Cleator, Cleator, CA23 3DT, United Kingdom
#4 of 6 hotels in Cleator
Guests' ChoiceBased on 947 hotel reviews
7.5Cleanliness
8.0
Comfort
8.0
Location
8.3
Facilities
7.4
Staff
8.8
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 6 May 2024
Clare
United KingdomThe outside needed some attention and the shower had small traces of mould.
Lovely old residence
Stayed in May 2024
Reviewed: 29 April 2024
Jackie
United KingdomThe place has lots of potential but seems to be a bit run down. It looks like money hadn’t been spent on its upkeep for quite some time.
The staff were friendly and the food was good. The hotel was clean and comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
John
United KingdomPoor shower
Excellent breakfast and great friendly staff, perfect location and very homely
Stayed in April 2024
Reviewed: 22 April 2024
Stephanie
United KingdomReally fabulous food
Stayed in April 2024
Reviewed: 22 April 2024
Elizabeth
United KingdomNo vegetarian options on the main menu for dinner, so I had to get the soup
Very pretty, staff were very polite, room had everything I needed
Stayed in April 2024
Reviewed: 20 April 2024
John
United KingdomMenu
Better food options
Stayed in March 2024
Reviewed: 17 April 2024
Steve
United KingdomThe Wi-Fi isn't great. Couldn't get any in my room.
Friendly Booking in.
Stayed in April 2024
Reviewed: 29 March 2024
Gary
United KingdomLovely clean room with a massive bed both bath n shower room looked onto garden which dog enjoyed walking in staff very friendly lovely breakfast staff would bring our dog a sausage every morning for his breakfast.
Stayed in March 2024
Reviewed: 28 March 2024
Dona
United KingdomThe authentic country style
Stayed in March 2024
Reviewed: 27 March 2024
Alan
United KingdomEvening meal finished at 8pm and friends arriving late had to go elsewhere for food on arrival
Fantastic location, beautiful architecture and very helpful staff
Stayed in March 2024
Reviewed: 25 March 2024
Karen
United KingdomThe building, although clean , was tired looking , and some of the bedroom furniture looked the same way . ( I stayed in room 5 ) The window in my bedroom didn't close firmly ( although I'll admit that this gave the advantage of me being woken by birdsong ......never a bad thing !!) and the curtains wouldn't close fully . Bathroom taps could do with being replaced too .
The staff were extremely good , friendly without being intrusive, and very helpful . Nothing was too much trouble . There was an efficient and relaxed atmosphere. The food was also very good. Tasty and freshly cooked , and value for money . I couldn't fault the cleanliness especially for what looks like an old building.
Stayed in March 2024
Reviewed: 25 March 2024
Janet
United KingdomSome of the bed linen was torn Signage to overflow car park poor so we didn’t see it when returning in the dark
We had a room with a door directly into the garden - would be absolutely lovely in the summer.
Stayed in March 2024
Reviewed: 16 March 2024
Shirley
United KingdomThe shower was neither use nor ornament and the water temperature was cold. Thankfully there was a bath.
Nice and clean. Very quiet of a night time. Lovely and warm-not at all stingy with the heating. Had the option of a bath or shower
Stayed in March 2024
Reviewed: 8 March 2024
Rosie
United KingdomNobody showed me to my room when I arrived - I had to find it and got confused and lost.... I had to put the ironing board up in order to be able to have a surface for the kettle where it could reach a plug socket. The extension cable was hanging out of the wall by the flex!! The shower wouldn't switch off. I had to ring reception and although someone came quickly, they couldn't turn it off either and I had to wait for one of the room cleaners to come and do it. The staff did want to be helpful.
Lovely friendly staff Nice grounds/location Reasonable food in very grand dining room! Felt very at home and relaxed there. The staff were very obliging and even insisted I borrowed an umbrella to go out in the rain for example.
Stayed in March 2024
Reviewed: 5 March 2024
John
United KingdomIdeal with the dog bedroom opened directly onto grounds.
Stayed in March 2024
Reviewed: 24 February 2024
Graeme
United KingdomThe door lock on room 17 would not work at all, I had to use a card to prevent the door locking when I went out
Breakfast, fire downstairs, grounds
Stayed in February 2024
Reviewed: 13 February 2024
Suec
United KingdomFantastic staff. Really helpful and friendly.
Stayed in February 2024
Reviewed: 4 February 2024
Alison
United KingdomWe felt the whole place is struggling and would be blessed with an injection of money to keep the place as beautiful as possible. The curtains and decor etc was tired and in need of attention. This didn't spoil our stay, we felt sad that lovely homes like this are suffering from lack of funds. As most of the country.
The grandeur of the buildings and friendly staff
Stayed in February 2024
Reviewed: 6 December 2023
Mark
United KingdomIt was a mix of faulty towers and a haunted mansion. The room was quite dangerous. I know, this sounds silly but the bed had a strange set of stairs outside the bathroom and the shower was also up 2 steps in the bathroom. The 4 poster bed in the supposed bridle suite creaked like an old ship and had a stupidly sharp piece of wood at heel height. Caused my Achilles much pain! You aren't blessed for lots of accommodation in that part of the country so you have to take what you can get. The pics are quite misleading I believe. They make it look quite grand, regal even. It is not though. I didn't have a terrible stay but equally, I didn't have. Good stay either.
There was plenty of parking and they had a decent beer on tap.
Stayed in October 2023
Reviewed: 4 December 2023
Simone
United Kingdomwas directed upstairs to the room and it was on the ground floor. booked very last minute and got a room much in need of updating, hot water took ages to get to the sink in the bathroom
food is good, the grounds lovely
Stayed in November 2023
Reviewed: 26 November 2023
Priyadarshan
United KingdomGood
Stayed in September 2023
Reviewed: 10 November 2023
Margaret
United KingdomDidn’t appear to be able to control the extremely hot shower water resulting in not being able to use it
Bed was comfy Breakfast was lovely. Asked for a ground floor room which was quickly responded to and sorted
Stayed in November 2023
Reviewed: 5 November 2023
Teresa
IrelandIt doesn't provide an evening meal and it's not located near anywhere that provides an evening meal
Nice to see the property being repurposed
Stayed in November 2023
Reviewed: 23 October 2023
Jeremy
United KingdomLovely old world hotel, lots of character. Very friendly staff. Good value food. Hotel parking is welcome. Very convenient stop on the Coast to Coast footpath.
Stayed in October 2023
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