Noise was a massive issue - we were right by the front door so heard everyone passing and there was a bus stop right outside our window so we were treated to a lot of shouting and chatting around midnight! Not enough plug sockets - only one bedside lamp could be plugged in and kettle had to be moved onto the floor to be boiled as there were only low level plugs

Bed was comfy Shower was good

Stayed in May 2023

when we walked into the room the radiator was on full blast and it was uncomfortably hot. Floor wasn’t clean Shower only has two temps exceptionally hot and freezing cold. Normal tv doesn’t work. Luckily was able to log into net flix.

Bed was comfy. Guy who gave us the code and took payment was nice

Stayed in May 2023

Hard to find parking, it was very loud as the road was right outside out window and we could hear everything (cars/busses/drunks😂) The room was uncomfortably warm, the radiators would not turn off (even after a staff member tried), and the windows are screwed shut so no way to cool it down. Bed was uncomfortable and the room was quite small.

Close to the beach, very clean, helpful staff.

Stayed in May 2023

lack of cleaning, missing a bath rug, walls definitely needs to be cleaned and repaint and a plug to be added for the bedside lamp to be used

the location was brillant and nice surrounding plus very accessible to the seaside, very good communication with customer service

Stayed in May 2023

There was a continuous sewer smell coming from the toilet and it never went away from the time we checked in to the time we left.

Centralised location.

Stayed in April 2023

Mine was a very last-minute reservation so I shouldn't complain that my room was in the basement, so I had nothing with which to compare it.

Pretty good value for money as I was on a very tight budget and the location in the middle of Kemptown was perfect. The room heated radiator was excellent.

Stayed in April 2023

Noise bath was to small

I liked where hotel was based from the pier

Stayed in June 2024

Nothing :)

Great location, all we needed for a one night stay. Easy to check in with self-check in system. Quite a small room but we did just get the cheapest one as that was all we needed.

Stayed in May 2024

Needle found from previous guest in the bathroom come at 15:20 room was still being cleaned had to wait around fire alarm went off at around 2:00 in morning

Good size room

Stayed in June 2024

Every thing

It's not a hotel it was just a room dirty smelly wasn't worth the monies I asked to have a ground floor due my wife being disabled and giving top floor and said if u dont like it leave attitude was rubbish

Stayed in May 2024

Walls are paper thin, very noisy, could not sleep as lots of disturbances (loud music and talking until gone midnight), person couldn't access their room at 3 am and was being very noisy, room wasn't very clean, facilities were poor, no shower gel

Location, easy to check in and out

Stayed in June 2024

DO NOT RECOMMEND. Stayed here with my partner for 5 days. Like everyone else has stated, had issues with check in. No email sent with door access codes, had to call to get in. Was told via email we would be in a basement room, but was relocated upon arrival to a different room on the top floor. (Room 8). Room was tiny, which is not advertised in the photos! Bathroom was even worse. No space to store toiletries of any kind. No room to move around at all. The hairdryer provided worked for 10 seconds (maybe even less) before overheating and turning itself off. All the windows in the building were riddled with mould. Yes! Mould. And very poorly insulated. Closing the window at night still let in cold air, and everything is so loud! Noises from outside and all other rooms are unavoidable. Doors to the rooms seem flimsy, have gaps in, not secure whatsoever. To add to this outstanding review, we also both got eaten alive by bed bugs! BED BUGS! In sheets that should have been changed hours before our arrival. Bathroom was filthy, blocked drain, hair and dirt on and around the toilet, along with a bowing floor. Rubbish bath mat, sucked up no water so the minuscule bathroom just got damp. Did I mention mould in the shower too? The place needs a DEEP clean. Windows and bathroom riddled with mould. CLEARLY filthy bedsheets. Absolutely no on site staff, apart from a scarce amount of cleaners that come in mid-morning. Customer service was poor, with no check-in information, room changes, and upon requesting extra body wash and shampoo, we were told they would send someone shortly. After an hour we called again and were told they had none, someone would be sent to buy some, and would deliver it to us later on. Did they? Of course not. NOT worth the price, the location doesn’t make up for it either. Poor service, poor accommodation. Absolutely filthy property. Not a hotel, a “guesthouse”, needs a serious revamp. In my opinion, shouldn’t even be on Booking.com!!!!! Disgraceful!!!!!

Stayed in May 2024

toilet and shower was a bit small

cozy clean and perfect for what i needed

Stayed in May 2024

Avalon is not a hotel. It is a AirBnB-style room renal. The room was less than 10 square meters including shower and bathroom. No breakfast was offered and no cleaning during the stay. Contact with anybody representing Avalon could only be done via a WhatsApp-number. The room was largely overcharged.

The area was quiet.

Stayed in May 2024

The phone number on front of building needs updating

Brilliant value for money

Stayed in May 2024

Nothing

A great location with friendly staff

Stayed in May 2024

The noisy nabours at one point I has someone try enter my room even though the doors are key pad entry

The room was comfortable

Stayed in May 2024

Bathroom floor needs better cleaning

Location, staff, room nice and all we needed

Stayed in May 2024

Terrible. Avoid this hotel. They ejected me from my room at 10.30pm at night after a serious plumbing problem made the room uninhabitable. The hotel made no effort to help me find alternative accommodation. After my friend's room was affected by the bad smell from the plumbing fault he had to move out, but they refused to refund his room. The hotel is very badly maintained and the staff are extremely unhelpful.

Stayed in May 2024

Great location

Stayed in May 2024

Tye bed wasn't comfortable The tv had lines and bad signal. Eouldnt see anything Alarm went off at 2am nd went on for 40 minutes. We waited in the cold all tht time. The cleaner came switched it off . A quiet sorry Struggled to sleep. We had to cut our trip short because we were so tired

Just the location

Stayed in May 2024

Accommodated in the basement with black mould up the walls and a strong smell of damp. My wife booked this on my behalf and essaged the hotel via the app. I was given a can of air freshener. Upon complaining about the heath hazard of the room, we were offered 20% refund as the room had been "used". At that point, I had only checked in and hadn't used the room. However the hotel was full and they were unable to move me to a room without mould and damp. Then at 2am, the fire alarm went off and all guest stood outside for an hour, whilst no member of staff attended or could be reached on the phone. Another guest called the phoned the fire brigade. Eventually a porter turned up who struggled to understand English, had no note of guests and was therefore unable to carry out basic fire warden and safety checks. My wife followed up on her complaint, asking for a full refund. The hotel has now offered 50% instead of a full refund and apologiy for putting anyone in a room of that state and not having appropriate staff or measures in place when it comes to fire alarms. Thankfully it was just a false alarm. Terrible experience and I would caution anyone who is considering booking here.

Central

Stayed in May 2024

The room was too shallow. My partner was unable to shower. The water took a long time to go hot and even when it wasn’t hot. There was hair on the pillows. Dirty skirting boards. Dirty duvet cover.

The bed was comfy.

Stayed in April 2024

Nice location 📍

Stayed in April 2024

Didn’t get to stay as was never sent the info to be able to check into the room

Didn’t get to stay as was never sent the info to be able to check into the room

Stayed in April 2024