Had issue with sink where water would not go down reached out to be told it would not fixed till next day.looking at it was full of food .also never seen Any staff.

Location

Stayed in April 2024

Kitchen smelled strongly of smoke. Bathroom shower had poor pressure and took ages to get temperature right. It did cold or scalding. A little difficultly getting the codes for the room, but staff provided in time for arrival.

Large clean studio on first floor. Separate bathroom and small kitchen. Plenty of towels provided. Kitchen container microwave, kettle, toaster and hotplate, so perfect for self catering. Great location minutes from the centre of Cardiff. Constant hot water.

Stayed in April 2024

its a nonsmoking room but you can still smell the smoke in the room and its a basement so you cant really air the place. There were little space to hang clothes, could use more hangers/hooks.

nice and quiet studio room, shared toilet was clean. Walking distance to city center < 10mins. Beautiful park and water body just across the road.

Stayed in April 2024

One low point was the fact the shower was leaking. Not a deal breaker but the fact the thing was dripping all night would have really put a downer on an otherwise fine stay. (We ended up putting a towel under the drip so as to deaden the noise)

Easy to book, the code entry was helpful and worked fine. It was nice to have a microwave and electric hob provided (Not that we used it.) The fact it was all automated with no need for a physical check in process to access the premises or the room was a godsend. The codes that were auto sent to my phone worked first time so all was peachy.

Stayed in April 2024

Needed a blanket for the bed.

Near centre of city. All codes and directions worked.

Stayed in April 2024

Walls little thin. Shower water far to hot & hard to regulate. Little mold in shower grout. Handle on kitchen window was hard to access (if your short) duvet too narrow, they did not have much hang over side of bed. & no spare blanket. (My bed little too soft) Had to manually control TV, as no remote.

Great value for money. Lovely accommodation. Super Location. Helpful & polite staff. Easy keyless access. Shower & hand soap was provided. Towels super soft. Kitchenette had everything needed for a comfortable self catering short stay. Would be my go to place if I visited Cardiff again.

Stayed in April 2024

Perfect location to the centre room was good for one night

Stayed in February 2024

No toilet paper

The comfort of the apartment

Stayed in April 2024

There wasn’t enough tea and milk in the room The shower did not have the control it said on the instructions and was very hot that I nearly scolded myself so could be dangerous

The room was clean and close to the city,the bed was very comfortable and you had everything you needed

Stayed in April 2024

maybe no staff but not an issue really

stayed before tidy.no problems

Stayed in March 2024

*Shared bathroom *Double room had two separate single bed which was odd for us as a couple *staircase. Very problem for my mother being an old lady with knee problem

Location was close to cardiff castle and city center Self service instructions were accurate

Stayed in March 2024

My room had mold which wasn’t great as I couldn’t breathe properly throughout the night

Easy check-in Great location

Stayed in March 2024

The only one downside is that on my floor there was a side toilet which unfortunately was blocked with poo and lool roll and did not flush wasn't a pleasant thing to see. But other tolet Was clean and functional.

It's pretty good place to stay for the night with my experience. Very close to the city center 10 min Walk. It was very quiet which made my sleep good the room and bathroom was very clean. Like that the single room have nice clean fresh sheets and towels and loo roll. The radiator was a nice welcome addition it came in clutch for yesterday where I was drenched from the strange weather. Like the included kettle with the coffee in the room was decent to wake me up. The checking in was very easy todo and quick. The staff was very nice and helpful to extend my check out time. The shower was hot which I'd very nice water pressure is okay had a nice decent shower. Honestly it was very good for the price and somewhere to sleep for the night. First time in whales and it was nice. Happy to sleep here again.

Stayed in March 2024

For the price, it's fantastic Great location

Stayed in March 2024

The crampness, the shower not working properly

Location

Stayed in March 2024

I kept messaging the host/staff on the booking.com app looking for assistance, I even emailed them but nobody responded to me. I was cold all of first night and was hoping to get assistance with a 2nd blanket for my 2nd night but I received no help. I needed an iron for my clothes the next day and messaged but again received no response. As great as it was having the tea supplies, it was saddening that only sugar was provided as someone who does not take sugar but absolutely loves a cup of tea. It would have been great having sweeteners and non sugar options for inclusivity. I have never stayed away in an airbnb/hostel/lodge that would make me pay to keep my bag for my last day. It seems courteous to me to that after staying 2 nights, the host would just keep my bag in the office/storage area but teh host required pay on the day for that feature. We could easily be charged an extra £1/2 when booking initially to incorporate this feature, I didn't understand the purpose of paying especially given the bag gets stored only up to 5pm.

I liked the location, a couple of minutes walk into the city center. I enjoyed the room and privacy. I met a couple of housemates during my stay and it was lovely engaging with them, kind people. I enjoyed the tea supplies the team provided, great to have some great tea after a long travel into a foreign city.

Stayed in March 2024

Could hear people in other rooms.

Such an easy stay. No hassle. Totally convenient.

Stayed in March 2024

nothing

Location was good near the train station. Studio was comfortable and clean. Customer service was really good also.

Stayed in March 2024

Fire alarm at 5am lasting 30min. Cold water from shower. No toalet paper.

Easy to check in. Room was clean.

Stayed in March 2024

Didn't like the fire alarm that went off at 5am. A bit pricey for one night.

Very clean, great location.

Stayed in March 2024

Nowhere to park which was a pain as my mate has mobility problems but we sorted it

Location was perfect, the room was small but perfect for we wanted, a comfy bed, clean room and a decent shower.

Stayed in March 2024

The hot water system in the bathroom is outdated and unreliable. It becomes cold after just two minutes of use, making it difficult to rely on for a satisfactory shower experience

This place offers a pleasant stay, conveniently close to the city center. The contactless check-in system works flawlessly, adding to the convenience. The rooms and building exude coziness, making for a comfortable experience.

Stayed in March 2024

Shower space ..doors are broken. shower suddenly flushed too hot which burned my neck. No place to keep soap dispenser at a height.

Room , Matress , and location

Stayed in March 2024

No Breakfast. Room not clean at all. Room dirty on walls. Looked black and damp.

Close to Principality Stadium, shops, bars ect.

Stayed in March 2024