358 Westgate Road, Newcastle upon Tyne, NE4 6NU, United Kingdom
#32 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 718 hotel reviews
8.0Cleanliness
8.6
Comfort
8.5
Location
8.0
Facilities
8.1
Staff
8.6
Value for money
8.3
Free WiFi
7.0
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End of dialog contentReviewed: 3 October 2023
Sue
AustraliaA little far from town to walk. Neighbour could do with a tidy up. Glad carpark was partially gated
Value for money. Restaurant next door had fabulous food, in fact went there two nights in a row due to too far from other options. Had a great waiter GOPU. Rooms had a king size bed which we found rare to have on our 8 week trip in UK Close to motorbike shops to keep boys happy
Stayed in September 2023
Reviewed: 3 October 2023
Alistair
United Kingdomlocation a little ropey
room good
Stayed in August 2023
Reviewed: 30 September 2023
Mustafa
JordanNo washing machines or dry clean
Stayed in September 2023
Reviewed: 26 September 2023
Marcus
United KingdomGood location for going to the football short walk to the ground
Stayed in September 2023
Reviewed: 24 September 2023
Anna
United KingdomNothing
Staff were all amazing. Incredibly welcoming, polite and helpful. Fabulous Akbar restaurant attached. Very clean. Great shower.
Stayed in September 2023
Reviewed: 17 September 2023
Downton
United KingdomNoise from the restaurant below, but it turned off at 11ish so it was fine.
It was well positioned in the City and very comfortable. The staff were lovely and overall it was a great stay.
Stayed in September 2023
Reviewed: 17 September 2023
Simon
United KingdomVery comfortable and quiet
Stayed in September 2023
Reviewed: 17 September 2023
V
United Kingdombathroom curtains and commode should have been taken care more
room was clean ... bathroom need a good attention
Stayed in September 2023
Reviewed: 14 September 2023
Paul
United KingdomTo far to walk into Town.
Great Big Bed, loads of room, very clean, great shower. Bit of a walk into Newcastle Town Centre aprox £6.00 taxi fare each way.
Stayed in September 2023
Reviewed: 13 September 2023
Radovan
United KingdomRoom and bathroom needs updating, door in bathroom doesn't close properly and whole bathroom/WC is a bit small. All equipment is a bit dated. But it does the job 👍
Location, parking, size of room, comfy bed.
Stayed in September 2023
Reviewed: 10 September 2023
Clare
United KingdomThere was music playing from around 5pm to 11pm, almost like repetitive club music. TV remote was visibly not clean, it looks like there was some dried food stuck on the gap to access the battery compartment.
Receptionist was welcoming and kind. Bed was comfortable.
Stayed in September 2023
Reviewed: 7 September 2023
Kam
United Kingdomsmart TV very slow
spacious clean rooms, asked for a fan and received with it; Great restaurant on the ground floor
Stayed in September 2023
Reviewed: 2 September 2023
Richard
United KingdomThere was some noise from other guests, particularly during the early hours of the morning - however, that isn't the hotels fault!
I liked the comfort, cleanliness and decor of the room. Staff were friendly and helpful and everything went smoothly.
Stayed in August 2023
Reviewed: 2 September 2023
Alan
United KingdomSmall problem with the lift but soon rectified The hill back from city 🥲hehe caught a bus
Lovely stopover Quiet and good service as usual Good parking and room was usual high standard Staff were polite and friendly Good facilities and close to city centre Highly recommended
Stayed in September 2023
Reviewed: 2 September 2023
Ken
United Kingdom.
Location
Stayed in August 2023
Reviewed: 28 August 2023
Dan
United KingdomShower felt a bit small, no A/C ot fan for hot summer evenings.
Good location, big rooms.
Stayed in August 2023
Reviewed: 16 August 2023
Tony
United Kingdomvery little
very nice place
Stayed in August 2023
Reviewed: 14 August 2023
Laima
United KingdomIt is not guest friendly, our daughter couldn't come with us, even for 5 min. That's the reason why next time we will look for another hotel. Overpriced for such an old and really worn out room.
Comfortable bad.
Stayed in August 2023
Reviewed: 14 August 2023
Mike
United Kingdomparking is an issue when the indian resaurant is open. I arrived on a friday evening lateish ( after 8 ) so struggled to park. obviously a little loud until the restaurant shuts , but they get less busy later on .
nice little hotel . convenient for the city 5-10 minutes walk . not the best of areas (not exactly scenic) Convenient if you like indian food ( attached restaurant )
Stayed in August 2023
Reviewed: 14 August 2023
Tony
United KingdomParking was good but got very full at weekends A lot further from the shops than i thought
Hotel room was very clean with a good sized bathroom Beds very good and comfortable.
Stayed in August 2023
Reviewed: 14 August 2023
Michael
United KingdomNothing really.
Great position, 10 minute walk to St James, plenty of parking.
Stayed in August 2023
Reviewed: 10 August 2023
Pauline
United KingdomLovely building.
The rooms are stylish.
Stayed in July 2023
Reviewed: 10 August 2023
Alan
United KingdomNothing
Everything was great as usual Staff very friendly and helpful Room was large and comfortable with good size bed and firm pillows Good toiletries and tea/coffee and biscuits Great secure parking Good for city centre access Highly recommended
Stayed in August 2023
Reviewed: 6 August 2023
Ron
United KingdomNothing
Located close to the city centre; ample onsite parking; for those who like Asian cuisine - there's Akbar's restaurant adjoining the hotel; I was offered an upgrade when an issue emerged with my hooked room - immediately.
Stayed in August 2023
Reviewed: 3 August 2023
Marie-gervaise
United KingdomThe stand in showers are very narrow and some of the amenities are in disrepair (the wallpaper was peeling off in our room and the temperature control on the shower was broken ; one room we were assigned had a broken bed.) I would recommend avoiding the breakfast as we found it inordinately expensive, but it is a convenient amenity. However, as indicated above, the staff were quick to fix any material issues.
All the rooms have comfortable king beds. The staff are very responsive and make sure to address any issues very quickly.
Stayed in July 2023
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