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  5. Reviews of Biarritz Hotel

Reviews of Biarritz Hotel 3 stars

Mont Sohier, St Brelades Bay, St Brelade, JE3 8EA, United Kingdom

Review score

Based on 340 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.6

  • Facilities

    8.2

  • Staff

    9.4

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 1 May 2024

    8.0
    Great location.
    • Leisure trip
    • Couple
    • Deluxe Inland Double or Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Met our needs.

    Very helpful and friendly staff, our room was large and comfortable. Only 400m from a bus stop where you can get a bus to the aitport.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    10
    Little gem
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 1 night
    • Submitted via mobile

    It wouldn't be the best positioned if you're aim was a lot of travelling around the island by bus. But so perfect for everything else.

    Lovely hotel. Beautiful room. Large carpark. Lovely staff. Lovely restaurant but also good other food options nearby. Great beach a short walk away.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    lovely hotel with picture views of st brelades bay.
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 2 nights

    I stayed for 2 nights but unfortunately had a few issues first night no hot water in shower. also could not get to sleep due to next door room extractor fan running even though room was not occupied.2nd night light went off in bathroom.

    the location of the hotel and lovely views from the restaurant and walk out patio area. the friendly staff.I would give this hotel a much higher score if i had not had the problems below. I would stay here again .

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Twin/Double Room with Sea View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was freshly cooked and delicious. Room was well appointed and had a fabulous view of tge Bay. Staff were very friendly and hotel was spotless

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Grey vibes
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was great, but a printed menu with all the options would be helpful.

    The staff made my day, especially the receptionist Anas. Very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Complimentary drinks and snacks in the room are of very poor quality.

    Cleanliness, comfort, view, staff

    Stayed in March 2024

  • Reviewed: 27 April 2024

    7.0
    Great views
    • Business trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Hotel quite dated and the food was basic. Could do with usb sockets in rooms. Got an upgraded room as the electrics kept tripping in my room.

    Beautiful location with great views across ths bay. Staff were amazing. Moses and nina both provided an amazing and friendly service around the bar/ restruant area, and the receptionist was also awesome.

    Stayed in April 2024

  • Reviewed: 26 April 2024

    9.0
    We really enjoyed our stay. No hesitation in recommending it to friends and family. Very much look f
    • Leisure trip
    • Couple
    • Deluxe Inland Double or Family Suite
    • Stayed 3 nights

    Nothing at all

    The staff were excellent (polite, welcoming and helpful). All physical aspects of the hotel, were exemplary

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    A little disappointed. Can’t really say why! Needs a bit of ??not sure !
    • Leisure trip
    • People with friends
    • Superior Twin/Double Room with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No atmosphere, but it was very early in the year ! The bar needs to be more visable . Staff are good and very friendly although looked a bit worried sometimes! Can’t really pinpoint the problem but I think they are doing their very best.

    Beautiful spot with lovely walk to beach . Very clean and friendly.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We expected there to be a climb from the sea front to the hotel but be prepared that it is substantial. The alternative walk from the town involves a short stretch along the road with no pavement.

    Lovely and clean with fresh and modern decorations. Good breakfast with friendly staff. A lovely view across the bay.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    It is amazing vacation we had so far.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 2 nights
    • Submitted via mobile

    All restaurants are close around 9pm in this hotel and nearest. It is really hard to find convenient store nearest to buy snack. Iron needs to be in room.

    It is very lovely location and clean attractive property The staff is really lovely We love Anar and Rose. The rest of the team are very supportive. Easily walk to beach and nice view from the hotel.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Great stay and good value for money.
    • Leisure trip
    • Couple
    • Superior Twin/Double Room with Sea View and Balcony
    • Stayed 2 nights

    There was no USB port in our room and I had to walk 1.5 miles to Waitrose to buy an adapter to be able to charge our phones. There is an external light outside our room 224 that remained on throughout the night which lit up the room a bit, but it wasn't too bad as the block out curtains worked quite well.

    The views were fantastic. The staff were even better than expected. Anar at reception sorted out our every need and was wonderful. I had made a mistake in not booking a double bed when I booked a double room, but Anar sorted us out in no time at all. Our room was great and the shower was perfect.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Fab place, staff and location.
    • Leisure trip
    • Couple
    • Double Room with Balcony and Sea View
    • Stayed 3 nights

    Coffee at breakfast wasn't great.

