June 2024
Reviewed: 18 June 2024
Mark
United KingdomDoor key kept failing but thats all
All good
Stayed in June 2024
Reviewed: 17 June 2024
Helen
United KingdomRoom looks like it's been decorated by a primary school class. ( Paint on the furniture and the wallpaper looked a bit like it had been super glued) If you score the hotel lower than a 7 the staff don't get any recognition, there is posters up around the hotel threatening this, can't imagine it makes for a nice work environment from head office.
Staff are really friendly and helpful. Good value breakfast.
Stayed in June 2024
Reviewed: 16 June 2024
Christine
United KingdomNothing to dislike at hotel but had to use taxis as farther out from train station and venue I needed to go to.
FIrst time staying at a Holiday inn and was impressed by comfort and value for money. Large room, comfy bed, quiet and all the usual amenities. Breakfast was included and very good. Staff were very welcoming and you felt valued.
Stayed in June 2024
Reviewed: 10 June 2024
John
United KingdomClean
Great staff
Stayed in June 2024
Reviewed: 9 June 2024
David
United KingdomIt was an all round good place to have a bed & breakfast stay.
Stayed in June 2024
Reviewed: 9 June 2024
Vadgama
United KingdomNice clean hotel, friendly staff, comfortable rooms, good value for money, convenient location.
Stayed in June 2024
Reviewed: 9 June 2024
Jason
United KingdomNothing
Excellent value for money ;))))
Stayed in June 2024
Reviewed: 8 June 2024
Tim
United KingdomLocation
Nice staff and facilities
Stayed in May 2024
Reviewed: 8 June 2024
Charlie
United KingdomBeds could of been more compfy
Clean inviting
Stayed in April 2024
Reviewed: 7 June 2024
Craig
United KingdomWifi was a little flakey but ok
Exceptionally friendly team. Room was very clean and comfortable. Breakfast was decent and the team kept everything full plus kept the area clean and tidy, which isn't something you always see. Overall, great value for money.
Stayed in June 2024
Reviewed: 6 June 2024
Michael
United KingdomWouldve liked to see a menu so we could've eaten there that night instead of Toby carvery
Comfortable room and good breakfast included great value for overnight airport stop over.
Stayed in June 2024
Reviewed: 4 June 2024
Christian
GermanyNothing to complain.
Very friendly and helpful staff. Solid, clean rooms with good beds. English breakfast (buffet) was good as always.
Stayed in May 2024
Reviewed: 4 June 2024
Colin
United KingdomNice atmosphere in the Hotel and handy for the Race Course.
Stayed in May 2024
Reviewed: 3 June 2024
Julie
United KingdomThe shower wasn't great but ok
The breakfast included was good
Stayed in June 2024
Reviewed: 3 June 2024
Claire
United KingdomGood location large rooms and tea and coffee in room plus breakfast included- great choice on offer
Stayed in June 2024
Reviewed: 31 May 2024
Thomas
United KingdomThe staff were absolutely great, felt welcoming and were very helpful. I arrived at about midday and they let me check in early which was so appreciated as I had a wedding to go to for 1:30pm so it allowed me to get ready in the room.
Stayed in May 2024
Reviewed: 30 May 2024
Ita
IrelandI couldn’t say there was anything wrong with the hotel are staff all was great and a big thank you to all 👍
Staff were very nice customer service brilliant would definitely stay again
Stayed in May 2024
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