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  5. Reviews of The Ennerdale Country House Hotel ‘A Bespoke Hotel’

Reviews of The Ennerdale Country House Hotel ‘A Bespoke Hotel’ 3 stars

Cleator, Cleator, CA23 3DT, United Kingdom

#4 of 6 hotels in Cleator

Guests' Choice

Review score

Based on 947 hotel reviews

7.5

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    8.3

  • Facilities

    7.4

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The outside needed some attention and the shower had small traces of mould.

    Lovely old residence

    Stayed in May 2024

  • Reviewed: 29 April 2024

    6.0
    Pleasant
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The place has lots of potential but seems to be a bit run down. It looks like money hadn’t been spent on its upkeep for quite some time.

    The staff were friendly and the food was good. The hotel was clean and comfortable.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Great stuff enjoyed it
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Poor shower

    Excellent breakfast and great friendly staff, perfect location and very homely

    Stayed in April 2024

  • Reviewed: 22 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really fabulous food

    Stayed in April 2024

  • Reviewed: 22 April 2024

    7.0
    Very helpful
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night

    No vegetarian options on the main menu for dinner, so I had to get the soup

    Very pretty, staff were very polite, room had everything I needed

    Stayed in April 2024

  • Reviewed: 20 April 2024

    7.0
    Quite but nice
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Menu

    Better food options

    Stayed in March 2024

  • Reviewed: 17 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The Wi-Fi isn't great. Couldn't get any in my room.

    Friendly Booking in.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    9.0
    Chilled out Getaway.
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely clean room with a massive bed both bath n shower room looked onto garden which dog enjoyed walking in staff very friendly lovely breakfast staff would bring our dog a sausage every morning for his breakfast.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    Ill be back
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The authentic country style

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Overall enjoyable and would recommend for a short stay. Beautiful building maintaining the culture and character of the
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Evening meal finished at 8pm and friends arriving late had to go elsewhere for food on arrival

    Fantastic location, beautiful architecture and very helpful staff

    Stayed in March 2024

  • Reviewed: 25 March 2024

    8.0
    Friendly place and good food .
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    The building, although clean , was tired looking , and some of the bedroom furniture looked the same way . ( I stayed in room 5 ) The window in my bedroom didn't close firmly ( although I'll admit that this gave the advantage of me being woken by birdsong ......never a bad thing !!) and the curtains wouldn't close fully . Bathroom taps could do with being replaced too .

    The staff were extremely good , friendly without being intrusive, and very helpful . Nothing was too much trouble . There was an efficient and relaxed atmosphere. The food was also very good. Tasty and freshly cooked , and value for money . I couldn't fault the cleanliness especially for what looks like an old building.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Comfortable stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the bed linen was torn Signage to overflow car park poor so we didn’t see it when returning in the dark

    We had a room with a door directly into the garden - would be absolutely lovely in the summer.

    Stayed in March 2024

  • Reviewed: 16 March 2024

    6.0
    Lovely surroundings
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The shower was neither use nor ornament and the water temperature was cold. Thankfully there was a bath.

    Nice and clean. Very quiet of a night time. Lovely and warm-not at all stingy with the heating. Had the option of a bath or shower

    Stayed in March 2024

  • Reviewed: 8 March 2024

    6.0
    Pleasant
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Nobody showed me to my room when I arrived - I had to find it and got confused and lost.... I had to put the ironing board up in order to be able to have a surface for the kettle where it could reach a plug socket. The extension cable was hanging out of the wall by the flex!! The shower wouldn't switch off. I had to ring reception and although someone came quickly, they couldn't turn it off either and I had to wait for one of the room cleaners to come and do it. The staff did want to be helpful.

    Lovely friendly staff Nice grounds/location Reasonable food in very grand dining room! Felt very at home and relaxed there. The staff were very obliging and even insisted I borrowed an umbrella to go out in the rain for example.

    Stayed in March 2024

  • Reviewed: 5 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Ideal with the dog bedroom opened directly onto grounds.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    7.0
    Good apart from the door lock
    • Business trip
    • Group
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The door lock on room 17 would not work at all, I had to use a card to prevent the door locking when I went out

    Breakfast, fire downstairs, grounds

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Very welcoming
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Fantastic staff. Really helpful and friendly.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    7.0
    A welcome birthday break
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We felt the whole place is struggling and would be blessed with an injection of money to keep the place as beautiful as possible. The curtains and decor etc was tired and in need of attention. This didn't spoil our stay, we felt sad that lovely homes like this are suffering from lack of funds. As most of the country.

    The grandeur of the buildings and friendly staff

    Stayed in February 2024

  • Reviewed: 6 December 2023

    6.0
    This could be considered quite misleading.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a mix of faulty towers and a haunted mansion. The room was quite dangerous. I know, this sounds silly but the bed had a strange set of stairs outside the bathroom and the shower was also up 2 steps in the bathroom. The 4 poster bed in the supposed bridle suite creaked like an old ship and had a stupidly sharp piece of wood at heel height. Caused my Achilles much pain! You aren't blessed for lots of accommodation in that part of the country so you have to take what you can get. The pics are quite misleading I believe. They make it look quite grand, regal even. It is not though. I didn't have a terrible stay but equally, I didn't have. Good stay either.

    There was plenty of parking and they had a decent beer on tap.

    Stayed in October 2023

  • Reviewed: 4 December 2023

    8.0
    lovely place, being updated as time goes on
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    was directed upstairs to the room and it was on the ground floor. booked very last minute and got a room much in need of updating, hot water took ages to get to the sink in the bathroom

    food is good, the grounds lovely

    Stayed in November 2023

  • Reviewed: 26 November 2023

    9.0
    Good
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good

    Stayed in September 2023

  • Reviewed: 10 November 2023

    8.0
    Very nice
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Didn’t appear to be able to control the extremely hot shower water resulting in not being able to use it

    Bed was comfy Breakfast was lovely. Asked for a ground floor room which was quickly responded to and sorted

    Stayed in November 2023

  • Reviewed: 5 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It doesn't provide an evening meal and it's not located near anywhere that provides an evening meal

    Nice to see the property being repurposed

    Stayed in November 2023

  • Reviewed: 23 October 2023

    9.0
    I would stay there again. Lovely old hotel with character.
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Lovely old world hotel, lots of character. Very friendly staff. Good value food. Hotel parking is welcome. Very convenient stop on the Coast to Coast footpath.

    Stayed in October 2023

Showing 1 – 25

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