    Staff made this stay fabulous. But, that said, the whole hotel was good and very good value. Freshly cooked breakfast rather than the usual cold and dried rubbish most hotels serve up.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Wow, it's a gem tucked away in St Brelade's Bay, Jersey.
    • Leisure trip
    • Family with young children
    • Single Room
    • Stayed 3 nights

    Nothing

    The Biarritz Hotel in St Brelades is a hidden gem on the Jersey coast, offering a prime location just a short walk from the beach. From the moment we arrived, the staff, led by the welcoming Anar at Reception, impressed us with their professionalism and warmth. Despite its three-star rating, the service at Biarritz felt more like that of a 4 or 5 star rating , with every staff member going above and beyond to ensure our comfort. Sheila, our waitress during dinner, was a standout, providing attentive service with a smile. .Our rooms were spacious, comfortable, and tastefully decorated, offering a perfect retreat after a day of exploring the island. One small issue with one room was promptly addressed by the manager, showcasing the hotel's commitment to guest satisfaction. For anyone planning a visit to Jersey, I highly recommend the Biarritz Hotel. It's a true paradise by the sea."

    Stayed in April 2024

  • Reviewed: 21 April 2024

    7.0
    I enjoyed my stay and the staff are superb
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Certain aspects of the room. No view of anything and I could hear staff talking in a room below me. Hear other people’s baths emptying above. Bed side light inadequate to read with

    Location is excellent, clean and well maintained

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Excellent location, wonderful views and friendly staff
    • Leisure trip
    • Couple
    • Superior Twin/Double Room with Sea View and Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Amazing sea views. Easy to get to airport by bus. Direct path down to sea front for easy access to beach and restaurants. Lovely area.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    A wonderful place to stay!
    • Leisure trip
    • Couple
    • Superior Twin/Double Room with Sea View and Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The room was lovely, with a balcony and a sea view. The staff were all friendly and helpful, and they made us feel very welcome. Would definitely stay here again.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    9.0
    Wonderful for a relaxing break.
    • Leisure trip
    • Couple
    • Sea View Double or Family Room
    • Stayed 5 nights

    First week open which meant the menu was quite restricted.

    Location superb and dining room view exceptional. Terrace lovely.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Overall we had a lovely stay , an early evening drink on the patio overlooking the bay was vey special.
    • Leisure trip
    • People with friends
    • Deluxe Inland Double or Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    I would have liked more options at breakfast ; granola, continental options.

    Location and the view of the bay

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Twin/Double Room with Sea View and Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Very impressed by the friendliness and helpfulness of all members of the staff. The view from our bedroom and from the dining room would be hard for any coastal hotel to improve upon. We’ve had several good visits to Jersey at various locations over many years but we have now found a hotel that we will certainly come back to - and hopefully soon.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    Very pleasant stay. A nice hotel which has room for improvements which could make it outstanding
    • Leisure trip
    • Couple
    • Superior Twin/Double Room with Sea View and Balcony
    • Stayed 2 nights

    The bath had a chip in the enamel and was stained by an old rubber shower mat. The hot water in the morning was tepid at best providing a chilly shower. The dinner menu options were very limited and uninteresting. Although a kettle and drinks supplies were provided it only included biscuits on the guest night which seemed an unnecessary frugal act.

    Good sized room and bed with a nice balcony and lovely view. The staff were top notch. Friendly, helpful and cheerful. The breakfast was good and plentiful.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Great location - beautiful views
    • Leisure trip
    • Family with young children
    • Sea View Double or Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Bathroom in our room was very dated

    Lovely setting looking out over the bay Good breakfast with lots to choose from Very nice staff

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Lovely hotel
    • Leisure trip
    • Family with young children
    • Deluxe Inland Double or Family Suite
    • Stayed 3 nights
    • Submitted via mobile

    A really lovely hotel. Only criticism would be that the sofa bed wasn't made up for my son, but this was quickly rectified. I would definitely stay here again.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    8.0
    PRICELESS VIEW
    • Leisure trip
    • Couple
    • Superior Twin/Double Room with Sea View and Balcony
    • Stayed 3 nights

    BREAKFAST NEEDS A PROPER MANAGER TO RUN IT, THE TEAM IS VERY KIND BUT CLEARLY THERE IS AN ABSENCE OF GUIDANCE. REFILLING THE BUFFET, CLEARING AND RELAYING NEED A DIFFERENT GEAR. BUFFET IS QUITE DECENT, NOT IN LINE WITH THE ISLAND, WITH THE PLACE, WITH THE HOTEL. NOT HAVING A FRESH BREWED COFFEE/CAPPUCCINO, BUT JUST A MACHINE, MOVE THIS BREAKFAST TO A BUDGET HOTEL RATHER THAN A PRICELESS VIEW BOUTIQUE ONE.

    THE VIEW IS BREATHTAKING, SLEEPING WITH THE SOUND OF THE WAVES IS PRICELESS

    Stayed in April 2024

Showing 1 – 25

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