Clarence Parade, Southsea, Portsmouth, PO5 3LJ, United Kingdom
#12 of 26 hotels in Portsmouth
Guests' ChoiceBased on 2113 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
9.3
Facilities
8.1
Staff
9.0
Value for money
7.8
Free Wifi
8.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: March 1, 2024
Elizabeth
United KingdomNothing
Excellent restaurant, great location
Stayed in February 2024
Reviewed: February 29, 2024
Sam
United KingdomThe noise outside from the gazebo until after 11pm
The reception area was an opulent greeting
Stayed in February 2024
Reviewed: February 27, 2024
Ostar
NetherlandsProviding me a scrappy room in the first place, they knew...
After checking in, I got a room, cold, small, and noisy because it was located towards a busy road. The window couldnt close properly. Went back, and they provided me with a better room, was easly done.
Stayed in February 2024
Reviewed: February 26, 2024
Paul
United KingdomThe shower was poor - I could not stand up in it and the water went all over the floor (so the shower guard was also poor)
Our room was nicely refurbished and was large. We had a lovely view from the room.
Stayed in February 2024
Reviewed: February 25, 2024
Frances
United KingdomWould have liked 2 bedside lamps, one each side.
It’s grandeur and decor.
Stayed in February 2024
Reviewed: February 21, 2024
Sean
United KingdomA tad dated in terms of room decor. However, it didn't take away from the stay being enjoyable.
It is an elegant hotel. The staff are solid and the facilities are as you would expect of a hotel of this age.
Stayed in February 2024
Reviewed: February 21, 2024
Michele
United Kingdom1st morning, handle missing from shower. Tried bath but plug stuck as chain detached. Reported but not mended by evening return. Moved to another room, which was lovely.
Excellent location with views of the sea, helpful and friendly staff, spacious, attractive decor.
Stayed in February 2024
Reviewed: February 19, 2024
Gillian
United KingdomOur superior double room was large and comfortable, as well as having lovely decor. The fridge with cold water was appreciated, as were the plentiful teas and coffees. The bathroom was huge with a dressing table, overbath shower, basin and loo, plus a dressing table. The stunning tiles and wallpaper were gorgeous. Breakfast was one of the best I've had. The hotel is very convenient for Hovertravel to the Isle of Wight, local restaurants and has plenty of parking. We had a great stay.
Stayed in February 2024
Reviewed: February 16, 2024
Aleksandra
United KingdomBeautiful building and very close to seaside.
Stayed in December 2023
Reviewed: February 11, 2024
Alice
United KingdomIt was beautiful
Stayed in February 2024
Reviewed: February 11, 2024
Wendy
United KingdomSteep steps up to main entrance. Fine for me but my aging friend really struggled.
Beautiful building.
Stayed in February 2024
Reviewed: February 9, 2024
Emily
United KingdomRoom was very big and there was just two chairs and a table which didn’t make the room feel very cosy, felt like there needed to be a sofa or something to fill the space. No smart tv in our room.
Bed was very comfortable, bathroom was very nicely decorated and the shower was really good. The member of staff who checked us in in the evening was really friendly and helpful!
Stayed in February 2024
Reviewed: February 6, 2024
Terry
United KingdomCould do with a bit more heat
Convenient location . Centrally placed.
Stayed in February 2024
Reviewed: February 6, 2024
Anthony
United KingdomWiFi was very difficult to connect and really needs addressing. Booked a table in the resteraunt and was out in a noisy bar for food.
Location and reception staff
Stayed in January 2024
Reviewed: February 5, 2024
George
United KingdomNothing
Great staff, great location, food also great
Stayed in February 2024
Reviewed: February 5, 2024
Lotte
United KingdomCentral heating was a bit noisy in the room.
Excellent cooked breakfast, one of the few places I’ve stayed where it is served from the kitchen not on a buffet. Great service, lovely grand breakfast room. Neat & tidy rooms and they gave us a free upgrade as it was quiet / low season! Great location close to all Southsea sights & the water.
Stayed in February 2024
Reviewed: February 5, 2024
Andrew
United KingdomUpgrade
Stayed in February 2024
Reviewed: January 31, 2024
Rosa
United KingdomA bit spooky
The friendly staff.
Stayed in January 2024
Reviewed: January 28, 2024
Sharon
United KingdomShame no toiletries, not even soap available in hotel rooms
Lovely room over looking the sea, perfect location
Stayed in January 2024
Reviewed: January 28, 2024
Helen
United KingdomA tad annoying that most of the lights were interconnected - unless you had the main light on you couldn’t operate the mirror light only for example. And as the room was overlooked by other properties who could see in, one didn’t want the room to be lit up . Only other thing with which we had some criticism was the breakfast. We sat at a table which hadn’t been cleared (our choice, I know) but it never was cleared and service was generally very slow. Would have been nice to have yoghurts available. However the cooked breakfast was good, no complaints.
Beautiful building. Room was small but very well appointed . Was really good to have a decent sized tv (prob 50”?). Bed very comfortable - and large!
Stayed in January 2024
Reviewed: January 27, 2024
Mike
United KingdomNothing
Room was smart and spotless. Breakfast was very good. Location was exceptional.
Stayed in January 2024
Reviewed: January 25, 2024
Roger
United KingdomSize of room and comfortable bed.
Stayed in January 2024
Reviewed: January 24, 2024
Gary
United KingdomRoom we were in (376) obviously needed refreshing but knew that when booked . Found the mattress bit on the soft side
View looking across to isle of wight. Plenty of space Lovely shower Staff were very friendly & helpful Food was lovely
Stayed in January 2024
Reviewed: January 23, 2024
James
United KingdomNothing
The rooms, the food but mainly the staff.
Stayed in January 2024
Reviewed: January 23, 2024
James
United KingdomPoor facilities for disabled I could only enter via the basement
Situation good room service
Stayed in December 2023
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