Large impersonal hotel catering to tour operators. Dated interiors.

Adequate parking. Friendly staff. Good breakfast.

Stayed in May 2024

Rooms could do with a freshen up , slightly dated

The pool was awesome 👌

Stayed in April 2024

The hotel we stayed in (Highlands) was quite a bit away from the main buildings. I wasn't aware, when booking, that there were 3 hotels on the site. Ours was the furthest away. Not great if you have mobility issues which my husband . Our bedroom was quite a bit away from reception. Everything/everywhere was up and down steps/stairs. The pool, which I had hoped to use, was just that bit too far from our room. It looked a great facility. The tables in the lounge bar were covered in dust. Obviously not been cleaned or wiped down any time recently. Wallpaper torn/hanging off beside the bar. Ridiculous price for a glass of wine - £15!!!! Way over price ed.

The staff in all areas were very pleasant and very helpful

Stayed in May 2024

Has not had a face lift for a while but spotlessly clean . Most of the staff friendly and helpful

Stayed in May 2024

Delay in booking in. No real customer service

Location

Stayed in May 2024

Delay in check in by an hour A bit dust on lights n switches and walls a bit scuffed etc a whole in back of door Small twin room

Clean and comfy Good parking Near town Good service at breakfast n good choice at buffet Served tea coffe n toast .. then help self to cold n hot buffet which was nice Very good shower and toileteries

Stayed in May 2024

Bar prices were ridiculous.

Breakfast choices were good but the hot items weren’t hot enough. Room was spacious although hard to find at first. Hotel is like a rabbit warren. Staff were pleasant.

Stayed in May 2024

Wifi was not working in our room. Some staff cared and tried to help but problem was not solved. Had troubled finding a carpark within reasonable distance to our room.

Room was fine. Comfortable. Meals were good.

Stayed in April 2024

It is quite tired and didn’t have some things for a superior room that I would expect such as coat hooks. Having a map of the walks behind the complex and distances would be ace for those like me who run the paths.

Great location chose the hotel where the pool and spa were located. Although a large complex didn’t think would use the facilities as much if not in the hotel itself. Lovey walks behind the complex and green space.

Stayed in April 2024

Communal areas a bit shabby. Very expensive drinks.

Big pool. Big room. Location.

Stayed in May 2024

Breakfast was cold this needs looked at food in warmers should be warm Bed sinking in middle

Clean nicely decorated

Stayed in May 2024

The hotel just seems a bit tired, and there wasn't very much going on. For a hotel in such a beautiful location it feels like they've missed a trick with the layout and design.

We enjoyed the shopping centre, the staff were so friendly everywhere we went, the food was well priced. Also enjoyed the pool and water slide!!

Stayed in May 2024

When I went for breakfast the first day they said someone from my room had already had breakfast even though none of us had been for breakfast.

There was lots around the area to do. The hotel was lovely and staff where very helpful.

Stayed in April 2024

The beds are not comfortable and did not make for a good night's sleep.

Check in was easy and the breakfast had lots of choice

Stayed in May 2024

The breakfast wasn’t great value for money, as when we arrived at breakfast, there was not much selection out on display, the pool area was a bit outdated and cramped

The reception were excellent and very welcoming, the beds were super comfy and room were clean

Stayed in April 2024

There was no toaster for the sour dough bread and there was no honey at breakfast There was no dressing gowns nor slippers in our room and we noticed others had them so we had to ask the cleaner for them, perhaps someone forgot to put them in our room. Our toilet flush was broken and continued to trickle loudly. Apparently an engineer came 4 times to fix it but was unable to do so. Luckily my niece and I were ear plugs at night so our sleep was not disturbed but during the day if we were in the room for a bit, it was very irritating. Would have been good if the disco was not just for children but for adults as well!

The breakfast was good and it was wonderful that I was able to have non dairy milk, poached eggs and sour dough bread. There was the usual fully cooked breakfast but also porridge, fruits and other items The bed was very comfortable and the room was light and quiet The hotel is very well situated for walking and visiting the area. For example we went to see the reindeers which was amazing. There is a cinema on site and they also offer entertainment such as discos for children, bingo etc. The swimming pool is great and has a flume that my 83 year old father went on and enjoyed! I would recommend staying at the hotel we stayed in, rather than the other two hotels which are a bit more simple. We went for half board and the evening meal was delicious, generous and tasty. You get GBP 25.00 towards the meal and you either use that or have the two course set meal. We didn't have a bad meal there at all, well done chef!

Stayed in April 2024

That the pool and soft play closed from 12-4. We were led to believe that we could use facilities before we checkin

The location and the facilties were good. Breakfast was lovely

Stayed in May 2024

Parking for our camper van, the swimming pool was great fun for the kids, location for walking in to Avimore

Breakfast was good, the room was spacious for our family of 4 and the single beds for the children were better than the Z bed you get in most hotel family rooms

Stayed in April 2024

Nothing

We had really nice time at Macdonald Aviemore. The hotel is in really good location, in the centre of Aviemore. Our room was clean and nicely decorated. Nice and welcoming lobby with fresh flowers smelling everywhere. Cosy and handy bar located right next to reception. Choice of restaurants available. We only used Giovanni's - which was very nice. My daughter really enjoyed the swimming pool, softplay and activity centre are really good option for families with kids when the weather is not so nice. Lets not forget about cinema as well. Special mention to Ryan from reception who went an extra mile and made sure that small mistake didnt spoil our stay. Excellent customer service, thank you Ryan. We will be coming back.

Stayed in April 2024

Rooms are very dated

Lots to do for kids

Stayed in April 2024

Evening meal. We found the situation strange restaurant half empty but it seemed we were a problem. We had no booking but as a resident I expected to be accommodated. The wine list is riddled with errors. Ordered a bottle of shiraz at 13.5 abv but when it arrived it was 11abv. Even the replacement bottle was wrong 13.5 abv but 13 abv on arrival. Our meal arrived and the chips were cold. By this I had had enough and went to get a drink at the bar to be told I,d have to go to the downstairs bar. Twice our key card did not work. We were in room 2334 which has to be the furthest from the front desk in the whole hotel. I suffer from sleep apnea surprised to find no electric socket on bedroom wall. Reception supplied an extension cable.

Breakfast was fair. Lack of direction about procedures. Offered tea/coffee when shown to table nothing after that. No butter on the table no check back if everything was OK.

Stayed in April 2024

breakfast

Stayed in March 2024

Cooked food not very fresh

Fairly good

Stayed in April 2024

Breakfast Slow on getting the cooked items out

Lovely room

Stayed in April 2024