I didn't get the code and instruction to check in before my arrival and the only staff present at the moment also did not know the code to my room.

Good location. The room was quite comfy and clean but the bathroom was too small.

Stayed in April 2024

Difficulties with keycodes, we were in the room & another guest was given our room & keycode, they came in when we were in the room, we had Difficulties in sorting this out & it left us feeling quite unsettled & unsafe. Staff did change our key code quite promptly. At least 2 couples had Difficulties with the keycodes, had access to the building but not their room, this is an administrative issue. When you phoned the admin team they kept dropping the call, so you had to text them. Not good. Needs a room safe. Needs a none slip mat for the bath. Needs a tidy up outside. Could only boil the kettle when it was on the floor as the cord didn't reach the plug when it was on the shelf.

Location excellent 👌🏽 Within walking distance of some great bars, cafes & restaurants. Walking distance to most amenities. It was exceptionally clean, newly decorated. Abundance of hot water. Clean bedding & big soft bath towels. Good complimentary tray & toiletries too.

Stayed in April 2024

Check in was not smooth, was given wrong room so had to call and be given a new room, dropping off bags before check in was not made very simple.

Good location close to the shops and the seafront. Nice clean room with everything you need

Stayed in April 2024

Bathroom was not even cleaned, dirt and pubes in the shower. Bath mar was still dirty had shoe dirt and a fake eyelashes stuck to it

The location was amazing

Stayed in April 2024

The room has a musky smell, pictures definitely made it look bigger and nicer.

Local

Stayed in March 2024

the room was loud, the street noise was loud, you could hear everyone else moving around.

the staff were very nice.

Stayed in March 2024

The room was very cold, but there was a heater , had to leave it on to warm the room. Great to have tea & coffee making facilities even better if there were some biscuits. Duvet was quite small for the bed,

Spacious room, tea & coffee making facilities, hairdryer complimentary toiletries, good location, shower was fairly powerful & nice & clean

Stayed in March 2024

Reception-less hotel. code entry to both front door and bedroom which was fine but I was not sent the code information before my arrival. arrived and stuck outside of hotel. contacted hotel via phone and info was sent to me. when I got to my room it was still being cleaned 45mins after check in time.

location was great. bed was comfy. lots of refreshments.

Stayed in February 2024

Didn't sleep much ,as it is more for younger people. Lots of doors slamming throughout the night.

Clean,modern and comfortable. Had everything you needed.

Stayed in February 2024

Same as the other reviews, we had a lot of problems checking in. We received no email with check in information and when we arrived at the property we were two of five people who were also stuck outside. We spent around 15 minutes trying to contact the hotel and when we did finally get it, there was alot of confusion with code numbers and rooms. Also didn’t like how room pin codes were said out loud as we were two women traveling, but I imagine if we had received the check in email it would have been written down.

Bed and pillows were very comfy, loved the additional chocolates with the coffee station and was a great location, just a few minutes walk from the beach.

Stayed in February 2024

The shower kept going hot and cold 😂 and the fire alarm went off for a while because of the steam from the shower

It was comfy

Stayed in February 2024

Can tell room has just been glossed as there is still a very strong smell of it

very clean and bed in comfy.

Stayed in December 2023

Over priced. Room is very basic and shouldn't cost more than 60-70 per night. Tv didn't work, floor fittings were lose and heating not on

Stayed in December 2023

The property itself was okay, check in instructions were not clear and me and my partner found ourselves at the property not knowing what room was ours or how to get in.

Room was clean & facilities were okay.

Stayed in November 2023

Very clean Bed but no Breakfast I think I ticked to include Breakfast but good price

Stayed in November 2023

1st room they gave was occupied by another man! 2nd room they gave me the wrong code 3 times and at this point I was wanted a refund but was refused! The shower was freezing. The room was cold and not clean.

The location was good.

Stayed in November 2023

The room was quickly losing heat and there was wind coming from the window frame. There was a heater, but it warms the small room up so quick that you can't keep it running all the time and also electricity is always on your mind. But the heat is gone just as fast as the heater warms it up, so you keep turning it on and off.

The place was clean, no bad smells, clean and fluffy towels. Duvet was big and warm.

Stayed in November 2023

I was in room 6, very compact but kitted out nicely enough. However the radiator wasn't working so the room was very cold. The space is so restricted the bed blocks the entrance to the shower room. I did complain about the lack of heating and to their credit the operators offered me another room but I was out for the day so it wasn't convenient to swap. Think the point is make sure your radiators work! The bed also was a bit strange and I felt like I was sleeping on a slope.

Good location, close to the seafront and about 15 minutes walk to the centre. Easy to get into hotel and room using digital keypad.

Stayed in November 2023

Strange smell, maybe damp? bathroom needs overhaul.

Bed was comfy, room practical.

Stayed in November 2023

The Ground Floor front Room which is close to a busy road had single glazed windows and the traffic noise can be a bit overwhelming.

Good location, clean room

Stayed in October 2023

The check in is not well arranged at all, we got there and the outside door was locked, stood there a while before someone randomly came and asjed if we didn't recieve the check in codes, which we didn't , the walls are super thin so an hour later we heard someone else have the same problem and they had to wait a while. The room was super tiny but managable and on our last morning there was a random fire alarm that blared for a bit

very convenient location, the staff was friendly

Stayed in October 2023

We didn't get the room that we actually booked, the light in the bathroom wasn't working either, then outside the door the roof leaked rain water, in the middle of the night the electricity went off and kept going on and off for almost an hour, an alarm also went off suddenly in the evening.

It was close to the sea, the TV had many good channels, the service was great and there were many accommodations.

Stayed in October 2023

We checked in absolutely soaked through all of our clothes, expecting to be able to warm up in our room, but the heating wasn’t working atall. Bed wasn’t great as could feel every spring in the mattress. Room was a little dirty.

We enjoyed the complementary tea & coffee

Stayed in October 2023

Not very large room.

The room was comfy enough, and it was very straightforward to check in.

Stayed in September 2023