we had a few problems . but must say these problems was addressed and sorted .the staff especially Duty manager Cameron was so helpful and made it a better experience by sorting out the problems . .. if you don't speak to them they can't help. The lovely posh Golf buggy is brilliant to get around. we rang from our room and got picked up and took to breakfast by Cameron.

the setting is amazing . beautiful rutland water ..

Stayed in May 2024

The only complaint I have is several people drive in the grounds too fast, even though the signs state 10 mph

I love the location, the grounds & the walks.

Stayed in May 2024

I had to search hard for something I didn't like, and it's small, but the pool and gym weren't available until 7am and closed again at 7pm, it meant there was only very small window for using those facilities. I'd have loved a gym slot to be available at 6am...but I don't think that's everyone's cuppa tea!

The hotel is in a superb location, very peaceful, most rooms would have a lovely view of the lake (like mine did). The staff were all super friendly and the food was excellent. Plenty of great drink selections at the bar, including non-alcoholic options. Great facilities, crazy golf, gym, pool and lots of neighbouring walks and rides. Loved the added touch of a yoga mat in the room!

Stayed in May 2024

Wardrobe poorly illuminated.

Clean, comfortable, accessible and well equipped room. Efficient receptionist and check-in process.

Stayed in May 2024

Nothing, if walking is a problem them mention it at booking bad there are some steps. Lots of dogs which I love - but also might be worth knowing in advance.

The location is beautiful, we booked a room with a view which is worth it. Lovely staff, great restaurant. We had an evening meal and breakfast.

Stayed in May 2024

A mini fridge in the room would have been great

Great location and venue. Excellent facilities. Easy to find with lots of parking.

Stayed in April 2024

Amazing location but difficult for me with mobility issues Staff in restaurant were very helpful and friendly Our accommodation in an accessible room was very good Breakfast and lunch in Blossoms was good

Stayed in May 2024

Room quite small, but confortable

High level restaurant Good lake view

Stayed in May 2024

Hard to fault the hotel and its surroundings

Beautiful gardens and location. The hall looked wonderful and beautiful grounds. It was a delight to stay there.

Stayed in May 2024

Staff seem mostly indifferent, I told the hotel I’m celebrating my birthday and I didn’t get anything complimentary, - I was expecting a little chocolate or something, but nothing. Staff isn’t helpful or proactive In the bar I got whiskey in a half pint beavertown glass with crushed ice - very weird

Amazing resort, beautiful scenery, breathtaking views, lots of walks around. Room was spacious, bed was comfortable (even though it was two beds put together rather than 1 solid bed), interesting spin on the heaters - artwork on the walls (the blue indicator is too bright though and I had to figure out how to hide it) Food is great as well, not exceptional though

Stayed in April 2024

Our ground floor room (503) was very noisy due to water drains.

Great gardens and good access to Rutland Water. Very dog friendly

Stayed in April 2024

Nothing I was more than happy.

I'd made a late booking forva mews appartment to look around the Oakham area with a view to moving. When I arr8ved I'd been upgraded to an appartment in the hall, which was beautifully decorated with superb views. The staff were helpful & friendly, at all times.

Stayed in April 2024

Nothing

Just everything

Stayed in April 2024

Heating in room limited to one airblower in the bathroom. There did not appear to be any radiators or air-conditioning ( we were in room 444). No apparent porters to help with luggage

Overall very comfortable room with lovely view over Rutland Water. Restaurant outstanding. We had a delicious dinner and breakfast. Beautifully kept gardens

Stayed in April 2024

THE FOOD

Stayed in April 2024

A lovely location, the room was clean and generously sized. The restaurant offered good choice, with excellent service. My children particularly liked the heated mirror in the bathroom!

Stayed in April 2024

Bathroom in need of replacement to grubby shower panel over the bath. There was no ventilation in the bathroom so water was running down the mirror & inside the window.

Quiet Location. Good Breakfast.

Stayed in March 2024

Nothing to fault

Nothing to fault

Stayed in February 2024

The dining room was very large and a little like a canteen. Buffet breakfast was a bit of a bun fight with queues for the one hot drink machine.

Stunning location. Good food.

Stayed in March 2024

Very spaced out

Breakfast was more than sufficient Lucky it wasn’t raining to get to the building

Stayed in February 2024

Everything was great apart from we had arranged for a late checkout at 12 only for one of the house keepers to walk in and catch me on the nest... Completely ruined the ambience...

Room was great very clean and spacious

Stayed in March 2024

The food at dinner felt over-priced for what it was Additionally at breakfast the queue for food was really long, partly due to the poor layout as it was not clear who was queueing for what There is a stile to head over to Rutland Water which was a little difficult to find and could have been signposted better. We were a little disappointed/confused to find that the hotel is only on a short section of Rutland Water but maybe that was us not doing sufficient research before

Lovely hotel will lots of accommodation options, staff were very friendly. Lovely location

Stayed in February 2024

Very small room, very difficult to work fan in bathroom so very cold

Amazing location beautiful restaurant lovely breakfast

Stayed in February 2024

Hotel reception did not answer my several attempts to telephone them the day before our visit and when we arrived we realised why. There was only ever one receptionist on duty, even at peak times and there was always a queue to be served. All the time she was dealing with customers, we could see the telephone ringing continuously but no one answered it. Several people in the queue gave up waiting and left. I consider this to be a significant failing. Whilst the food in the Blossoms Restaurant was good, the fact that we had to attract the attention of staff several times throughout the dinner meal to prompt them to do things detracted from the experience.

Very comfortable, well appointed room with a wonderful view across Rutland Water. The food was good.

Stayed in February 2024