Aviemore, Inverness-Shire, Aviemore, PH22 1PN, United Kingdom
#12 of 14 hotels in Aviemore
Guests' ChoiceBased on 2117 hotel reviews
7.3Cleanliness
8.1
Comfort
8.1
Location
8.9
Facilities
7.7
Staff
8.2
Value for money
7.1
Free WiFi
7.4
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End of dialog contentReviewed: 3 June 2024
Winnie
AustraliaNeeded more staff , service in restaurant was very slow due to lack of staff
Facilities , large pool and cinema
Stayed in May 2024
Reviewed: 3 June 2024
Rosemary
United KingdomBooked a deluxe room which was very tired, backed on to the A9 so noisy even with windows closed. Room included breakfast and as I had to leave at 7 I had to miss it and wasn’t offered any substitute like a breakfast bag. Staff weren’t too friendly seemed stressed
Stayed in May 2024
Reviewed: 2 June 2024
Alice
United KingdomVery little choice of breakfast items - when it comes to bread, there was only toast. Pastries were not fresh - you could buy in frozen pastries and oven bake them in the morning and would be much better. No choice of milk - nowadays it’s easy to have 2 or 3 choices for milk (eg: oat milk, soy milk, etc) to cater for a variety of diets. Only 1 choice of cheese and 2 choices of cold meats - not enough! Even the cereal choice was poor!
Pool, soft play, clean rooms
Stayed in June 2024
Reviewed: 2 June 2024
Tony
United KingdomTesla EV chargers were open to non Tesla vehicles
Central with EV chargers
Stayed in April 2024
Reviewed: 30 May 2024
Tosia
United KingdomTo access room is very difficult… needs to walk long through the corridors… and the lift is far away… In confirmation mail breakfast time mentioned was until 11 am , and we reached the hotel for breakfast at 10.35, serving head was refusing to give breakfast says kitchen closed at 10.30, We had an argument with serving head , later we had breakfast.
Calm and quiet place
Stayed in May 2024
Reviewed: 30 May 2024
Neil
United KingdomBreakfast very disorganised Bar, all beers offf at first No tea coffee fasilities in room had to be put right took some time asking twice
Location
Stayed in May 2024
Reviewed: 27 May 2024
Peter
United KingdomVery expensive for 2 star standard although facilities extensive with indoor pool etc.,
The rooms and most areas were tired looking, really in need of revamp
Stayed in May 2024
Reviewed: 27 May 2024
David
United KingdomHaving three hotels on site and not being advised which one I was staying in caused so issues as unpacked once then had to load the car again and then unpack when I got to my hotel.
Rooms were clean and the bed was very comfortable
Stayed in May 2024
Reviewed: 26 May 2024
John
United KingdomGenerally a little dated in places. A lot of the general room areas look like they were designed in the 90’s
Friendly staff, clean and comfortable rooms
Stayed in April 2024
Reviewed: 25 May 2024
Pat
United KingdomPoor breakfast service. Room decor rather tired.
Great location.
Stayed in May 2024
Reviewed: 23 May 2024
Julie
United KingdomRooms need renovated, they are very old fashioned and would make stay even better if they were upgraded.
Facilities are excellent, location is excellent. Great for little ones, soft play is a winner.
Stayed in May 2024
Reviewed: 22 May 2024
Jonny
United KingdomThe room was very hot, even with window open all night
Very clean and superb location
Stayed in May 2024
Reviewed: 21 May 2024
Jagdeesh
IndiaLarge impersonal hotel catering to tour operators. Dated interiors.
Adequate parking. Friendly staff. Good breakfast.
Stayed in May 2024
Reviewed: 20 May 2024
Robert
United KingdomRooms could do with a freshen up , slightly dated
The pool was awesome 👌
Stayed in April 2024
Reviewed: 20 May 2024
Carol
United KingdomThe hotel we stayed in (Highlands) was quite a bit away from the main buildings. I wasn't aware, when booking, that there were 3 hotels on the site. Ours was the furthest away. Not great if you have mobility issues which my husband . Our bedroom was quite a bit away from reception. Everything/everywhere was up and down steps/stairs. The pool, which I had hoped to use, was just that bit too far from our room. It looked a great facility. The tables in the lounge bar were covered in dust. Obviously not been cleaned or wiped down any time recently. Wallpaper torn/hanging off beside the bar. Ridiculous price for a glass of wine - £15!!!! Way over price ed.
The staff in all areas were very pleasant and very helpful
Stayed in May 2024
Reviewed: 19 May 2024
Patricia
United KingdomHas not had a face lift for a while but spotlessly clean . Most of the staff friendly and helpful
Stayed in May 2024
Reviewed: 19 May 2024
Stephen
United KingdomDelay in booking in. No real customer service
Location
Stayed in May 2024
Reviewed: 19 May 2024
Eleanor
United KingdomDelay in check in by an hour A bit dust on lights n switches and walls a bit scuffed etc a whole in back of door Small twin room
Clean and comfy Good parking Near town Good service at breakfast n good choice at buffet Served tea coffe n toast .. then help self to cold n hot buffet which was nice Very good shower and toileteries
Stayed in May 2024
Reviewed: 17 May 2024
William
United KingdomBar prices were ridiculous.
Breakfast choices were good but the hot items weren’t hot enough. Room was spacious although hard to find at first. Hotel is like a rabbit warren. Staff were pleasant.
Stayed in May 2024
Reviewed: 14 May 2024
Leigh
AustraliaWifi was not working in our room. Some staff cared and tried to help but problem was not solved. Had troubled finding a carpark within reasonable distance to our room.
Room was fine. Comfortable. Meals were good.
Stayed in April 2024
Reviewed: 14 May 2024
Janine
United KingdomIt is quite tired and didn’t have some things for a superior room that I would expect such as coat hooks. Having a map of the walks behind the complex and distances would be ace for those like me who run the paths.
Great location chose the hotel where the pool and spa were located. Although a large complex didn’t think would use the facilities as much if not in the hotel itself. Lovey walks behind the complex and green space.
Stayed in April 2024
Reviewed: 14 May 2024
Audrey
United KingdomCommunal areas a bit shabby. Very expensive drinks.
Big pool. Big room. Location.
Stayed in May 2024
Reviewed: 12 May 2024
Corinna
United KingdomBreakfast was cold this needs looked at food in warmers should be warm Bed sinking in middle
Clean nicely decorated
Stayed in May 2024
Reviewed: 12 May 2024
Lorna
United KingdomThe hotel just seems a bit tired, and there wasn't very much going on. For a hotel in such a beautiful location it feels like they've missed a trick with the layout and design.
We enjoyed the shopping centre, the staff were so friendly everywhere we went, the food was well priced. Also enjoyed the pool and water slide!!
Stayed in May 2024
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