8 Market Place, Chippenham, SN15 3HD, United Kingdom
#18 of 29 hotels in Chippenham
Guests' ChoiceBased on 1235 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.9
Facilities
8.3
Staff
8.6
Value for money
7.9
Free WiFi
8.5
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End of dialog contentReviewed: 3 May 2024
Melanie
United KingdomNicely designed
Stayed in April 2024
Reviewed: 26 April 2024
Karen
United KingdomThe room did get a tad hot.
Fabulous position in Chippenham a beautiful historic building and the addition is done tastefully. Staff are superb.
Stayed in March 2024
Reviewed: 22 April 2024
John
United KingdomNothing really
Central location good rooms
Stayed in April 2024
Reviewed: 20 April 2024
Tracy
New ZealandJust noting that my shower curtain had mould on it, (washed but still) The walls were covered in scratches in the paint. Otherwise comfy bed, nice shower and lively setting looking at the courtyard.
Lovely setting, beautiful buildings.
Stayed in April 2024
Reviewed: 19 April 2024
Graham
United KingdomExtra charge for car park.
Great location. Comfortable, quiet room.
Stayed in April 2024
Reviewed: 15 April 2024
Petal
United KingdomThe cost of parking and breakfast all charged as extra made it too expensive
Room was a nice size Shower was very good
Stayed in April 2024
Reviewed: 15 April 2024
Peter
United KingdomWell located, good breakfast
Stayed in March 2024
Reviewed: 8 April 2024
Esther
United KingdomThe amount of stair to climb to my room Paying for parking
Pool Breakfast Bath tub Staff
Stayed in April 2024
Reviewed: 8 April 2024
Yakup
United KingdomCustomer Service from receptionist. Other staff were very friendly.
Everything was good , only receptionist was not helpful or welcoming, she was quite bit unfriendly. Other than , hotel and facilities amazing, nice open buffet breakfast.
Stayed in March 2024
Reviewed: 7 April 2024
Paula
United KingdomNo drawers in the room, but other than that it was extremely comfortable.
Nice big, quiet rooms. Easy to park, staff very nice and the hotel is in a great location for surrounding restaurants and shops. Very easy to get to Bath and nice to get back to Chippenham to relax after a long day exploring the city.
Stayed in April 2024
Reviewed: 4 April 2024
Elizabeth
United KingdomVery noisy road and room hot
Clean and comfortable, friendly staff
Stayed in April 2024
Reviewed: 1 April 2024
Abhijit
United KingdomMy room was on 2nd floor with no lift. Very problematic for my wife who has problem in the legs and can not use steps regularly, so have to restrict to our room most of the time.
Best location close to Chippenham city center , Good sized room, Nice and helpful staff God and Breakfast in the morning, overall good ambience and cleanliness.
Stayed in March 2024
Reviewed: 1 April 2024
George
United KingdomAllows dogs into to rooms,
Nice clean room
Stayed in March 2024
Reviewed: 28 March 2024
Sarah
United KingdomRestaurant menu very limited
Very economic hotel which suited my needs. Clean and tidy, staff helpful and a bonus swimming pool.
Stayed in March 2024
Reviewed: 28 March 2024
Terry
United KingdomCold in the annex but that was minor. External door didn't shut completely.
Size of room
Stayed in January 2024
Reviewed: 27 March 2024
Neil
FranceVery mean £5 car parking fee, ridiculously small bathroom sink hardly fit for purpose, noisy door shutting mechanisms, mean choice of TV channels!
For: Ultra comfy super king bed and pillow, pet friendly (£10 surcharge) dedicated parking. Pleasant bar staff
Stayed in March 2024
Reviewed: 21 March 2024
Trevor
United KingdomRooms were too warm , especially as it was only March. The breakfast buffet area was cramped , especially around the coffee machine
Location , swimming pool, gym
Stayed in March 2024
Reviewed: 17 March 2024
Edward
United KingdomFriendly staff and good facilities. No
Stayed in February 2024
Reviewed: 17 March 2024
Emily
United KingdomThe front door was closed very early in the night
It was clean and comfy
Stayed in February 2024
Reviewed: 16 March 2024
Michael
United KingdomThe hotel temperature was uncomfortably hot.
Comfortable room. Restaurant good.
Stayed in March 2024
Reviewed: 16 March 2024
Amalia
GreeceA hotel’s first impression is the person who welcomes you upon arrival. I called to ask if they have any transfer / taxi company they work with as I arrived late and could not find a taxi. They suggested I check on line. Same tone upon check in. A smile can take you a long way.
Very accessible from the train station. Big room [stayed in Badminton] but many stairs to go up, do take note of that if you have heavy luggages. Very friendly staff in breakfast, helpful and with a big warm welcoming smile.
Stayed in March 2024
Reviewed: 14 March 2024
Amanda
United KingdomThere wasn’t anything that concerned us.
It was clean and comfortable. Large room with a lot of space having a mixture of antique and modern furniture.
Stayed in March 2024
Reviewed: 7 March 2024
Philip
United KingdomSee above.
Stayed here for two nights 3-5 March. Room .Very nice comfortable large room on the top floor. Great bed. Everything very clean. Lots of hot water for bath/shower. Lovely clean fluffy towels. Great value for the price I’d say. Didn’t have breakfast. So many places to have it in town. Used the bar for one drink all very nice in the comfortable lounge. This is without a doubt a great place to stay I really recommend it. Best Western hotels can be hit and miss I have found but this one is
Stayed in March 2024
Reviewed: 5 March 2024
Julie
United KingdomStaff seemed unhappy and it wasn't busy or rushed for them
Location
Stayed in March 2024
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