North Promenade, Blackpool, FY1 2JQ, United Kingdom
#195 of 242 hotels in Blackpool
Guests' ChoiceBased on 14619 hotel reviews
6.4Cleanliness
6.8
Comfort
6.9
Location
7.8
Facilities
6.8
Staff
7.8
Value for money
6.8
Free WiFi
7.5
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End of dialog contentReviewed: 2 May 2024
Greg
United KingdomThe bed was awful move ur toes and the thing squeaked
Nice place and easy access
Stayed in May 2024
Reviewed: 1 May 2024
A
United KingdomStains and burns in the carpet wood swell on the tables it looked like a hostel room
The nicest thing about the place was our bathroom and the bed was comfy
Stayed in April 2024
Reviewed: 1 May 2024
Owais
United KingdomI didnt like the fact car parking cost £7, the windows were not able to open so that was abit of a rubbish thing and finally for me the pillow was very bulky but my wife didnt mind it other than that no issues.
I liked the fact check in was easy and straight forward
Stayed in April 2024
Reviewed: 1 May 2024
Steven
United KingdomSlamming Doors at all hours. Let down again at the Evening Meal with very slow Service. If you can't get Staff then don't try and operate the Restaurant.
Convenient for everything.
Stayed in April 2024
Reviewed: 30 April 2024
Paul
United KingdomBed was hard as iron , the receptionist (adam) wasn't that welcoming ,when I went down to get more tea and coffee of another receptionist he wasn't very friendly either. The noise was awful coming from rooms either side and the corridor.
It was clean with a good view and shower was good
Stayed in April 2024
Reviewed: 29 April 2024
James
United KingdomSEEMS TO HAVE GONE DOWN HILL SINCE WE LAST STAYED , BUT THE PRICE REFLECTS THAT !!!
IT WAS OK
Stayed in April 2024
Reviewed: 28 April 2024
Steven
United KingdomThe misunderstanding or should I say information about food cost (breakfast) not explained properly about being cheaper on admission only other wise no issues what so ever.
The hotel itself was clean the restaurant and reception area was nice the rooms were clean and reasonable.
Stayed in April 2024
Reviewed: 27 April 2024
Keiran
United KingdomWalls in between rooms not very thick. Woken up around 7:45 by the sound of the couple in the next room having sex.
Great price for what we paid
Stayed in April 2024
Reviewed: 26 April 2024
Alan
United KingdomHotel in general is good but the bed in the room on this occasion was terrible. Too low, very squeaky and unstable and very uncomfortable. Stayed here several times before and never had a bed that poor.
Stayed in April 2024
Reviewed: 26 April 2024
Anna
United KingdomIn need of some modernisation. Room was comfy and clean but furniture was clearly from when the Hilton owned it years ago. Signs relating to pandemic (wear a mask, bear with us in these difficult times etc) still up 2 years after hotels reopened
Location and 24 hour gym access
Stayed in April 2024
Reviewed: 26 April 2024
John
United KingdomLocation
You get what you pay for
Stayed in April 2024
Reviewed: 25 April 2024
Lauren
United KingdomWasn’t very clean and bedroom was full of moths
Good size for the family
Stayed in April 2024
Reviewed: 24 April 2024
Ruth
United KingdomHotel very dated
Food ok, plenty of it Clean
Stayed in April 2024
Reviewed: 24 April 2024
Kirsty
United KingdomThe fact you have to pay extra for parking at the hotel car park and your not made aware of this until you arrive.
Room was standard / clean. Breakfast was nice.
Stayed in April 2024
Reviewed: 22 April 2024
John
United KingdomGiven inferior room . Even though I’d booked
Location of the hotel is good . However I was very very disappointed that when I arrived there they must have given my room (which I reserved) th someone else . I was told I would have to have a twin room
Stayed in April 2024
Reviewed: 22 April 2024
Angela
United KingdomDidn’t like room thought upgrade would be better but it was not, having to pay 7 pound a day for parking was a bit expensive
Breakfast was excellent, we got upgraded to a family room even tho it was just the two of us room was ok carpet full of stains bed very hard to sleep on quilt didn’t fit bed there was a cup left in bathroom with water in it fridge didn’t wrk reported it but no one came to fix it
Stayed in April 2024
Reviewed: 21 April 2024
Maxi
United KingdomNothing enjoyed my night
Location and room
Stayed in April 2024
Reviewed: 19 April 2024
Claire
United KingdomPaid for evening meal and was given a limited menu
Nice clean
Stayed in April 2024
Reviewed: 18 April 2024
Mariyam
United KingdomRoom service wasn't good enough
Stayed in April 2024
Reviewed: 16 April 2024
Debra
United KingdomThe room was a lovely size but the bed was extremely uncomfortable. V
The reception area was beautiful. All staff encountered were extremely friendly and informative.
Stayed in April 2024
Reviewed: 16 April 2024
Colin
United KingdomSwimming pool was good No bar, refreshments until four in the afternoon unless you stayed in room
Stayed in April 2024
Reviewed: 15 April 2024
Stephen
United KingdomNothing
Clean and tidy
Stayed in April 2024
Reviewed: 14 April 2024
Sarah
United KingdomThe beds weren't comfy The lifts were not operating properly pressed a number on the lift and kept going to totally different floors Kept changing the times for evening meals Need to update there website tells you there opened for lunch but then was told they don't serve lunch 🤔 Also the lift for disabled wheelchair users in the pool area didn't work for the disabled person to access the pool Mold on the bathroom ceiling They really need to renovate there rooms dents in walls dirty looking lamps on the walls Had a twin room with walk in shower but the huge rim inside the bathroom door is definitely a trip hazard for people with little or no mobility
Complementary parking for Blue badge holders
Stayed in April 2024
Reviewed: 13 April 2024
Ali
United KingdomRoom number 203 I stayed and window was depressing I couldn’t even look Out side was that dirty and to be honest couldn’t be arse after all come and ask to change room because dirty window it s spouse to shine not like that
Stayed in April 2024
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