8-16 Princes Square, Westminster Borough, London, W2 4NT, United Kingdom
#727 of 1,009 hotels in London
Guests' ChoiceBased on 2553 hotel reviews
7.3Cleanliness
7.6
Comfort
7.6
Location
8.8
Facilities
7.2
Staff
8.4
Value for money
7.3
Free WiFi
8.2
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End of dialog contentReviewed: 1 May 2024
Maria
United KingdomBed matrasses not comfortable
Staff was friendly, clean linen
Stayed in May 2024
Reviewed: 1 May 2024
Malin
SwedenGot a basementroom which was too small for three beds.
Location perfekt, nice restaurants in the neighborhood, close to subway and Hyde Park.
Stayed in April 2024
Reviewed: 1 May 2024
Ian
United KingdomDidn’t like this style of shower!
I decided to walk through Kensington Gardens and it wasn’t that far to the hotel. I was nicely welcomed when I first arrived. My double room on the fourth floor, so I got the lift. It had a comfy bed that I slept well in. There was breakfast available but I decided to have a lie in instead. I like the fact you can checkout at 12.
Stayed in May 2024
Reviewed: 30 April 2024
Kimberley
United KingdomOur room was located not he basement it was small and smelt damp. Our window was located directly outside the service run possibly where staff would maybe take a break so there was alot of activity from 5am right through to maybe 11-12. Just no regard for people trying to sleep
From the outside it looks lovely so was the reception area
Stayed in April 2024
Reviewed: 30 April 2024
Julie
United KingdomThe twin room was so small, far too tiny for 2 people to share. Very expensive for the size of room.
Staff lovely. Location perfect. Food good.
Stayed in April 2024
Reviewed: 26 April 2024
John
IrelandWe had a twin room which was too small for one person also only 2 plug sockets in the room .
Great location nice area
Stayed in April 2024
Reviewed: 23 April 2024
Marianna
NetherlandsShower pressure non existent. No vegan options at breakfast (expensive) except for fruits and jam.
Good location, friendly staff.
Stayed in April 2024
Reviewed: 23 April 2024
Karla
United KingdomThe room was quite small and was extremely warm, we had to leave the window open our entire stay.
Nice hotel and location.
Stayed in February 2024
Reviewed: 23 April 2024
Christopher
United KingdomThe room was a little on the small size
The breakfast was excellent, the location was very good close to Paddington and bayswater station
Stayed in April 2024
Reviewed: 20 April 2024
Wu
United KingdomThe shower isn’t good enough. Poor water pressure AC isn’t functioning well at night, room gets warm after a while.
Value is good for a short vacation and the location is decent, close to metro.
Stayed in April 2024
Reviewed: 20 April 2024
Sara
United StatesRan out of hot water for showers and very noisy doors on the corridor
Excellent location, clean, comfortable and friendly staff
Stayed in April 2024
Reviewed: 19 April 2024
Vanessa
United KingdomFire alarm went off twice in room next door
Clean good location
Stayed in March 2024
Reviewed: 19 April 2024
Paulus
NetherlandsNon.
This hotel is located at superb location and the room is very good, they served tasty breakfast, so if you travel to London just stay here.
Stayed in March 2024
Reviewed: 19 April 2024
Margot
United StatesBed was lumpy and uncomfortable. Room was tiny and hard to get around in for two people.
Room was clean. Bathroom was nice and roomy.
Stayed in April 2024
Reviewed: 19 April 2024
Jack
United KingdomNoisy, but that is to be expected in the area
All perfectly nice and efficient
Stayed in April 2024
Reviewed: 18 April 2024
Tino
United KingdomBreakfast wasn’t hot enough, for the price it should either be cooked fresh or use better heating facilities
Clean, bright, welcoming
Stayed in April 2024
Reviewed: 18 April 2024
Susan
AustraliaThe shower was NOT hot in the morning. Regarding cleanliness - I lost an earring and when I looked for it under the bed there was a layer of thick dust and lumps of human hair....
Stayed in April 2024
Reviewed: 17 April 2024
Faisal
United KingdomNo microwave available at all no matter what time you go as the kitchen was owned by a different company which is bit wired
Nice and clean rooms very comfy beds no noises outside
Stayed in April 2024
Reviewed: 17 April 2024
Suzie
UgandaThere was no fridge in the room, a small one would have done better
The room was good, comfortable beds, clean bathroom
Stayed in April 2024
Reviewed: 17 April 2024
Ian
AustraliaHot water a hit and miss
Great location close to tube and Hyde Park Clean has a lift great staff. Definitely would stay again
Stayed in April 2024
Reviewed: 17 April 2024
Beata
United KingdomThe room must have been direcly above the kitchen. It was too hot, and early in the morning I could hear the ventilator.
Room was cosy, and clean.
Stayed in April 2024
Reviewed: 16 April 2024
Rebecca
United KingdomExcellent value for money when you just need a bed for the night. Small basement room (single) had everything needed (good shower, hairdryer, TV, safe, lots of plugs, coffee). Very friendly and helpful staff.
Stayed in April 2024
Reviewed: 16 April 2024
June
JapanSome hairs are left in the room and bathroom
Staffs are nice
Stayed in April 2024
Reviewed: 14 April 2024
Stanley
United KingdomThe room was slightly smaller than expected but as I stayed one night smallness was not a problem
Breakfast was excellent.. Location was a little further that expected from my event but moving around was easy by train.
Stayed in April 2024
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