Belstead Road, Ipswich, IP2 9HB, United Kingdom
#9 of 16 hotels in Ipswich
Guests' ChoiceBased on 3215 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
8.3
Staff
8.8
Value for money
8.2
Free WiFi
7.9
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End of dialog contentReviewed: 6 May 2024
Susan
United KingdomSome really old past its best furniture , an awful smell around the breakfast room
Close to facilities, lovely grounds, some gorgeous furniture
Stayed in May 2024
Reviewed: 4 May 2024
Amanda
United KingdomOne bedside lamp bulb needed replacing & TV remote not working possibly needed new batteries.
Quiet and comfortable. Easy parking.
Stayed in May 2024
Reviewed: 3 May 2024
Shirley
United KingdomVery low water pressure for shower
Good, quiet location. Comfortable and clean.
Stayed in May 2024
Reviewed: 3 May 2024
Georgia
United KingdomTired sofa facilities No cushions on sofas by the pool Needs an upgrade
Clean rooms Friendly staff Great breakfast
Stayed in May 2024
Reviewed: 1 May 2024
Jane
United KingdomLittle tried in deco Plus a smell of drains near bar area and restaurant rather unpleasant
Nice spa treatment And dinner and breakfast
Stayed in April 2024
Reviewed: 1 May 2024
Patricia
United KingdomVery convenient location.
Stayed in April 2024
Reviewed: 29 April 2024
Dominic
United KingdomWindow in our room had dirt in and a snail on the window... and the back of the toilet didn't seem tk be sweets. Also feel the car parl near outside room.cpuld do with a tidy up
Resturant and bar were lovely.. pool was very relaxing and the steam room and jacuzzi were very relaxing
Stayed in April 2024
Reviewed: 29 April 2024
Adams
United KingdomNa
Friendly and comfortable .
Stayed in April 2024
Reviewed: 29 April 2024
Miss
United KingdomFriendly helpful staff. Lovely breakfast.
Stayed many times over the years. Good value for money. Great little getaway.
Stayed in April 2024
Reviewed: 28 April 2024
Rebecca
United KingdomThink photo of single room was of a bigger bed and cleanliness of changing room, not able to lock bags away, not so great.
Staff, food, room, spa.
Stayed in April 2024
Reviewed: 28 April 2024
Di-giulio
United KingdomNothing
Great value for money, lovely hotel, best I’ve stayed in, lovely swimming pool
Stayed in April 2024
Reviewed: 25 April 2024
Anthony
United KingdomRoom slightly tired. No hairdryer.
The decor and restaurant
Stayed in April 2024
Reviewed: 22 April 2024
Veronica
United KingdomYou need a car to move around. There are no restaurants, cafes, or shops around.
Loved the Spa facilities, just what I was looking for. Polite, friendly and professional staff.
Stayed in April 2024
Reviewed: 20 April 2024
Barbara
United KingdomSkip and rubbish including broken glass in one of the parking areas
Comfortable bed, spacious room, warm , clean and good service
Stayed in April 2024
Reviewed: 18 April 2024
Bethany
United KingdomThe floor of my room didn’t look like it had been swept/vacuumed from the last person who stayed, so we felt a little uncomfortable without our shoes on. Also, I paid for a garden view room and the view looked straight onto the side of the pool building, so it wasn’t the view I paid for (- bride & bridesmaids - getting ready for the wedding so we wanted a nice background in the photos). The pool and spa facilities haven’t changed from many years ago when I was last there, it could definitely do with a spruce up! Also, the rooms inside the hotel need some TLC.
The reception staff were very friendly and the waiters in the restaurant were super. The food and cocktails in the restaurant were also great. My room (other than the cleanliness of the floor) was great, very nicely decorated.
Stayed in April 2024
Reviewed: 15 April 2024
Philippa
United KingdomN/A
Breakfasts and dinners good range of items/meals. Staff very helpful and friendly. Room comfortable. Cleaned and drinks replenished daily. Swimming pool area good although some of chairs need repairing/replacing.
Stayed in March 2024
Reviewed: 12 April 2024
Marion
United KingdomIf you’re short, trying to reach round the shower screen to put the bath plug in and put the taps on was really difficult. My husband is 1.72m tall and he struggled. We found the mattress on the bed a little too firm . Minor points all in all !
Set in lovely surroundings, the hotel had a really ornate interior. The garden room we stayed in was nice, but the door had privacy screening so you couldn’t look out onto the private patio. A net that could be moved aside would be better . And the chairs outside hadn’t been made ready , which would have been good rather than important. The swimming pool was warm and easy to get into. ( I’m disabled) The staff were fantastic!
Stayed in April 2024
Reviewed: 10 April 2024
Silvia
United KingdomOn closer inspection there is quite a bit of room for improvement. The standard of cleaning was average, swimming pool changing area floor always a bit dirty and the same sticky stuff on the walls for 3 days. Shower head broken. Garden furniture legs broken, table in room wobbly, all sockets switched off and behind furniture...the list of little errors goes on and on. Would need a fresh pair of eyes to give it the once over.
Restaurant on site, swimming pool, room with garden access, generous room size. Overall it is a nice hotel, looks pompous with it's furniture and gilding
Stayed in April 2024
Reviewed: 9 April 2024
Patricia
United KingdomThe fixed shower screen, making it difficult for me to get in and out of the bath
We loved our room - No. 105. Very spacious, clean with an outdoor seating area.
Stayed in April 2024
Reviewed: 8 April 2024
Steve
United Kingdommattress needs replacing you felt the springs when you laid down and loads of ants in the room
we have been several times leisure centre and food excellent
Stayed in April 2024
Reviewed: 7 April 2024
Margaret
United KingdomNothing
All of it
Stayed in April 2024
Reviewed: 5 April 2024
Naomi
United KingdomGreat hotel - only issue we had was the fire alarm constantly going off at 2am for about half an hour on our last night there. Nothing anyone could have done about it, but it did ruin our nights sleep 😂
Stayed in April 2024
Reviewed: 2 April 2024
Peter
United KingdomHOT Breakfasts
Everything was very good. Except the breakfast. I went down at 7.05am and most of the items on the hot plate were warm and not hot. I personally like my brekfast hot and not warm. especially beans and tomatoes etc.
Stayed in March 2024
Reviewed: 1 April 2024
Claire
United KingdomIt was very clean and tidy. Well decorated. Love the period features in the dining room. Staff were very friendly.
Stayed in April 2024
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