Victoria Square, Clifton, Bristol, BS8 4EW, United Kingdom
#28 of 53 hotels in Bristol
Guests' ChoiceBased on 4123 hotel reviews
7.9Cleanliness
8.6
Comfort
8.6
Location
9.3
Facilities
7.8
Staff
8.9
Value for money
8.0
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 22, 2024
Sarah
United KingdomWe were on the entrance floor and the light from the hallway lit up around the door all through the night, I managed to block it a little with a blanket but I'm a light sleeper and found it distracting. Also despite notices asking people to be quiet, a few guests returned late and woke us. This happened on both nights. I did think the price we paid was somewhat expensive, especially considering I received emails since booking with substantially lower rates.
The location is really lovely and the surrounding views very pretty. Lots of local bars and places to eat. The room was exceptionally clean and comfortable with plenty of space.
Stayed in April 2024
Reviewed: April 21, 2024
Alison
United KingdomWould have liked a lift!
Location fabulous, reasonably priced parking, large double was great sized room
Stayed in April 2024
Reviewed: April 21, 2024
Sue
United KingdomHaving to choose what I wanted and a time for breakfast. Room was very small and a little run down down the price I paid . No mirror and lacking in plug sockets
Great location, good breakfast and comfy beds
Stayed in April 2024
Reviewed: April 20, 2024
Tracy
United KingdomLovely lady at reception
Stayed in March 2024
Reviewed: April 20, 2024
Susan
United KingdomThe window curtains were inadequate to keep bright light out from building opposite.also had to keep them closed as overlooked ...nets would be useful
Single room was expectedly small but better than.most single rooms,good sized unsuite bathroom bed comfy,lighting good,very quiet.Good secure hotel and room entry system,room.perfect temperature .
Stayed in April 2024
Reviewed: April 19, 2024
Emma
United KingdomThere aren't many facilities, only a small bar which we did use. There are plenty of bars/restaurants nearby though.
We have stayed here a few times. The main advantage is the convenient car parking at the back of the hotel (£9 charge). The rooms are clean and comfortable and the hotel is well priced compared to others near Clifton.
Stayed in March 2024
Reviewed: April 18, 2024
Tatiana
United KingdomRooms need a bit of renovation as look a bit shabby
Location and comfort
Stayed in March 2024
Reviewed: April 18, 2024
Lisa
United KingdomWe booked a standard double room, which as others had remarked was not so big and bathroom was rather petite but all worked fine. The room was very comfortable, and high ceilings and nice view made it feel more spacious.
Location was excellent, right in the heart of Clifton but very quiet and green. Staff were very friendly, efficient and helpful. Comfortable bed. Thank you.
Stayed in April 2024
Reviewed: April 16, 2024
Gordon
United KingdomWe are both over 80 and so stairs are not our friends. However a phone call when booking allowed us to be put in the room accessible by the least stairs. Obviously the age of the building precluded the installation of lifts.
Good breakfast and staff helpful in choosing health related dietary options. Immaculate cleanliness. Immediate access to bus stops enabled us to get to all but one of our planned city visirs. Taxi covered the other.
Stayed in April 2024
Reviewed: April 16, 2024
Sharon
AustraliaThe coffee in the room and at breakfast really needs updating and upgrading
Great location with excellent parking
Stayed in April 2024
Reviewed: April 16, 2024
Leah
NetherlandsNothing really, maybe a bit more info from the staff at the desk about public transport but Google maps gave me the necessary info in the end.
I loved the bed, very comfy.
Stayed in April 2024
Reviewed: April 14, 2024
Sruthi
United KingdomDated property for the price charged.
Quiet, easy check in and comfortable rooms. Good breakfast.
Stayed in February 2024
Reviewed: April 14, 2024
Robin
CanadaAttic room meant barely a view from window unless standing on bed. I had asked to not be on the ground floor as a woman traveling alone (which hotel would not have known) but was a bit surprised to then be placed right at the top! So beware what you request...I will be. A mini fridge would be welcome. **hairdryer cord not long enough to see in mirror. Increase length or move mirror slightly would be big improvement
Quirky room layout, china cups, good Yorkshire tea provided. Warm and comfy bed. Spacious. I would stay again. Didn't have breakfast so can't speak to that.
Stayed in April 2024
Reviewed: April 14, 2024
Julie
United KingdomA bit of a trek to our room at the top, but we were fairly warned when we booked, that this could be the case. We offered help with our luggage if we needed it. The double mattress felt like it had zero edge support, so you were rolling out if you slept anywhere near the edge.
Fantastic location, just across the square from lots of places to shop and eat. Surrounded by magnificent period houses and our explore along birdcage walk was beautiful. The room was clean and we had everything we needed. Breakfast was lovely too. A generous check out time of 11am made our last morning a bit more relaxed, which we appreciated.
Stayed in April 2024
Reviewed: April 13, 2024
Wendy
United KingdomConvenient and clean
Stayed in April 2024
Reviewed: April 13, 2024
Pippa
United Kingdomn/a
lovely building very characterful excellent location
Stayed in April 2024
Reviewed: April 13, 2024
Annette
United KingdomToo many stairs, to carry a heavy bag. Nothing else.
Lovely location
Stayed in March 2024
Reviewed: April 10, 2024
Eileen
United KingdomSound proofing wasn't good and uostairs room was very noisy banging about at 330am
Rooms were gorgeous. Decor really nice and very spacious.
Stayed in April 2024
Reviewed: April 10, 2024
Lis
United KingdomThis is a simple hotel in a great location.
Stayed in April 2024
Reviewed: April 10, 2024
Lydia
United KingdomBed was a bit lumpy and curtains didn't block the light out.
Clean and very welcoming staff.bathroom was excellent and new.
Stayed in April 2024
Reviewed: April 9, 2024
Vaughn
United KingdomCar park a little awkward to get in and out of
Great location, lovely hotel and staff excellent
Stayed in April 2024
Reviewed: April 9, 2024
Kay
United KingdomTall elegant single-glazed windows are beautiful but rattle in the wind! The hotel is a little tired and could use some redecoration.
Fabulous location and building. Welcoming, professional staff, comfy bed and lots of hot water.
Stayed in April 2024
Reviewed: April 8, 2024
Annette
United Kingdombed wasn’t the comfiest
great price and location
Stayed in April 2024
Reviewed: April 8, 2024
Andy
United KingdomThe breakfast was the only let down . It had to be pre-ordered and wasn’t very generous.
The location was perfect for Clifton and the Avon Gorge.
Stayed in April 2024
Reviewed: April 7, 2024
David
United Kingdomconvenient and comfortable
Stayed in April 2024
Oberammergau, Germany
Le Plan-de-la-Tour, France
Can Pastilla, Spain
Mooloolaba, Australia
Shumen, Bulgaria
Phuket, Thailand
Liberty, USA
Hangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content