Banyers House 16 Melbourn Street, Royston, SG8 7BZ, United Kingdom
#4 of 12 hotels in Royston
Guests' ChoiceBased on 447 hotel reviews
8.3Cleanliness
8.9
Comfort
8.9
Location
9.0
Facilities
8.5
Staff
9.1
Value for money
8.1
Free WiFi
8.5
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End of dialog contentReviewed: 16 September 2022
David
United KingdomWe weren't sure if the rooms when cleaned were meant to take down empty cups etc. No big deal and bended up doing it ourselves, which wasn't a problem.
Location was great, staff were pleasant, attentive and quick to deal with any requests. We had dinner on our first night and it was very good, well prepared and reasonably priced. The room was fine.
Stayed in September 2022
Reviewed: 16 September 2022
Paul
United KingdomArrived at midnight and porter showed us straight to our rooms, breakfast was very good. All staff were cheerful and helpfully. The rooms and en suites were excellent.
Stayed in September 2022
Reviewed: 13 September 2022
Andrea
United KingdomThe spooky wall plaque with horns in our bedroom.
Friendly staff, good environment, good food, ESPECIALLY BREAKFAST!
Stayed in August 2022
Reviewed: 9 September 2022
Stephen
United Kingdomvery central.
staff very friendly indeed.
Stayed in August 2022
Reviewed: 30 August 2022
Chris
United KingdomI prefer a bathroom to have a door (rm 7) rather than a thin curtain.
We arrived early (11.30am) and with some thought by the lady cleaning the rooms, the hotel could offer us a very early check-in, which was appreciated as we had to change for a wedding. Room decor was nice and Nespresso coffee was appreciated in the rooms. The breakfast was good quality.
Stayed in August 2022
Reviewed: 30 August 2022
Georgia
United KingdomOn our second morning the breakfast service was slow, the waiting staff weren't as pleasant or helpful and the breakfast wasn't quite to the same standard as the previous morning.
The room was lovely, spacious and comfortable. The shower room was exceptional and really gave the place the wow factor. The facilities were great, and a good selection of coffees/teas were on offer in the room. Breakfast was absolutely delicious, I highly recommend the eggs benedict!
Stayed in August 2022
Reviewed: 24 August 2022
Barbara
United KingdomNo biscuits in one room No wall between bathroom and bedroom
Clean OK
Stayed in August 2022
Reviewed: 23 August 2022
John
United Kingdomlocation
Stayed in August 2022
Reviewed: 20 August 2022
G
United KingdomAll good
Stayed in August 2022
Reviewed: 17 August 2022
Roger
United KingdomNot much
Service
Stayed in August 2022
Reviewed: 16 August 2022
Andrea
United KingdomThe service in the restaurant for lunch the first day and then breakfast was incredibly slow with forgotten items both days and we had to chase up. We were only one of two tables both times so it was weird to have such slow service. The food was really good however so I am not sure what the issue was and whether this issue is a one off. I would have given it a 9 or 10 out of 10 had it not been for this.
The staff were very welcoming when we arrived and our room was ready early which was a bonus. The room itself was really spacious, with coffee and tea making facilities and complimentary water. The whole hotel was very clean with a good ambience and the bed was very comfortable which was great so we got a very good nights sleep after coming back late from a music gig at Audley End! The staff were all very pleasant and friendly.
Stayed in August 2022
Reviewed: 11 August 2022
Leah
Australialovely, comfortable, stylish accommodation
Stayed in August 2022
Reviewed: 11 August 2022
Steven
United Kingdomexcellent wet room, breakfast selection was tremendous
Stayed in August 2022
Reviewed: 10 August 2022
William
United KingdomVery disappointed that the menu was just fast food, we hoped for a more a la carte menu from a 4 star hotel. Also quick to take the money but we are still waiting for the copy of the invoice.
Good breakfast, very filling.
Stayed in August 2022
Reviewed: 4 August 2022
Alison
United KingdomCouldn't book through hotel own website, said no rooms. Traffic noise very obvious. Air con in room made odd noise regularly throughout night. Glad to have it though.
Evening meal and breakfast was lovely. Staff efficient and friendly.
Stayed in August 2022
Reviewed: 30 July 2022
Joanna
United KingdomThere was a bright small green light above the bed that made you feel like you had a spotlight on you which made it hard to get to sleep and I woke a few times because of it. The second morning (Friday) we were woken up at 6:30am by a noisy barrel delivery which was so loud we couldn’t sleep anymore as the noise went on for a good 15 mins. The food was good at breakfast but unfortunately on both mornings there were silly mistakes by the staff that didn’t make it as enjoyable. The first morning we got given our breakfast and asked if we wanted any sauce, we asked for ketchup and butter for the toast we had…it didn’t arrive until we had finished when our drinks were finally brought over. The second morning, I ordered toast with jam and chose strawberry jam and ended up with raspberry then my husband half way through ordered an orange juice which never came so he had to ask again when we finish and took to up to our room. These things may be small but they had a big impact on our enjoyment.
The room was great and the bed was so comfortable. The bathroom was lovely with a really nice rainfall shower. The location was perfect for what we wanted as it was right in the centre, all the shops were within a few minutes walk.
Stayed in July 2022
Reviewed: 24 July 2022
Natasha
United Kingdomit was on the road so a little noisy
the staff were so brilliant. nothing was too much trouble
Stayed in July 2022
Reviewed: 24 July 2022
Linda
United KingdomGreat breakfast lots of choice
Stayed in July 2022
Reviewed: 18 July 2022
Deborah
United KingdomThe floor was uneven on the landing and in the bedroom
Food, bedroom, bathroom
Stayed in July 2022
Reviewed: 17 July 2022
Jane
FranceLovely comfortable room, tea/coffee facility and bathroom needs catered for. It was a very busy Sunday (fathers' day) but the service was brilliant. Wonderful dinner with Yorkshire puddings to die for! very friendly and helpful staff. Breakfast didn't disappoint. The menu catered for every taste and need.
Stayed in June 2022
Reviewed: 15 July 2022
Carol
United Kingdomnothing to dislike about the property
it was well set out in a very good location
Stayed in July 2022
Reviewed: 11 July 2022
Antonia
United KingdomEverything was clean and comfortable. The breakfast was excellent, rooms were large, the air con was much appreciated !
Stayed in July 2022
Reviewed: 4 July 2022
Alister
United KingdomGreen light in roof of room was incredibly bright, to the point where I had to cover it with wet tissue to sleep.
Lovely place, gorgeous rooms. Beds very comfortable.
Stayed in July 2022
Reviewed: 20 June 2022
Toria
United KingdomWe were in the front of the building and even with windows closed it was rather noisy. There was also a small green ‘light’ on the ceiling that was quite bright and annoying.
Really clean and quaint. Lots of facilities and extras in room such as robes, Nespresso coffee machine. These extra touches were really appreciated. Staff were wonderful, friendly and went out of their way to help. Taxi company couldn’t send a cab so member of staff offered to drive us to our venue!
Stayed in June 2022
Reviewed: 19 June 2022
Sukie
United Kingdombreakfast there wasn’t enough staff so there were delays being served our groups meals - the eggs were not runny which is what one would expect from the chef
friendly staff and room was delightful
Stayed in June 2022
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