8-16 Princes Square, Westminster Borough, London, W2 4NT, United Kingdom
#725 of 1,012 hotels in London
Guests' ChoiceBased on 2708 hotel reviews
7.2Cleanliness
7.6
Comfort
7.5
Location
8.8
Facilities
7.2
Staff
8.4
Value for money
7.3
Free Wifi
8.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 11, 2024
Toby
United KingdomNo sandal , teeth bush and teeth paste provide.
Silent, clean and secure
Stayed in April 2024
Reviewed: April 10, 2024
Lesley
United KingdomVery minor adjustments would be helpful - for example, hooks for the back of the bathroom door, and a small shelf in the shower unit - but no complaints.
Excellent welcome from polite and helpful staff. Reasonable price for a central location. Room was small (as to be expected for the price) but well-planned. We were pleasantly surprised that the hotel had a lift. We would use this hotel again.
Stayed in April 2024
Reviewed: April 9, 2024
Prapaipron
United KingdomNone!
Nice and warm welcome from the front desk the room are clean and the breakfast is very good.
Stayed in April 2024
Reviewed: April 9, 2024
John-paul
Canadaolder hotel, not recently reno'd. rooms not special.
location and staff were great. breakfast was good too.
Stayed in March 2024
Reviewed: April 9, 2024
S
United KingdomShower head in my room was very dirty . It needs proper cleaning . Also the window in the room didn’t fully close , so cold wind was coming through during the night.
I liked that scrambled eggs were made of real eggs . In some hotels you get that from powder .
Stayed in April 2024
Reviewed: April 8, 2024
George
United KingdomThe mattress is very old, you can feel the metal mesh and is very uncomfortable.
Everything was fine for what I needed except the bed. Bathroom excellent.
Stayed in April 2024
Reviewed: April 8, 2024
Xin
United KingdomWater pressure in the shower was poor
Staff were very helpful and friendly, they facilitated our request to change to a better room with no problem
Stayed in April 2024
Reviewed: April 7, 2024
Romeo
ItalyAll the personnel is very professional.
Stayed in April 2024
Reviewed: April 7, 2024
Jarrod
United KingdomGood value hotel in very central location. Staff were friendly. Room was clean and comfortable.
Stayed in March 2024
Reviewed: April 6, 2024
Cathrin
SwedenThe noise cancellation in the room was in words ‘not good’ the walls are like paper thin and I could hear a couples conversation at two am while they were talking. You could also hear every time someone flushed, took a shower or went out. The room we were assigned too was also very depressing looking, it was spacious but looked kind of depressing ngl. But we were in a one bed room so it’s not really that much too complain, but for almost 5000 sek you would expect it to be a bit nicer. (The painting above our bed did not help lighten the room). But if your goal is just to stay in the room for sleep I guess it’s fine, me and my cousin were out like 8-10 hours every day so it didn’t matter a lot for us. Also there was a burn mark? Spot? On the mat near the wardrobe. The bathroom was also very small and could only fit one person at a time.
It was near two train station the red, green and yellow lines. The hotel was in a really pretty neighborhood like I kid you not really beautiful in daylight. The room were pretty spacious for a one bed and the AC worked really well. There was a hairdryer in the room. The bathroom was really clean and had hand soap and body soap as well as soap bars and many towels. The staff were really helpful and polite. Every time we left the room it was a bit messy but when we came back the room were cleaned. Tho I’m sure if you do not want staff to clean your room you have to hang on the “not disturb sign”. It also had a coffe machine as well coffe capsules with milk sugar etc. I thought the bed was really nice cuz it was hard but for people that prefers soft mattresses you are not gonna like it.
Stayed in April 2024
Reviewed: April 6, 2024
Viðar
Iceland-1 floor
excellent staff and location very clean hotel only downside was on -1 floor the room was clean but the hallway on -1 was kinda dungie feeling
Stayed in April 2024
Reviewed: April 6, 2024
Gráinne
IrelandBreakfast was plentiful and fresh.
Stayed in April 2024
Reviewed: April 4, 2024
Simon
United KingdomI ate my two biscuits, complimentary, when I arrived at 6.30pm, on my first night. My room was made up next morning, no replacement biscuits 🙃
I was offered a free upgrade upon arrival...loved it
Stayed in April 2024
Reviewed: April 4, 2024
Lydia
United KingdomNo milk in room for tea or coffee and could have put out more bottles of water.
We enjoyed our stay. Comfortable clean room with a good shower.
Stayed in March 2024
Reviewed: April 3, 2024
Robert
HungaryThe measurement of the room
Breakfast, location
Stayed in April 2024
Reviewed: April 3, 2024
Nicole
United KingdomPaintwork could do with a touch up. More hooks for coats and mirror would be great. Generally a good stay.
Easy location. Friendly staff. Good size room for a group of 4 adults.
Stayed in March 2024
Reviewed: April 1, 2024
Jane
IrelandAlthough rooms were clean, the walls could do with a coat of paint as there were plenty of marks on the walls which took away from the room.
Location
Stayed in March 2024
Reviewed: March 31, 2024
Paul
United KingdomThe location is great!!!
Stayed in March 2024
Reviewed: March 29, 2024
Akbar
AzerbaijanStandard rooms are so tin. Not only can you move comfortably in the rooms, you can't even open a suitcase. Showers were very uncomfortable. the shower head did not move in many rooms.
The hotel is a 5-6 minute walk to the underground. The hotel staff were very kind and friendly. They helped me choose a room and places to visit. Especially Anastasia helped me a lot to solve many problems. I would like to thank the hotel staff for helping me to have a good stay.
Stayed in March 2024
Reviewed: March 27, 2024
Cecile
United KingdomPaper thin walls
Clean, good location
Stayed in March 2024
Reviewed: March 27, 2024
Brynhildur
Icelandmusty smell in the corridors (not in the room though)
Good beds, great location
Stayed in March 2024
Reviewed: March 26, 2024
Roy
Israelthe room was very compact and i would say the room and stairs could be spruced up a bit.
the staff is lovely and helpful. Anastasia at the front desk was especially helpful and aided us with keeping our bags safe after checkout. breakfast was english everyday and was nice. its easy to get to a tube station.
Stayed in March 2024
Reviewed: March 24, 2024
Maylene
NorwayWe had room at the ground floor, it has window but disgusting view.
Location is good. Accesible to the city.
Stayed in March 2024
Reviewed: March 24, 2024
Silje
NorwayThe sink was clogged and the room was very cramped.
Great and quiet location, and the staff was very kind and helpful! Cheap for Hyde Park!
Stayed in March 2024
Reviewed: March 23, 2024
Jasmijn
NetherlandsThe shower door had quite a few spots. I don’t know what it was but it didn’t look really nice. There also wasn’t a wall outlet in the bathroom. At last, the curtain in the room was quite thin and because of that it was quite light in the room in the early mornings.
The staff was very friendly. The bed was comfortable and the location was terrific!
Stayed in March 2024
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