I hardly get the key fob from the safety lock with the information I received. I need to call the emergency number to solve the problem.

The room looks great.

Stayed in October 2023

The carpet was the only thing that let it down, quite stained

The location was excellent. The apartment was huge with a lovely outside patio which we didn’t expect. The kitchen, bathroom and bedrooms were very clean

Stayed in October 2023

Perfect. Clean, big, well equipped

Stayed in October 2023

GREAT size rooms

Stayed in September 2023

Nothing, it was fantastic!

How clean, modern and spacious the apartment was.

Stayed in October 2023

None of the apartments had working heating so all rooms were very cold , instructions didn’t work

The apartments are as beautiful as the photos Carl was very pleasant to deal with and helpful Lots of great extras / faculties

Stayed in October 2023

Nothing

Spacious, well organised, super clean, bang on in every way

Stayed in October 2023

We received an email from the property saying they needed a deposit as we had booked through booking.com we were a little suspicious as this had never happened to us before. I checked the details and my husband phoned through the payment and name of other guest as requested.When we arrived at the property the two women employers told us we hadn’t received the email as we hadn’t paid!! They gave us Carls phone number we had to give the details again and he emailed the codes.We are very lucky that they were just leaving otherwise we would have been more confused than we were.

The apartment was fabulous with great views.Two ladies that were just leaving(employees) stopped to help us as we hadn’t received instructions they were very helpful.

Stayed in October 2023

Lovely building and very comfortable place to stay

Stayed in September 2023

For our particular requirements all was just fine and could not have been better

Location was excellent and a good range of cafes shops and bars within easy reach. Comfortable and our room had excellent views over the gardens and parkland

Stayed in October 2023

Main road

Easy to find, access to west bridgeFord. Suited our needs

Stayed in October 2023

The main bathroom had a used towel as well as used sanitary products in the bin. Not very hygienic or sanitary. The sofas had lots of stain marks. The furniture was quite old. However the vibe and atmosphere was lovely. And in general it was a lovely apartment. Didn’t meet any staff at any time. No one was in reception ever. Not in the am or pm. Which isn’t a problem I suppose but because the question asked about staff thought I would put that in there.

The place was lovely. The tv didn’t have Netflix or sky. There was no instructions laminated and printed waiting on the table or anywhere in the apartment for wifi password or how to use the lights etc.

Stayed in October 2023

Nothing

Homely, good quality, clean and quiet Very good checking in process

Stayed in September 2023

Constant noise external noise but this is to be expected due to its central (to the specific area) location

Excellent facilities and staff were always available

Stayed in September 2023

Although we didn’t need anything we didn’t see any staff during our stay. Not sure what we would have done if we had needed anything.

Location, space and fresh milk in fridge

Stayed in September 2023

That I couldn't stay longer!

Carl bore with my not having read all the information a priori very kindly. Parking was right outside. We were marvelling at the space that we had, and we would have loved to have stayed longer. To have a kitchen too was wonderful as we could have a leisurely breakfast after I had my run around the park. There were even DVDs to watch, so we had a great time watching one about a runaway train! Close by are restaurants and all the interesting shops of West Bridgford. I was pleased to see no individual soaps or tiny plastic bottles of shampoo.

Stayed in September 2023

Pillows poor and need replacing. Rug could do with a professional clean.

Excellent very quiet location within a few minutes walk of West Bridgeford shops and restaurants. Very well equipped apartment with a good kitchen, lounge, bathroom bedroom. The large clean bathroom has a free standing bath, separate efficient shower plus 2 sinks; fantastic.

Stayed in September 2023

Entrance is off a car park and bathrooms weren’t very clean

The views

Stayed in September 2023

If being picky the mattress could do with replacing - we slept well but it is a bit out of shape! Could consider getting a draft excluder for the bottom of the door between the bedroom and the outside hall - to block the light coming under it - we popped one of the throws there so wasn’t a problem to us.

A beautiful building and great location for us. Really did feel like a special place to stay. Really good that parking space is waiting for you and check-in/out using the key safe is really useful. The cereal and milk provided were perfect for needs. The park is locked at night so there is no disturbance (we were in Millicent suite) and it all feels rather Notting Hill looking out over the gardens and people watching when open in the day.

Stayed in September 2023

Carpets quite grubby in parts throughout the property

Very spacious and comfy beds - bathroom big.

Stayed in September 2023

Good location and great space.

Stayed in September 2023

contacting the office for separate questions was painful

great sized room and perfect location for the cricket

Stayed in September 2023

Double bed on the small side for the room proportions. Difficulty lowering the room temp. Would benefit from a good coffee machine

Great location lovely Nottingham suburb. Suite was very nicely decorated and practical

Stayed in September 2023

Nothing!

A lovely clean apartment, nice decor, very clean and comfortable. Excellent facilities in terms of white goods, crockery and cookware.

Stayed in September 2023

The bed. On Booking.com it stated that it was an extra large bed - it wasn’t.

We liked it because it was an apartment and we had everything we needed

Stayed in September 2023