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Reviews of Banyers House 4 stars

Banyers House 16 Melbourn Street, Royston, SG8 7BZ, United Kingdom

#4 of 11 hotels in Royston

Guests' Choice

Review score

Based on 463 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 21 September 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    TV was not working

    Friendly staff. Nice room.

    Stayed in September 2024

  • Reviewed: 16 September 2024

    9.0
    Overnight stay September 2024
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The communal corridors were a bit scruffy.

    The room was lovely, clean and well maintained. Bed super comfy and breakfast was delicious.

    Stayed in September 2024

  • Reviewed: 21 August 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A great hotel and good value for money. The room we had was clean and very comfortable. I would not hesitate in staying there again.

    Stayed in August 2024

  • Reviewed: 28 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not very clean,neither room nor bar, restaurant or outside space(terrace)

    Great breakfast, nice old mansion ,charming.

    Stayed in July 2024

  • Reviewed: 26 July 2024

    9.0
    Very comfortable stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Decor downstairs in bar area was a bit tired

    Very friendly and helpful staff and the room was spacious and well equipped Lovely breakfast - fresh and well cooked

    Stayed in July 2024

  • Reviewed: 25 July 2024

    8.0
    Very good hotel, rooms well appointed and quiet
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not any thing really

    Bright and airey food good, rooms good

    Stayed in July 2024

  • Reviewed: 15 July 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Comfortable room, nice breakfast and very good staff who were helpful throughout. Good location within walking distance of train station

    Stayed in July 2024

  • Reviewed: 9 June 2024

    7.0
    Despite booking an early check in the room was not ready when I arrived - but the manager apologised and refunded the ea
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Good room, comfortable bed

    Stayed in June 2024

  • Reviewed: 8 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Can be expensive, but we got a good deal for our stay.

    Staff were excellent. Had a small issue with our room at first, which was sorted out quickly, in a friendly and efficient manner. (Thank you!) Breakfast was tasty and a good portion size. We had lunch too and the food was delicious. Enjoyed the bar. Good parking.

    Stayed in June 2024

  • Reviewed: 7 June 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights

    The rooms differed quite a lot. We had 6 rooms booked for a wedding and they were all very different (quality aswell) but this was not reflected in the price. Some were overpriced whereas some were good value.

    The staff were very friendly

    Stayed in April 2024

  • Reviewed: 5 June 2024

    8.0
    Lovely break to visit friends
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There wasn’t enough coathangers, the blind in the bathroom didn’t open but minor things really.

    The location was good with easy free parking. The room was only up a flight on stairs and it was very large. The breakfast was really good & the staff couldn’t do enough for you.

    Stayed in June 2024

  • Reviewed: 24 May 2024

    8.0
    An interesting building
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed was a bit hard. No luggage stands. Difficult to get fresh air into room (secondary glazing).

    Service was excellent. Breakfast was very good. Good size room.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, clean and very comfortable bed.

    Stayed in May 2024

  • Reviewed: 2 March 2024

    8.0
    Enjoyable stay but feel Banyers House would benefit from more management input and staff training.?
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast buffet was disappointing and disorganised. No fruit juice, limited cereal and bread options, no yoghurts, cold meats or cheeses as would have been expected on a continental buffet. Room was not serviced on second day of our stay although management did offer us a small discount when advised of this.

    Central location, good parking and great room facilities.

    Stayed in February 2024

  • Reviewed: 26 February 2024

    8.0
    Fabulous rooms,restaurant,staff and value for money. We definitely stay again. Great location to train station,bars,rest
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We arrived 4.30pm,the bar area was empty after a busy afternoon. It appeared the staff had taken a well earned break.Tables were left unclean,glasses and bottles where everdent on many empty tables… Not a good first impression. I can add this was not the norm for the rest of our stay.

    The bedroom was large warm and welcoming.The funky and quality authentic vibe was a real bonus. Stylish and spacious,room 7 had great views of the church!

    Stayed in February 2024

  • Reviewed: 11 December 2023

    8.0
    Nice hotel for an overnight stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Christmas decorations were very poor inside and. It very festive. Staff were pleasant enough but seemed a bit inexperienced.

    Good location. Lovely rooms and bathrooms. Good food.

    Stayed in December 2023

  • Reviewed: 24 November 2023

    7.0
    Nice enough if stopping by Royston for a night.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    A few little things: there should be someone on the reception all the time, rather than customers standing around for minutes and hoping someone from the bar catches your eye. The floors are also uneven upstairs and there was only a thin sheet separating the bedroom from the bathroom in the deluxe double room we were in.

    The breakfast was very good, the staff were generally friendly and it's a very nice building from the outside. Quite affordable too.

    Stayed in November 2023

  • Reviewed: 18 October 2023

    8.0
    Very pleasant apart from the lack of a door to the bathroom.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was lovely, but we were not impressed with the lack of a door, net curtains are not acceptable.

    Comfortable, spacious, very helpful and friendly staff.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked the location and pricing i thught was good. Very close to downtown and within wlking distance to the train. Although the rooms are above the bar dnning area I never heard any noise from there.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    9.0
    Great staff, and enjoyable
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 6 nights

    Room service was a bit "hit and miss". Trash never emptied until I left. No checking of crops and shampoo supples on a daily basis

    Generally very good

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Comfortable stay rather spoiled by breakfast experience.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Poor choice of cereals for breakfast. No milk or fruit juice on buffet table, but brought promptly when we asked for them.

    Beautiful and comfortable room. Friendly staff

    Stayed in October 2023

  • Reviewed: 14 September 2023

    8.0
    Great staff, good food, nice rooms
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were really friendly and welcoming but during dinner service the attention just dropped off and we had to wait half an hour for our mains to be cleared and asked if we wanted dessert. The. Ended up paying as we left.

    The rooms were quirky cool and the shower was really good. Air con in 30 degree heat made me want to move in.

    Stayed in September 2023

  • Reviewed: 5 September 2023

    9.0
    A good value and comfortable pub/hotel with very friendly staff and excellent food.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    There were no problems at all. The road is a little busy but it was not an issue for us.

    The staff at this pub/hotel are exceptionally friendly and helpful. We met non-resident friends for dinner and it was excellent, we all enjoyed our meals. Breakfast was also very good, with plenty of it. The bedroom was spacious and the bed very comfortable. There is a good TV. The bathroom was huge and we had a lovely walk-in shower. There is aircon in the room (room 7), which for a pub is pretty unusual and very welcome.

    Stayed in September 2023

  • Reviewed: 22 August 2023

    8.0
    Lovely place, we will be back
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little bit more attention from the cleaning team needed. Skirting boards dusty and carpets/floors throughout need a good hoover. However, it did not spoil our stay.

    Lovely rooms with everything needed in a hotel room. Full lengths mirror, make up mirror on desk, iron and board a nice touch. Excellent shower. Great staff, lots of smiles, made our stay most enjoyable.

    Stayed in August 2023

Showing 1 – 25

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